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HomeAdvisor (Powered by Angi) Reviews Summary
The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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Use them only if you want your email box filled every day with shysters attempting to sell you substandard services. They sell you email address to everyone.
They will list any contractor who will pay their fee, no matter how terrible their reputation.
Beware!
All good, no complaints about repair or customer service.
Fairly easy navigation on website, easy to look up others rate and comments
Input my details and request for pool maintenance and literally as soon as I was finished inputting my information a service provider called me and came over just a few hours later.
Much more efficient than your basic Google search. Reviews were helpful.
I haven't had a bad experience so far since I start using services recommended by you. And it saves me a lot of time and a headache. Keep doing a good work screening business who provide services and connecting us with them.
Within minutes of submitting my request I got a phone call back. Scheduled the job. Came when it snowed (which i wasn't expecting) and completed the job. Had all the tools and parts on his truck.
I contacted home advisor hoping to interview possible handyman for different future projects. I was given a quote on project, and told I would not be charged until I had a job done. I interview a contractor and was not satisfied that he had the experience I needed or he job. I was charged over $800.00 which caused a overdrafts in my bank. I Called homeadvisors and was told that they would call me back within 24 hrs. I the website states you will not be charged until the job was completed. I had no work done at my home, and didn't schedule any jobs to be done in the future. I am furious with the customer service and the Scam ways they can take your money even thou they didn't rendere any services. I will not recommend Anyone to Home Advisors. I wish I had read these reviews before I contacted them, because they have been sued by both contractors and customers. If you don't mind strangers coming to you home without license or bonded Home advisors is your company. I feel very uncomfortable with the people they schedule me with. I would not hire a person without license to do electrical work in my home. I would not hire a contractor to replace a shower with glass blocks if the had no experience or skill with glass block walls. Yet I was charged to find out that they were not qualified to do the job.
Hi Fonda, We appreciate your feedback and apologize for any frustration or inconvenience you've experienced while using our service. We would be happy to further address any concerns you have and look into the billing issue. You can give us a call at 877-699-4736 or please send your contact info to [email protected] so we can reach out. -HASupport
Excellent customer service. Received enough responses so that I had a good idea of the cost of my project and how quickly it can be done.
I have never used this service. However, it was the most efficient and easy process. I will use this service for anything else that I need done!
After applied and requested some professional timbers and pronto the two men came forward and discussed the kind of work that need to be done. They gave me an estimated offer and I gave them a go ahead. That was on a right time and place so that was very nice.
Furnished about four choices, one of which I hired. The company I hired was punctual, and experienced, although one worker was an apprentice. They had to install the boards twice, but outcome was satisfactory.
I liked that Dean sent an email explaining who would come to my house to provide an estimate.
Do not use this company you can generate your own natural growth through face to face networking. Use the money you spend on home advisor ok business cards and flyers. The leads are not properly better and are unconsciously being vaccumed into a sales funnel. Once the client is signed up they will gets a multitude of calls from several different contractors. Who are all in a dog fight to provide the lowest bid or highest perceived value. This multiplies the natural competiveness of capitalism. This dynamic created by homeadvisor cannot be seen in any other industry. Please educate yourself on the several class action lawsuits taken out against homeadvisor.
Hi D. J., We appreciate your feedback. We would be happy to address any concerns you have. You can give us a call at 877-699-4736 or please send your contact info to [email protected] so we can reach out. -HASupport
From the moment that the furnace was found to be unrepairable until the signing of the installation/purchase contract, HomeAdvisor provided excellent companies to quote and install the new furnace.
I am very happy with the work that Robert did. He is Very responsible
Great job done at a great price quickly and professionally. Custom quality and awesome functionality.
We used the Apache company, whose name we got from Home advisor. They were fast honest. And skillful and had well trained. Polite employees.
They did both Rain gutters and interior painting, and worked well within our schedule. I wish we had found hem earlier
From the business
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Pat, We thank you for your feedback. Contact information is only provided to the professionals you are matched with. We would be happy to add you to our Do Not Call list and update your contact preferences. You can give us a call at 877-699-4736 or please send your contact info to [email protected] so we can reach out. -HASupport