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HomeAdvisor (Powered by Angi) Reviews Summary
The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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I have never use this service before. I thank God for them and will most certainly use their them again.
Very good once I was able to get the vendor lists from Home Advisors. I got 3 estimates from each type of work to be done and all but 2 vendors responded.
The first call I got was from ALECO ELECTRIC who said they saw my electrical request on HomeAdvisor. They came to do the job but could not complete it but charged me $125 for the service call fee and troubleshooting. The electrician said he was the head salesman for the company and was trying to sale me a full device replacement. I WOULD NOT RECOMMEND ALECO ELECTRIC TO ANYONE. I then found CIRTA ELECTRIC on HomeAdvisor who came out and completed the job successfully and at a much lower cost.
I thought i was using angies list (now i know they were purchased by home advisor) because i previously tried home advisor and was very unhappy with the experience... this time i was given three qualified vendors and their was no pressure from home advisor itself. The experience was very good.
Quick, easy and would definitely use services again.
We had a marble floor polished and used Home Advisor to find a company to do the polishing. We had several companies to choose from. It was a great experience. The work was done promptly and very neat. We will use Home Advisor again for sure.
My daughter put in the request for an electrician and he called me within the hour of the request.
Requested plumber also but no one contacted me to date.
Quick contact by the sales team and quality workmen to install the project
Wonderful work and quick. He was very kind and didn't charge us anything for his time. It was because it was a church.
Needed my heat fixed and home advisor had me covered. It took less than 5 minutes for AC Rescue to call me after using home advisor. Now that's fast!
Arrived on time and completed work on schedule. Cleaned up all debris and appliances
We would recommend to anyone looking for a handyman.
Got several names of siding contractors and their estimates within a week. Settled with Renew Home Exteriors and was very pleased with their promptness and professionalism.
I have been a pro with HomeAdvisor for over a year now and it's been very obvious since my account been on hold they're not trying to take it off hold. My renewal starts in 3 months... The thing is my account was on hold for neglected payment for over 2 months. Right, no problem! The 3rd month arrived I make the payment and expecting things to go back to normal. Well, turn out to be the opposite. I called talk to one person and explained, she said I needed to wait at least a week. Okay! Email/Called again after one week, this time a female (val) reach out stating I needed to be pre-screen again in order get the account back rolling. Okay, how long should it take? At least one week. "Oookay". I gave them two extra days on that week. Results remain the same. Contacted them again, and the lady said I see were Val notated on your account about what's going on. Right, so what's going on? The lady says, it seems like everything is good, you should be good to go by Friday. Another week ma'am? Smh here it is another week, so I decided to reach out by review. They should have a better way of restoring someone's account. Easy to sign up, should be easy to restore. Lee's Welding
The basement bedroom was completed in 3 days.
Elizabeth wo
I was pleased with the number and quick responses to my issue after posting on Home advisor.
They gave me 5 different services, I got a quote from each and chose the best one for my budget
From the business
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Josh, thank you for bringing this to our attention. We would be happy to look into any billing questions and concerns you have. Please send your contact info to [email protected] so we can reach out. -HASupport