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HomeAdvisor (Powered by Angi) Reviews Summary
The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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Excellent communication, and diligent to find a professional
Awesome Job Drywall work, used Installation panels, then Green Board to cover the inside of Garage.
Now Air tight, Sealed, Warmer.
Added a Mini Split Heater.
THX, Russ
Home Advisors was on the ball. I googled fence repair/replacement, which brought me right to them. Someone called me and came by the next day.
Very good professional will hire again for further improvements to our home.
2 for 2 using HomeAdvisor and 0 for 2 searching for pro's using AngiesList. I advise my family to use only HomeAdvisor
This was the first time I used HomeAdvisor. I heard about it but had never used it. The process was simple. I have a few more projects that need attention. I plan on using HomeAdvisor again.
I was pleased with fast service. They got me in contact with Boone's Tree Service and Landscaping. They gave me an estimate the same day. I was very satisfied with their work.
I had a excellent experience with the above company. Professional, fair, ethical and fully explained their services.
Got two call backs quickly for quotes. Company I chose did the job quickly and for a good price.
I was lost on whom to contact... New homeowner with a bad leak in basement... Found home advisor online. They put me in contact with several companies in my area. I was able to choose a reliable company & get my basement fixed in a timely manner.
They connected me with a company that dealt with all the issues with my furnace in a very timely and courteous manner and I'd highly recommend that company and HomeAdvisor to anyone needing home repair services.
Very good. Contractor contacted me quickly and we agreed on a time.
Great job very knowledgeable came on very short notice. Very clean worker would highly recommend
Great -experience with designer/ architect, I got him from home advisor,
From start to finish everything went perfectly. The only thing I would change is the onslaught of contractors still contacting me even though the job has been completed & Home Advisor was made aware of this, yet they still persisted in listing this as an open job?
John, the computer technician/analyst was able to resolve what I could not. I worked on my laptop issue for almost 3 weeks. Researching articles, YouTube, and any other resource I could find. I knew my limits. Frustrated, I finally reached out to someone more knowledgeable than myself. John was great. Made arrangements to meet with him. He repaired my laptop in a very timely manner and his price was very reasonable. I would certainly calling him again and would not hesitate to recommend his services. I was not aware Home Advisor had people who also worked on computers. I happen to stumble on it by accident. I'm glad I did. I am a very satisfied customer.
This cleaning service was awesome On time courteous very professional and reasonable
Home advisor will get people to call you, set an appointment and never show up. They're a waste of time. You think you're getting a professional, but not always! Because they don't check out the people they recommend!
From the business
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi James, Thank you for sharing your feedback with us. We’re sorry to hear about your experience, we encourage our pros to call as quickly as possible. You are always welcome to submit another service request at http://www.homeadvisor.com/ or browse pros in your area at http://www.homeadvisor.com/c.html. If you would like to speak with a rep, please send your contact info to [email protected] and we will reach out. –HASupport