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HomeAdvisor (Powered by Angi) Reviews Summary
The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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Very helpful and reasonable rates we got kitchen and several bathrooms done
Received three calls from electrical contractors wanting the business with quotes over the phone, went with a father and son team, MW Electric in Simi Valley.
Very satisfied with the service and I will use it again for our next project.
I have good experiences with home advisors. Usually they recommend good companies.
Looking for a while house water softener. Submitted my request. Resulted in 5 people in my area. I selected the best rated one. Submitted my request and within a few mins, they called me back. Made an appt for the next day. Very quick, efficient and one stop shop.
A lock repair was done and adjustment to the lock. Luis re-adjusted the lock to line up with the closure so the locks would close properly
Listed what I needed and got 2 calls almost immediately.
Needed to add a supply vent to a closet; took about an hour to complete the work and I'm satisfied with the results.
I have used Home Advisor many times over the last two years. Each time I have been very happy with the contractors I have chosen and the work they have done. Home Advisor is in my opinion the best way to find contractors for work you need to have done. The site does a very good job of finding contractors specifically suited to your needs. I posted a project I needed done and within minutes I was receiving phone calls from contractors interested in doing the work. I could not be happier with Home Advisor and I highly recommend you use their services when needed. I believe you will be just as satisifed as I have been.
Did house cleaning on Christmas Eve was shocked to get some one
Did yard work day before and came back and did the rest when he said he would
NOT totally up front with the cost to the handyman. It cost the person you hire about, give or take, $43.00 BEFORE you hire them. This is the cost just to get your message. Rather expensive. I will not use this service again because of this.
Pleasant and very cooperative people who try hard to satisfy their customers.
Home Advisor is such a garbage company. If you are a small business please please please stay away from doing business with your company.
They offer up bogus leads and products. Take money from you and not give you honest answers to why you are being charged
Hi Mark, We appreciate your feedback and we are sorry if you had anything but a positive experience. We would be happy to address any concerns you have and discuss ways to help you see the most success with your account. To speak with us, please give us a call at 877-947-3639 or send your contact info to [email protected] and we will reach out. - HA Support
Sonny was very nice knew what he was doing I am completely happy with the job.
Fast and professional. A go to place for anything needed for home.
I have used HomeAdvisor before and have been very happy with their service. When your not from the area, and your looking to turn to someone for help in finding someone you can trust to do good quality work I highly recommend HomeAdvisor.
I don't know how this company is still in business they are making money from giving leads to people whom they never check I got an electrician from them which they promised he was rated A+ company the guy caused me damages that will costs thousands of dollars and I lived for over 3 weeks with exposed wires who put my family and I in danger I called home advisor millions of times without luck PLEASE BE AWARE DO NOT USE HOME ADVISOR!
Hi Tai, We're sorry to hear you had this experience with a pro. We're here to help and would be happy to look into any concerns you have. Please send your contact info to [email protected] so we can look into this matter further and reach out. If you haven't done so already, please also feel free to share your experience by submitting a review for them here: https://www.homeadvisor.com/write-a-review/. -HASupport
Selected 3 companies and got calls from all 3 within a few hours. Selected the one that could meet my budget and schedule.
I used Ever Dry in 2015. They have always been there for any problems and my well house foundation has been repaired.
GShock replaced^ GFI outlets and the fee was reasonable Giovanny was prompt and reliable. Could not be happier
From the business
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Jim, Thank you for sharing your feedback. Lead fees on the professional's side are what allows us to keep our service free for customers like yourself. We would be happy to address any questions or concerns you have. Please give us a call at 877-699-4736 or send your contact info to [email protected] and we will reach out. -HASupport