HomeAdvisor (Powered by Angi)

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HomeAdvisor (Powered by Angi)

2.5

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HomeAdvisor (Powered by Angi) Reviews Summary

The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.

This summary is generated by AI, based on text from customer reviews

service
619
value
542
shipping
130
returns
171
quality
492
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Texas
1 review
0 helpful votes
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I needed drywall repair and painting and everything came together really fast. I couldn't recommend HomeAdvisor more. They are a great service!

Date of experience: February 10, 2021
Georgia
1 review
0 helpful votes
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Good overall experience.
February 10, 2021

Our experience with HA was overall a very good one. We had several folks from your company who followed up with us to see where we were in our decision making process- and actually it was because of the follow-up call we ended going with the one of the SECOND group of contractors we were given

Date of experience: February 10, 2021
Tennessee
1 review
0 helpful votes
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Mostly good
February 10, 2021

I had a great first experience with Mr. Electric. The second job that was did which is my ceiling was double booked somehow. I was able to link up with Pro Garage Doors & Handyman Services. They did the ceiling in my son's room. They did a good job considering I butchered the scraping and they had to fix the mistakes I made. I encourage folks to hire them. Also, Home Advisor made the process of canceling one of the work orders and just letting me pay Del and his crew directly. It was an easy fix which made me thankful!

Date of experience: February 10, 2021
California
1 review
0 helpful votes
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On it!
February 10, 2021

I entered what I needed, hit submit and my phone rang 30 seconds later!

Date of experience: February 10, 2021
New Hampshire
1 review
0 helpful votes
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Bathroom fan/light replacement with new
February 10, 2021

This is the first time using HomeAdvisor. We were given 3 contractors to contact. We only heard from one who we called, left a message and he called us back - we hired him. It was a little confusing on the website about how the contractors would contact us. The website asked us to set an appointment time - don't think that step is necessary because we have to arrange that with the contractor. Good to let the contractor know if the job needs to be done right away though. I would use HomeAdvisor again.

Date of experience: February 10, 2021
California
2 reviews
0 helpful votes
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Reliable service
February 10, 2021

Put in info. Instantly got phone calls from 3 cos. Selected one and they were able to come out same day

Date of experience: February 10, 2021
New York
1 review
0 helpful votes
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Easy.
February 10, 2021

Seamless. They kept after me to make sure I was satisfied.

Date of experience: February 10, 2021
New Jersey
1 review
0 helpful votes
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Snow on the sidewalks! Oh no!
February 10, 2021

Called Fresh Paint, they cane out in a couple of hours. Did a great job shoveling our walks and steps outside our house.

Date of experience: February 10, 2021
New Hampshire
1 review
0 helpful votes
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CP Builders, repurposing a room
February 10, 2021

Planning and execution of the job was done well, they showed up on time, finished ahead of schedule. Paid attention to detail and cleaned up at the end of the day! They were considerate of the other people working in the area. A real pleasure to work with. Will rehire.

Date of experience: February 10, 2021
Texas
1 review
0 helpful votes
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Stormdoor Repair
March 12, 2021

Looked for a stormdoor repair service which Home Advisor recommended a handful along with an appointment date but not one made contact and then another contacted me via email after the requested appointment date.

Date of experience: February 10, 2021
Florida
1 review
1 helpful vote
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Beware of this site
March 9, 2021

I used homeadvisor to get a tile floor fixed. The were 6 tiles that had become loose and they need to be rebonded. I paid 180.00 up front to get it fixed. The pro that they said they were sending ended up being a different person. He came with no tools of his own so I had to by the tools he needed to fix the problem. After he was halfway into the job he stated this was only the 3rd time he was doing this type of job. The tiles didn't bond right and I had to redo them again. I asked for my money back and all I got was a credit for the next job I call them for. I told them I would not use them again and wanted a full refund on my credit card. They would not do it. I would not recommend using this site. In the pictures you will see the sorry work done. That is me redoing the mess he made. If you look at the upside down tile you will see the the way he put down the cement in circles instead of laying it across the whole sub floor. He also used grout instead of cement and it didn't work. If that's what they call sending a professional, we see for yourself.

Date of experience: February 9, 2021
HomeAdvisor -. — HomeAdvisor (Powered by Angi) Rep
over a year old

Hi Dwight, we're so sorry to hear you had this experience with your tile project. We would be happy to further address any concerns you have. You can give us a call at 877-699-4736 or please send your contact info to [email protected] so we can reach out. -HASupport

Texas
1 review
0 helpful votes
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Easy
February 10, 2021

Very useful! I found a provider for my gutters right away. Met contractor and got an estimate on the job right away. It was banged out within the timeframe I requested. Brilliant!

Date of experience: February 9, 2021
Texas
1 review
1 helpful vote
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Home advisor called us with a Reno contractor suggestion. Said company was highly rated. The one I wanted they said was not available but that the one they gave us was just as good. Contractor was mediocre at best. And expensive. No real on-site job management at all. If we weren't actually in the house living through the 1st floor reno project nothing would have been done right. No plans were ever drawn out other than kitchen cabinets and those were inaccurate. Ask around to people you know. Don't use home advisor.

Date of experience: February 9, 2021
HomeAdvisor -. — HomeAdvisor (Powered by Angi) Rep
over a year old

Hi Antonio, We really appreciate your feedback and apologize if there were any frustrations with getting your renovation completed. Please feel free to submit a rating and review for the pro on our website here: https://www.homeadvisor.com/write-a-review/. We would also be happy to further address any concerns you have. You can give us a call at 877-699-4736 or please send your contact info to [email protected] so we can reach out. -HASupport

Minnesota
1 review
0 helpful votes
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Great service
February 10, 2021

Needed Simone to cut down a dangerous tree next to my building. Home advisor found a great service contractor for me locally

Date of experience: February 9, 2021
New York
1 review
0 helpful votes
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Plumber
March 13, 2021

Excellent, honest and very easy to deal with. Deal with all professionals

Date of experience: February 9, 2021
North Carolina
1 review
0 helpful votes
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Insulation Project
February 9, 2021

Great. Got a few quotes, picked the lowest one. Green Planet did a good job. Home Advidor also blast a bunch of folks your way, so be ready for the calls. Once you sort through them, you have what you need. Home Advision does cut down on finding folks for your project.

Date of experience: February 9, 2021
Virginia
1 review
0 helpful votes
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Excellent
February 9, 2021

Very nice and gave several names of electrician companies

Date of experience: February 9, 2021
Florida
1 review
0 helpful votes
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Prestige concrete
February 10, 2021

Chris Kelso of Prestige concrete was very punctual and his company did a great job planning our new patio. Very friendly and cleaned up when the job was completed. Giving the team 5 stars and do recommend then. Very satisfied customer. Thank you Mr. Kelso. 2/1/21

Date of experience: February 9, 2021
Colorado
1 review
0 helpful votes
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Trustworthy service
February 9, 2021

Second time I've used this service to get a contractor to perform work. Both times I was pleased with the service!

Date of experience: February 9, 2021
Florida
1 review
0 helpful votes
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Garage Door Repair
February 9, 2021

This firm was one that HomeAdvisor put on a list and also our neighbors used Your My Home Garage Doors.
Highly recommend. Reasonable price, efficient, knowledgeable and courteous.

Date of experience: February 9, 2021

From the business

HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...


homeadvisor.com
Founded in 1999
Golden, Colorado, United States
+360
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