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HomeAdvisor (Powered by Angi) Reviews Summary
The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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I needed some gutter work completed fast. So my brother referred me to Home Advisor, who connected me with Griffin Gutters. I was impressed because I called them at 8pm and someone answered, not a recording. I said wow, these people are open after regular business hours so I was super excited. Here's where it gets good. The next day the repairman came out to give me an estimate and the day after that he started the work and in four hours I had a new gutter. So I say I have a new house because that's how good it looked. The finish was flawless.
We went on-line to find a contractor thru Home Advisor. It was very easy & contractor contacted us right away. Will definitely use again for other projects.
I'm a landlord. Every project I've had, I receive an immediate response. I've built a team of professionals, using Home Advisor. As a landlord, it's important you have numerous contacts, to get a specific job done.
I would recommend home advisor to anyone and everyone who needs a project done!
Home advisor gave a great recommendation and we found a really good company to cut some trees.
I was given several contractors to choose from. The good thing is, I was impressed with all of them. After receiving the estimates, I made my decision based on the company who was able to provide everything I needed w/o sourcing out for service they don't provide.
Had plenty of companies call to give me quotes all were professional
Got a couple of names of contractors, spoke with both and had one come out. His price was very fair so hired him.
Home Advisor was excellent. I highly recommend their services. Vendors were calling me within 30 minutes of my contact with the website!
Excellent! I look forward to using this service again when I need experts!
I got very lucky that HA recommended someone so fast and they came out for such a small price
This is my second project with home advisor and everything turned out wonderful!
Needed to move office furniture. Moving crew was very professional and did a great job.
Great work. I love the finished product. Guy was on time and did a fantastic job
Don't use this company. We signed a contract with Southern Siding & Window Company back in December to change our windows and gutters. The measurement was done in the first week of January. Although I left 2 messages last week, inquiring when they will come back for the installation, I have not heard back from anyone. It is February 13 today. We were told that the whole process takes 3 weeks, Ours has been 8 weeks and it seems that it will be quite longer, We are going to try to cancel our contract with Southern Siding.
I called and a man was here in an hour and a half. Man diagnosed problem with furnace in a short time. It's good he came out. I now know the problem with my 10 year old furnace. Repair part is in route.
I seems that HomeAdvisor vets its recommendations thoroughly. My experience with an electrical team (brothers) is a 5,
From the business
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Dory, Thank you for reaching out. We are sorry if you are having troubles getting your windows and gutters changed. We would be happy to help with the issue and address any other concerns you have. Please give us a call at 877-699-4736 or send your contact info to [email protected] so we can reach out. -HASupport