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The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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Great and easy experience from start to finish. Got what I wanted done quickly and within my price range
Great, positive experience. JMSM heating and cooling did our repair on the fireplace. And it's now operating like new!
I received a free estimate on trimming a tree one day and the job was completed the same day I requested their service, two days later.
The job was quick and they cleaned up afterwards.
Rushed but the job was done - I should have been more sure about when and firm if i did not want it then.
Fast response time! Very impressed with the paring of quality contractors to match my work needs.
We wanted a twin bed loft custom built for our daughters' room. I explained exactly what I wanted on HomeAdvisor/Angie's List and received contact that same day from Skilled Workers and Tradesman (SWAT). We ended up hiring them and couldn't be happier with the results.
I am very satisfied with the technicians and the company who replaced a defective, out of date gas furnace. They explained many items with photos that were dangerous.
They called me to tell me the contractor was interested and that he would be calling me. I like that they are proactive in giving a heads up to expect a call.
Great customer service experience, I receive a call the same day and was in track for my project immediately. Thank you
Just great timely fast pro line with numbers and pricing will use them again...
This is the 3rd time I've used Home Adviser to find someone to help me with a project and I've been happy every time.
David is reliable and honest. Plowed the driveway and shoveled my walk. I am satisfied with his services.
Asked for a bid, got a call the next day, they were on time. Finished the job, great price for the work. Couldnt ask for anything better. Thanks guys
I've been using Home Advisor (HA) for a few years now for several large projects, concrete pads, home painting, impact windows, granite counter rework, tile laying, etc. I may have been lucky but every contractor I've hired through HA has been a quality outfit who has done outstanding work. I heartily recommend using this site as your principal resource for finding reasonable, quality contractors for your home projects.
Great: I received 2 offers and was not overwhelmed by phone calls and emails
I had spoken to several people at home advisor and Angie's list but couldn't find any one to do what I needed. Finally I spoke to someone from Angie's list who determined that I needed a handyman not a fence company. I got an estimate from the first guys who called on Tuesday and on Thursday my project was started and completed.
Excellent company. Extremely happy with the results. They will be my first choice for future projects. Competitive prices and quality work.
I got a great electrician. But not all the companies that contacted me were good.
Answer: We had a similar experience when first trying Home advisor out. They kept taking money out of our account arbitrarily. I finally had to file stop payment forms at my bank. Then they threatened us with extra fees unless we "settled" our account. We have strict DTPA laws (deceptive trade practice act) in our state. I advised we complain to our Attorney General about this. I think home advisor should be banned in our state because of this fraud.
Answer: I didn't, they have been blowing my phone up for 6 month's now and now they act like thier desperate for me to sign with them. I have absolutely no want or will i ever sign with them after i have heard what thier doing to contractors who have a contract with them. I just signed with a family owned reality company and even they told me not to sign and even when i tell home advisor i don't want thier business they ignore my request and still call and now they act like thier a home owner requesting painting but once i get to asking where they live or information all of a sudden I'm being told to do a background check and i sign up for free! But i have to pay a percentage of my leads or size of job something of that nature where i pay them for a no guarantee of work as i see it. I can't trust handing money to a company that's being deceitful in a phone call off the rip! Just be careful i don't hear good thing's about them all over now.
Answer: Fake leads, sends email, text & calls between 20-30/day and charges for each. Even if Contractor doesn't open Or answer any calls! Will rip off contractors about $800/day until they catch it and no refunds! Do Not Use HomeAdvisor!
Answer: I don't know about the house cleaners but, I do not trust the company based on my own recent experience.
Answer: You don't know you have to call home advisor and wait on the phone for an hr until they pick up
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...

