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The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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First time reviewing on line. Couldn't be easier to give a review for a job well done
Home Advisor immediately provided a list of qualified contractors, which was extremely useful in getting my project completed.
Were helpful in finding the service I needed. The company they recommended responded quickly. They even went out of their way to see that my problem was taken care of.
I love the quality of the workers I have found from HomeAdvisor but I get to many emails and text messages. I will use HomeAdvisor again but I wish there were not so many emails and text messages from HomeAdvisor when I do.
We removed two very old intercom systems, two large phone wall jacks and four wall security alarms that were no longer working. Prowalls did an excellent job in patching the holes in the walls left upon removal of these items.
These guys did a great job, very inexpensive.
They were also very professional, very neat and clean.
The vendors I hired were all top craftsmen. I had tried to locate others but could not get those I wanted so used those recommended by Home Advisor and was pleased with their work. No hassles or problems throughout the job!
Contractor was quick to come out and provide a quote. Quality work was performed on time.
Good experience. Job well done. Handyman was on time friendly and courteous. Came back twice always friendly
I reviewed and accepted the first caller because he was eager to start our project. Home Advisor was very helpful in finding someone to drywall a garage ceiling.
They came on time and got the job done quickly and efficiently.
Experience was excellent except that after I paid for the services I received, the website kept asking me for payment. I ended up paying the company twice as I figured the message to pay would have gone away. Luckily, the business owner was honest and sent me a check back.
Very good quick response and definitely use this again.
Except for the delay in starting the job all went well.
We had a couple companies come in and give us Estimates. We hired the 1st company after receiving the other quotes, we were educated on what works best and what steps not to skip to make the project a success. All the companies had their pluses and minuses. It was a good experience for us.
Answer: We had a similar experience when first trying Home advisor out. They kept taking money out of our account arbitrarily. I finally had to file stop payment forms at my bank. Then they threatened us with extra fees unless we "settled" our account. We have strict DTPA laws (deceptive trade practice act) in our state. I advised we complain to our Attorney General about this. I think home advisor should be banned in our state because of this fraud.
Answer: I didn't, they have been blowing my phone up for 6 month's now and now they act like thier desperate for me to sign with them. I have absolutely no want or will i ever sign with them after i have heard what thier doing to contractors who have a contract with them. I just signed with a family owned reality company and even they told me not to sign and even when i tell home advisor i don't want thier business they ignore my request and still call and now they act like thier a home owner requesting painting but once i get to asking where they live or information all of a sudden I'm being told to do a background check and i sign up for free! But i have to pay a percentage of my leads or size of job something of that nature where i pay them for a no guarantee of work as i see it. I can't trust handing money to a company that's being deceitful in a phone call off the rip! Just be careful i don't hear good thing's about them all over now.
Answer: Fake leads, sends email, text & calls between 20-30/day and charges for each. Even if Contractor doesn't open Or answer any calls! Will rip off contractors about $800/day until they catch it and no refunds! Do Not Use HomeAdvisor!
Answer: I don't know about the house cleaners but, I do not trust the company based on my own recent experience.
Answer: You don't know you have to call home advisor and wait on the phone for an hr until they pick up
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...

