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The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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The experience with HomeAdvisor was great, we received quality and validated vendors recommendations, they do good follow up on your project without spamming your inbox!
Most thorough company in all phases involved of installation of a new roof.
Got 2-3 recommendations and was able to hire one of them
My experience with them was awesome. I was able to view and ask questions to the different companies.
Solved wrong hanging of Levelor shade.
Did other jobs -- put shoe rack together, and rehanging of large sliding closet doors, which had come off.
They were quick about getting me service providers for the job I needed to be completed asap.
HomeAdvisor provided three recommendations for the project. Company selected - Advanced Environment Solutions - truly exceeded all expectations
I was not there because I live in Idaho and the job was in California. My realtor agent said he did a very good job and he worked very hard to finish it so I was very satisfied.
Got a list of pros from home advisor. Called and got bids from several of them. It was good that I checked with all of them and got others later. Some said my job was too small. Prices were all over the place. Install dated also varied from weeks to right away.
Very friendly and hard working individual. I am very pleased with his service
Home Advisor let me enter the job I needed done, and then almost immediately I got calls from contractors. I was able to read reviews, receive estimates, and make decisions as I was led through the process. It helped a lot to have some place to start.
Within 45 minutes of filling out the form with my information I had a call from Right Way Tree Service. We made an appointment for the next day. Was given a reasonable price quote, so I scheduled a date for two weeks hence. The job is now compleat, very satisfactory. This Home Advisor wed site was excellent for me.
I put in a search request to Home Advisor while also searching on my own for appliance removal. I went with the Home Advisor recommendation because the person who called sounded reliable, careful and ready. The referred service team followed through well.
Work started and completed quickly and efficiently. Was a pleasure working with Glaspie contracting. Would hire them again.
Have not been disappointed with any professional we have used through HA
They gave me a list of electricians to contact and I did just that based upon location and reviews.
I used HomeAdvisor to find a contractor because I'm new to the area. Where I'm from (MA), I'm used to having to chase people down and ask favors to get contractors to do small jobs. It was great to have HomeAdvisor find someone that was willing to contact me.
I received an email making sure I was happy with their suggestion. I called report that the company suggested was excellent. The Home Advisor representative was very friendly. & professional.
Answer: We had a similar experience when first trying Home advisor out. They kept taking money out of our account arbitrarily. I finally had to file stop payment forms at my bank. Then they threatened us with extra fees unless we "settled" our account. We have strict DTPA laws (deceptive trade practice act) in our state. I advised we complain to our Attorney General about this. I think home advisor should be banned in our state because of this fraud.
Answer: I didn't, they have been blowing my phone up for 6 month's now and now they act like thier desperate for me to sign with them. I have absolutely no want or will i ever sign with them after i have heard what thier doing to contractors who have a contract with them. I just signed with a family owned reality company and even they told me not to sign and even when i tell home advisor i don't want thier business they ignore my request and still call and now they act like thier a home owner requesting painting but once i get to asking where they live or information all of a sudden I'm being told to do a background check and i sign up for free! But i have to pay a percentage of my leads or size of job something of that nature where i pay them for a no guarantee of work as i see it. I can't trust handing money to a company that's being deceitful in a phone call off the rip! Just be careful i don't hear good thing's about them all over now.
Answer: Fake leads, sends email, text & calls between 20-30/day and charges for each. Even if Contractor doesn't open Or answer any calls! Will rip off contractors about $800/day until they catch it and no refunds! Do Not Use HomeAdvisor!
Answer: I don't know about the house cleaners but, I do not trust the company based on my own recent experience.
Answer: You don't know you have to call home advisor and wait on the phone for an hr until they pick up
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...

