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HomeAdvisor (Powered by Angi) Reviews Summary
The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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The entire process was fast and I got connected to the right people the first time. I was aware of each step without surprises. Thank you!
I stumbled upon HomeAdvisor not intending to use it. They noted my visit. I received about 15 calls from every type of contractor in the Northern Hemisphere. I did the job myself.
They were prompt professional friendly and knowledgeable of the work they're performing
Home Advisor was quick to send me a list of contractors for the job and one responded right away and I hired them, The quick service was phenomenon.
Service providers responded immediately to initial posting and quote requests. Provided suggestions and answered questions.
Outstanding. Provided many Contracting references for each project. Most of the Contractors received my call or called back. Very pleased with all of the Contractors.
Terrible delays in service due to multiple accounts set up in my name.
My experience was fine. They recommended the pros. I chose 2 to get quotes from and hired the pro I liked.
It was cold in here real cold. I didnt know what to do, I called family no help so I went to Angie's list and I got a phone call in less than 5 min. Now I know where to go for help, I thank you tremendously.
I highly recommend Tomayko Bros. For your plumbing projects or issues. We had a new tankless water heater installed by these guys and they did a fantastic job! I had other companies give me estimates, and they were way out of line. Tomayko Bros. Gave us a fair price and took care of everything. They did a professional job in less time that they estimated. This included modification of the water lines, gas lines, and installing supply and exhaust air piping. I have done this kind of work for over Forty years, but I'm too old to do this anymore (70 years old). These men have the old school work ethics you look for in a contractor, and they love their work. I have two more projects to have done and I will certainly hire them to do them. (Noreen's Husband).
I have used Home Advisor on several projects. Each project was accomplished in a timely manner with exact costs known before the projects began. Very helpful to have known contractors with experience and references.
Found a great referral for Gutter cleaning, replacement, & protection from Home Advisor. I'm very happy to have this service. Thank you
Immediate responses from suggested sites. Surprised by the quality & availability of services.
J&S Drilling was the best customer experience to date. The we're fast, itcurteous and reasonably priced.
I was called by an advisor and assisted with having someone contact me right away to have hot water heater tank replaced. Outstanding service!
Sent people not qualified to do the job. Concrete men did not know how to bid the job and had to have 2 of his friends come look at job. Hired him, but changed my mind after thinking about how he needed help to bid a simple job. I tried to stop another man from coming as he wanted to clean my gutters. I wanted someone to put screens on the gutters and add a down spout. Both he and I were terrorized by HomeAdvisor by constant texts insisting that I let him come. He did not want to come as he knew he was not a match. However, he came, to tell me he could not do the job. Wasted his time and mine. I was charged $245. By HomeAdviser because I did not hire this man. Sweeny Carpet Cleaners did a great job. However, way over charged $585.00. Will never recommend Sweeny. You did such a miserable job in contractors you sent and charged me for your inefficiency.
Hi Suzanne, We're so sorry to hear you had this experience and really appreciate your feedback. We're here to help and happy to look into any concerns you have. Please give us a call at 877-699-4736 or send your contact info to [email protected] so we can locate you in our system and reach out. -HASupport
We were in a desperate situation with the need for help and thru HomeAdvisor it helped relieve a lot of the stress finding a contractor. Just a great experience.
I was skeptical about this site but after finding someone to help me remodel my basement after months of searching I am officially a Home Advisor believer.
It was Christmas Eve and my toilet would not flush. What a nightmare when there are 2 adults and 3 kids with one bathroom in the middle of a pandemic to beat that. I had exhausted so many options and then Christmas Eve morning I reached a very helpful polite gentleman that dispatched all of my information to a 24 hour plumber. I have never been so excited to see someone in my life I don't think LOL. The issue was corrected and I was able to move on and enjoy Christmas.
From the business
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Robert, We're sorry to hear this and appreciate your feedback. When a service request is submitted, the info is sent to our pros who will attempt to contact and assist you. If you prefer to browse pros and contact them at your convenience, please feel free to use our directory here: https://www.homeadvisor.com/c.html. We would also be happy to place you on our Do Not Call list if you help us locate your account by sending your contact info to [email protected]. -HASupport