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The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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Thanks to HomeAdvisor I was able to hire the right plumbing company to fix and solve my home problem.
HA provided contact with needed help. We were able to get estimates from a few companies and selected the absolute best- I don't know if we would have found the right company for us otherwise. The reviews helped tremendously.
I love Home Advisor they help you find the right company for the job
As soon as I filled in the information on the app. I received a call in a few minutes.
I frequently use HomeAdvisor for connecting me with professionals to do odd jobs around my home. Occasionally the professionals recommended by HomeAdvisor are NOT the professionals they have led others to believe they are. Nevertheless, I generally can rely on most of the professionals from HomeAdvisor. HomeAdvisor is the company I go to/rely on when seeking someone to do work around my home... plumbing, electrical, construction, and outside decor installations.
I had contractors calling me in minutes after I submitted my request for my roof to be repaired.
A contractor came by in 45 minutes and my roof was repaired in a couple of hours from the time I started my search!
Great experience, have used them in the past. Will use them again in the near future.
Excellent. Professional. Responsive. Would absolutely use the service again
Good referrals, pleasant staff, expedient service.
We had a med keft from another company, Mark came in, checked out what was needed and dis an outstanding job
I wasted days trying to get in contact with a big box store to get in touch with a contractor. With Home Advisor it took less than 15 minutes to have three quotes and an appointment scheduled!
Very helpful and friendly Excellent service
Everything was explained to me about cost and I was given the name of a company near me.
They contacted me very quickly
The work was almost three hours but I could not use decimals so I put two. The work was great and not too costly,
This site is an absolute rip off and once you answer then once they will call you 5 times a day and email you constantly for the rest of your life.
Do yourself a favor and never get involved with this scam.
I'm very pleased with HomeAdvisor. They have wonderful customer service, and they led me to a great Patio installer near my home. I would recommend HomeAdvisor as the "go to place" when starting a home improvement project
Excellent and professional. Worth the money. Will hire again.
Good referrals and price range was reasonable.
Response time was quick and also the follow up to be sure we were satisfied with the referrals very much appreciated.
Answer: We had a similar experience when first trying Home advisor out. They kept taking money out of our account arbitrarily. I finally had to file stop payment forms at my bank. Then they threatened us with extra fees unless we "settled" our account. We have strict DTPA laws (deceptive trade practice act) in our state. I advised we complain to our Attorney General about this. I think home advisor should be banned in our state because of this fraud.
Answer: I didn't, they have been blowing my phone up for 6 month's now and now they act like thier desperate for me to sign with them. I have absolutely no want or will i ever sign with them after i have heard what thier doing to contractors who have a contract with them. I just signed with a family owned reality company and even they told me not to sign and even when i tell home advisor i don't want thier business they ignore my request and still call and now they act like thier a home owner requesting painting but once i get to asking where they live or information all of a sudden I'm being told to do a background check and i sign up for free! But i have to pay a percentage of my leads or size of job something of that nature where i pay them for a no guarantee of work as i see it. I can't trust handing money to a company that's being deceitful in a phone call off the rip! Just be careful i don't hear good thing's about them all over now.
Answer: Fake leads, sends email, text & calls between 20-30/day and charges for each. Even if Contractor doesn't open Or answer any calls! Will rip off contractors about $800/day until they catch it and no refunds! Do Not Use HomeAdvisor!
Answer: I don't know about the house cleaners but, I do not trust the company based on my own recent experience.
Answer: You don't know you have to call home advisor and wait on the phone for an hr until they pick up
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...


Hi Karla, thank you for your feedback and we apologize if there was any frustration with the calls. We have added your account to the Do Not Call List using the email address provided with your review. If you have any other questions or concerns, please give us a call at 877-947-3639 or send your contact info to [email protected] so we can reach out. -HASupport