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The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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Happy Happy happy Fantastic job Pleasant receptionist who we talked to very present Gentleman that did the repair work for us we are happy with the job On a fixed income senior citizen And Veteran Wish I could have got a discount
Home adviser initially gave me several leads. I hired a precessional from that list who did a great job. But HomeAdvisor then continued to send me more leads, and way too many emails every day it is annoying. I have unsubscribed, but they keep coming.
He was on time, efficient, and economical. I would definitely use him again and recommend him highly. What a nice young man.
Found a great installer, Luis, who was dependable, hard worker and who did a great job. So good that i asked him to do other renovations to my home. He agreeded and i am so please with the outcome. I wouldnt hesitate to recommend Luis to anyone who is looking to have some home renovations done. I highly recommend him. You would be lucky to have him...
Used it for many years. Now it has been consumed by Handy. Poor service and a waste of time. No more in person estimates.
Hi Charles, thank you for sharing your feedback. You can still submit a service request normally on our website or use our directory to contact pros directly here: https://www.homeadvisor.com/c.html. We would be happy to further assist and answer any questions you have may. To speak with a rep, please give us a call at 877-699-4736. -HASupport
Derek did an absolutely great job in his welding services for my project. His high level of both customer service and quality work far exceeded my expectations. He paid very close attention to detail, and made sure that I was happy with the services performed. I could not have asked for more from him. I would recommend Derek to anyone who is in need of welding services. Thank you for a great job.
Great job at hanging crown molding and painting he was always on time he always kept me informed of what he was doin what kind of paint he was using and what kind of caulk he used he also give me ideas on what kind of molding to use
Guy are top notch. Will hire again. Fast on time and done right
It was fairly quick to get providers lined up. I had my gutters cleaned out and a roof moss treatment. I also had another job done on garage doors.
Quick help finding a plumber on a Saturday morning.
As soon as we described our need home advisor gave us three pros. We picked one and proceeded. Home Advisor checked in with us to see if we needed any further help.
Sent me a contractor immediately who I was totally satisfied with. Contractor came to my house the next day to discuss my job.
I contacted Home Advisor regarding my project and two days later it was completed, I'm very pleased.
Using home advisor gives you the best company's to contact and when you request a quote they get back to right away.
We were able to find the person we needed to get our screens replaced.
Answer: We had a similar experience when first trying Home advisor out. They kept taking money out of our account arbitrarily. I finally had to file stop payment forms at my bank. Then they threatened us with extra fees unless we "settled" our account. We have strict DTPA laws (deceptive trade practice act) in our state. I advised we complain to our Attorney General about this. I think home advisor should be banned in our state because of this fraud.
Answer: I didn't, they have been blowing my phone up for 6 month's now and now they act like thier desperate for me to sign with them. I have absolutely no want or will i ever sign with them after i have heard what thier doing to contractors who have a contract with them. I just signed with a family owned reality company and even they told me not to sign and even when i tell home advisor i don't want thier business they ignore my request and still call and now they act like thier a home owner requesting painting but once i get to asking where they live or information all of a sudden I'm being told to do a background check and i sign up for free! But i have to pay a percentage of my leads or size of job something of that nature where i pay them for a no guarantee of work as i see it. I can't trust handing money to a company that's being deceitful in a phone call off the rip! Just be careful i don't hear good thing's about them all over now.
Answer: Fake leads, sends email, text & calls between 20-30/day and charges for each. Even if Contractor doesn't open Or answer any calls! Will rip off contractors about $800/day until they catch it and no refunds! Do Not Use HomeAdvisor!
Answer: I don't know about the house cleaners but, I do not trust the company based on my own recent experience.
Answer: You don't know you have to call home advisor and wait on the phone for an hr until they pick up
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...


Hi Joanna, we're sorry to hear this and apologize if the calls caught you off guard. When a service request is submitted, the info is sent to our pros who will attempt to contact and assist you. If you prefer to browse pros and contact them at your convenience, please feel free to use our directory here: https://www.homeadvisor.com/c.html. We would be happy to place you on our Do Not Call list and make sure you've been unsubscribed from emails if you help us locate your account by sending your contact info to [email protected]. -HASupport