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HomeAdvisor (Powered by Angi) Reviews Summary
The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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He was very nice professional and to the point he made sure I understood everything he was saying he ask me did I have any questions from the beginning to the end and he made sure I understood everything that I wanted my bathroom to be.
Everything went very smooth electrician was very honest and professional and the service call me back within a few hours
My experience was good didn't take long and was very knowledgeable of product and quality of work
Fantastic. They very quickly got back with me, and had 4 different contractors contact me.
Replaced a laminate on top of a tile floors with new tile.
It was a very good experience, outlets in garage and master bedroom now work, we have new fixtures outside of the garage.
Completed work when promised, very professional and came back in a few days to check and to make sure I was satisfied.
Great customer service. Quick response. Very helpful. I will use again.
Got into home advisors took me 10 minutes and I had a call from contractor very happy about it.
Wonderful work. Many contacts for estimates. I would contact them again
Vasiliy Nikitin is the Vons serviceman who responded to my request for service. He responded quickly, arrived the same day, got the part I needed and installed it expertly. My furnace is working fine now!
As in the past Home advisor provided 3 contractors to chose from and they were all responsive.
I did not have any heat on the first floor of the house. Found a plumber issue fixed
Contacted Lynn's Home Improvements LLC. Their representative came to assess the damage. They dispatched their roofers the next morning. They were done in 3-4 hours total (est).
I was pleased with the contractor that I hired. However, I was spamed by home advisor. I detest repetitive emails... one is all that is necessary!
On Wednesday, I scheduled my kitchen cabinets to be cleaned on Saturday. The scheduled time was for 8 am. At 6am on Saturday I got an email saying they rescheduled my cleaning for Monday. I was given notice 2 hours before they were due to start. I picked the date and time as I needed it ASAP and their calendar showed appointment times for Saturday. Reason, they didn't have anyone available. Really? You didn't know this earlier. Cancelled the appointment and won't be using again.
Excellent service from Eric's Plumbing out of Burnet TX and fast response and fair price and nice people!
Went to website for Home Advisor for a small project. I needed for repairs to cabinet that had water damage. I completed questionnaire regarding project and had 3 Pros named that could have interest in project. Was contacted that evening by 1 Pro and spoke to him next day, provided pictures of repair agreed on price and time. Project completed very satisfactory.
Experience with Home Advisor was great they followed up all along the way. And called when project was completed. Saved me a lot of time searching around for someone
They sent me suggestions right away. I called country tree in renovations one of their suggestions and they came same day and did a wonderful job. Thank you home advisers
From the business
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Ingrid, thank you for your feedback and we’re sorry if you had anything but a positive experience with us. We're here to help and would be happy to further address this with you. Please give us a call at 877-699-4736 or send your contact info to [email protected] so we can reach out. -HASupport