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HomeAdvisor (Powered by Angi) Reviews Summary
The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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Thanks to HomeAdvisor I was able to hire the right plumbing company to fix and solve my home problem.
HA provided contact with needed help. We were able to get estimates from a few companies and selected the absolute best- I don't know if we would have found the right company for us otherwise. The reviews helped tremendously.
I love Home Advisor they help you find the right company for the job
As soon as I filled in the information on the app. I received a call in a few minutes.
I frequently use HomeAdvisor for connecting me with professionals to do odd jobs around my home. Occasionally the professionals recommended by HomeAdvisor are NOT the professionals they have led others to believe they are. Nevertheless, I generally can rely on most of the professionals from HomeAdvisor. HomeAdvisor is the company I go to/rely on when seeking someone to do work around my home... plumbing, electrical, construction, and outside decor installations.
I had contractors calling me in minutes after I submitted my request for my roof to be repaired.
A contractor came by in 45 minutes and my roof was repaired in a couple of hours from the time I started my search!
Great experience, have used them in the past. Will use them again in the near future.
They cleaned my home. Very thorough and done very well.
Excellent. Professional. Responsive. Would absolutely use the service again
Good referrals, pleasant staff, expedient service.
We had a med keft from another company, Mark came in, checked out what was needed and dis an outstanding job
I wasted days trying to get in contact with a big box store to get in touch with a contractor. With Home Advisor it took less than 15 minutes to have three quotes and an appointment scheduled!
Very helpful and friendly Excellent service
Everything was explained to me about cost and I was given the name of a company near me.
They contacted me very quickly
The work was almost three hours but I could not use decimals so I put two. The work was great and not too costly,
This site is an absolute rip off and once you answer then once they will call you 5 times a day and email you constantly for the rest of your life.
Do yourself a favor and never get involved with this scam.
I'm very pleased with HomeAdvisor. They have wonderful customer service, and they led me to a great Patio installer near my home. I would recommend HomeAdvisor as the "go to place" when starting a home improvement project
Excellent and professional. Worth the money. Will hire again.
Good referrals and price range was reasonable.
Response time was quick and also the follow up to be sure we were satisfied with the referrals very much appreciated.
From the business
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...
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- SmartCustomer has helped over 200M buyers make better purchasing decisions online
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Karla, thank you for your feedback and we apologize if there was any frustration with the calls. We have added your account to the Do Not Call List using the email address provided with your review. If you have any other questions or concerns, please give us a call at 877-947-3639 or send your contact info to [email protected] so we can reach out. -HASupport