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The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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Sometimes the response from businesses was a little weak, but HomeAdvisor helpers called to get things back on track again. Very useful.
I was contacted very fast by a great company to do the work.
It is wonderful to have a site which screens and offers information specifically for your project.
They I feel gave good pricing, and excellent work.
The service kept me well informed. She sent before and after pictures and communicated with me constantly.
They responded quickly and provided exactly what we needed.
Tried to paint myself, finally hire Ramon and he did an wonderful job
Got a lot of quotes very fast I hired a company same day got everything taken care of next day
The website was simple yet very comprehensive and so easy to use. I was contacted by Expert Tree Service very quickly after applying. The quote process was fast and the price was competitive. The team worked quickly and safely to clear large trees and debris in a timely and professional manner. I feel confident that I would be happy to use the HomeAdvisor website again in the future.
Ken was very professional he was full of knowledge, and he made me feel comfortable about the work he was doing and he is trusworthy.
The lady had all the tools and items needed for the job. She is very neat and leaves a very good job.
This time HomeAdvisor sent me a very qualified person to do the job and he did very well.
The last time I used Home Advisor was for housekeeping service and they sent me a person that did not do a good job. However, I partially blame myself. When they said they could clean my house in one and a half hrs. I should have rejected them but I didn't.
Nice workers came on time and bought paint did a wonderful job will use again!
It was seamless! Anymore today you have to jump through so many hoops and things are always popping up at you any time you go on a website. It was refreshing Home Advisor made it easy to leave a review and didn't inundate me with pop ups!
Contacted company. Emailed me contractors in my area that would do the job. Received several quotes and made my selection. Very easy.
I was given 3 choices. I got a response from one almost imma. I wound up hiring. He was very responsive all through the process. I was extremely satisfied.
I've been using Home Advisors for a few years now. Every time they recommend someone they have done a great job. Even if there is an issue H. A immediately gets the issue rectified. If your doing any renovations, maintenance on your home this is one of the BEST services to have. It's like having all the great contractors who compete to work for you. I absolutely LOVE it.
My experience with home advisor app is a very good experience it is very easy to use and get you in touch with someone to do exactly the job you need done and you can get free quotes on the job to find out if you want to take the morning or not because you a chance to search around for a good professional worker I just can't say enough about her home advisor I think everyone should use it it'll take the stress away from trying to find repair persons for what you need done around and in your home
Answer: We had a similar experience when first trying Home advisor out. They kept taking money out of our account arbitrarily. I finally had to file stop payment forms at my bank. Then they threatened us with extra fees unless we "settled" our account. We have strict DTPA laws (deceptive trade practice act) in our state. I advised we complain to our Attorney General about this. I think home advisor should be banned in our state because of this fraud.
Answer: I didn't, they have been blowing my phone up for 6 month's now and now they act like thier desperate for me to sign with them. I have absolutely no want or will i ever sign with them after i have heard what thier doing to contractors who have a contract with them. I just signed with a family owned reality company and even they told me not to sign and even when i tell home advisor i don't want thier business they ignore my request and still call and now they act like thier a home owner requesting painting but once i get to asking where they live or information all of a sudden I'm being told to do a background check and i sign up for free! But i have to pay a percentage of my leads or size of job something of that nature where i pay them for a no guarantee of work as i see it. I can't trust handing money to a company that's being deceitful in a phone call off the rip! Just be careful i don't hear good thing's about them all over now.
Answer: Fake leads, sends email, text & calls between 20-30/day and charges for each. Even if Contractor doesn't open Or answer any calls! Will rip off contractors about $800/day until they catch it and no refunds! Do Not Use HomeAdvisor!
Answer: I don't know about the house cleaners but, I do not trust the company based on my own recent experience.
Answer: You don't know you have to call home advisor and wait on the phone for an hr until they pick up
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...

