HomeAdvisor (Powered by Angi)

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HomeAdvisor (Powered by Angi)

2.5

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HomeAdvisor (Powered by Angi) Reviews Summary

The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.

This summary is generated by AI, based on text from customer reviews

service
619
value
542
shipping
130
returns
171
quality
492
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Michigan
1 review
0 helpful votes
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Put in and take out hot water heater
February 1, 2021

Happy Happy happy Fantastic job Pleasant receptionist who we talked to very present Gentleman that did the repair work for us we are happy with the job On a fixed income senior citizen And Veteran Wish I could have got a discount

Date of experience: February 1, 2021
Florida
2 reviews
0 helpful votes
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Negative
February 18, 2021

Home adviser initially gave me several leads. I hired a precessional from that list who did a great job. But HomeAdvisor then continued to send me more leads, and way too many emails every day it is annoying. I have unsubscribed, but they keep coming.

Date of experience: February 1, 2021
HomeAdvisor -. — HomeAdvisor (Powered by Angi) Rep
over a year old

Hi Joanna, we're sorry to hear this and apologize if the calls caught you off guard. When a service request is submitted, the info is sent to our pros who will attempt to contact and assist you. If you prefer to browse pros and contact them at your convenience, please feel free to use our directory here: https://www.homeadvisor.com/c.html. We would be happy to place you on our Do Not Call list and make sure you've been unsubscribed from emails if you help us locate your account by sending your contact info to [email protected]. -HASupport

Virginia
9 reviews
28 helpful votes
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Great experience
March 5, 2021

He was on time, efficient, and economical. I would definitely use him again and recommend him highly. What a nice young man.

Date of experience: February 1, 2021
Ohio
1 review
0 helpful votes
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Lawn Care
February 1, 2021

Very user friendly with high quality potential companies.

Date of experience: January 31, 2021
Illinois
1 review
0 helpful votes
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Flooring install
February 1, 2021

Found a great installer, Luis, who was dependable, hard worker and who did a great job. So good that i asked him to do other renovations to my home. He agreeded and i am so please with the outcome. I wouldnt hesitate to recommend Luis to anyone who is looking to have some home renovations done. I highly recommend him. You would be lucky to have him...

Date of experience: January 31, 2021
Pennsylvania
1 review
0 helpful votes
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Heat!
February 1, 2021

I am very satisfied with the work from this company.

Date of experience: January 31, 2021
Florida
1 review
0 helpful votes
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Used it for many years. Now it has been consumed by Handy. Poor service and a waste of time. No more in person estimates.

Date of experience: January 31, 2021
HomeAdvisor -. — HomeAdvisor (Powered by Angi) Rep
over a year old

Hi Charles, thank you for sharing your feedback. You can still submit a service request normally on our website or use our directory to contact pros directly here: https://www.homeadvisor.com/c.html. We would be happy to further assist and answer any questions you have may. To speak with a rep, please give us a call at 877-699-4736. -HASupport

Florida
1 review
0 helpful votes
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Derek did an absolutely great job in his welding services for my project. His high level of both customer service and quality work far exceeded my expectations. He paid very close attention to detail, and made sure that I was happy with the services performed. I could not have asked for more from him. I would recommend Derek to anyone who is in need of welding services. Thank you for a great job.

Date of experience: January 31, 2021
North Carolina
1 review
0 helpful votes
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Crown paint
March 4, 2021

Great job at hanging crown molding and painting he was always on time he always kept me informed of what he was doin what kind of paint he was using and what kind of caulk he used he also give me ideas on what kind of molding to use

Date of experience: January 31, 2021
Illinois
1 review
0 helpful votes
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Helpful service
March 4, 2021

Quick response from the Pro. Came thru as promised.

Date of experience: January 31, 2021
Minnesota
1 review
0 helpful votes
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Best cleaning service I've ever had.
I appreciate how quickly they got back to me with quality people.

Date of experience: January 31, 2021
Missouri
1 review
0 helpful votes
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Gutters
March 2, 2021

Only one company out of the three every came out for an estimate.
They were quick to call but only one followed up.

Date of experience: January 31, 2021
South Carolina
1 review
0 helpful votes
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Great experience
January 31, 2021

Guy are top notch. Will hire again. Fast on time and done right

Date of experience: January 31, 2021
Oregon
1 review
0 helpful votes
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Move In Project List
March 4, 2021

It was fairly quick to get providers lined up. I had my gutters cleaned out and a roof moss treatment. I also had another job done on garage doors.

Date of experience: January 31, 2021
Kentucky
1 review
0 helpful votes
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Great help
January 31, 2021

Quick help finding a plumber on a Saturday morning.

Date of experience: January 31, 2021
Connecticut
1 review
0 helpful votes
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Successful mold mitigation
January 31, 2021

As soon as we described our need home advisor gave us three pros. We picked one and proceeded. Home Advisor checked in with us to see if we needed any further help.

Date of experience: January 31, 2021
Texas
1 review
0 helpful votes
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Sent me a contractor immediately who I was totally satisfied with. Contractor came to my house the next day to discuss my job.

Date of experience: January 31, 2021
California
1 review
0 helpful votes
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Light fixtures
March 4, 2021

I contacted Home Advisor regarding my project and two days later it was completed, I'm very pleased.

Date of experience: January 31, 2021
Arizona
1 review
0 helpful votes
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Great Experience
January 31, 2021

Using home advisor gives you the best company's to contact and when you request a quote they get back to right away.

Date of experience: January 31, 2021
California
1 review
0 helpful votes
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Helpful
March 4, 2021

We were able to find the person we needed to get our screens replaced.

Date of experience: January 31, 2021

From the business

HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...


homeadvisor.com
Founded in 1999
Golden, Colorado, United States
+360
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