HomeAdvisor (Powered by Angi)

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HomeAdvisor (Powered by Angi)

3.0

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HomeAdvisor (Powered by Angi) Reviews Summary

The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.

This summary is generated by AI, based on text from customer reviews

service
618
value
541
shipping
130
returns
170
quality
491
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New York
1 review
0 helpful votes
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Great service to find quality pros
January 11, 2021

The experience with HomeAdvisor was great, we received quality and validated vendors recommendations, they do good follow up on your project without spamming your inbox!

Date of experience: January 11, 2021
Florida
1 review
0 helpful votes
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Pressure washing
January 11, 2021

Outstanding! Would recommend Splash pressure washing.

Date of experience: January 11, 2021
Florida
1 review
0 helpful votes
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New roof installation
January 11, 2021

Most thorough company in all phases involved of installation of a new roof.

Date of experience: January 11, 2021
Pennsylvania
1 review
0 helpful votes
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Got 2-3 recommendations and was able to hire one of them

Date of experience: January 11, 2021
Texas
1 review
0 helpful votes
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Shower door
January 11, 2021

My experience with them was awesome. I was able to view and ask questions to the different companies.

Date of experience: January 11, 2021
California
1 review
0 helpful votes
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EXCELLENT work
January 11, 2021

Solved wrong hanging of Levelor shade.
Did other jobs -- put shoe rack together, and rehanging of large sliding closet doors, which had come off.

Date of experience: January 11, 2021
Maryland
1 review
0 helpful votes
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Great Options to Choose From!
January 11, 2021

They were quick about getting me service providers for the job I needed to be completed asap.

Date of experience: January 11, 2021
Maryland
1 review
0 helpful votes
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Replace 30 year old heat pump system
January 11, 2021

HomeAdvisor provided three recommendations for the project. Company selected - Advanced Environment Solutions - truly exceeded all expectations

Date of experience: January 11, 2021
Washington
1 review
0 helpful votes
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I was not there because I live in Idaho and the job was in California. My realtor agent said he did a very good job and he worked very hard to finish it so I was very satisfied.

Date of experience: January 10, 2021
Washington
2 reviews
0 helpful votes
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Insulation restoration
January 11, 2021

Got a list of pros from home advisor. Called and got bids from several of them. It was good that I checked with all of them and got others later. Some said my job was too small. Prices were all over the place. Install dated also varied from weeks to right away.

Date of experience: January 10, 2021
Alabama
1 review
0 helpful votes
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Pressure Wash House
January 11, 2021

Very friendly and hard working individual. I am very pleased with his service

Date of experience: January 10, 2021
Washington
2 reviews
0 helpful votes
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Home Advisor let me enter the job I needed done, and then almost immediately I got calls from contractors. I was able to read reviews, receive estimates, and make decisions as I was led through the process. It helped a lot to have some place to start.

Date of experience: January 10, 2021
California
1 review
0 helpful votes
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Efficacy.
January 11, 2021

Within 45 minutes of filling out the form with my information I had a call from Right Way Tree Service. We made an appointment for the next day. Was given a reasonable price quote, so I scheduled a date for two weeks hence. The job is now compleat, very satisfactory. This Home Advisor wed site was excellent for me.

Date of experience: January 10, 2021
Washington
1 review
0 helpful votes
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I put in a search request to Home Advisor while also searching on my own for appliance removal. I went with the Home Advisor recommendation because the person who called sounded reliable, careful and ready. The referred service team followed through well.

Date of experience: January 10, 2021
California
1 review
0 helpful votes
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Expedient and successful
January 11, 2021

Work started and completed quickly and efficiently. Was a pleasure working with Glaspie contracting. Would hire them again.

Date of experience: January 10, 2021
Louisiana
2 reviews
0 helpful votes
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Fabulous!
January 10, 2021

I asked for quotes and had 3 within 30 minutes. Everyone who called was professional and prompt.

Date of experience: January 10, 2021
Florida
1 review
0 helpful votes
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Replace home water heater
January 10, 2021

Have not been disappointed with any professional we have used through HA

Date of experience: January 10, 2021
Ohio
1 review
0 helpful votes
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Good experience
January 10, 2021

They gave me a list of electricians to contact and I did just that based upon location and reviews.

Date of experience: January 10, 2021
North Carolina
1 review
0 helpful votes
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Emergency generator interface
January 10, 2021

I used HomeAdvisor to find a contractor because I'm new to the area. Where I'm from (MA), I'm used to having to chase people down and ask favors to get contractors to do small jobs. It was great to have HomeAdvisor find someone that was willing to contact me.

Date of experience: January 10, 2021
Texas
1 review
0 helpful votes
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Great customer service
January 10, 2021

I received an email making sure I was happy with their suggestion. I called report that the company suggested was excellent. The Home Advisor representative was very friendly. & professional.

Date of experience: January 10, 2021

From the business

HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...


homeadvisor.com
Founded in 1999
Golden, Colorado, United States
+360
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