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The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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Great experience-we we're kept informed of every move they made and asked if we had any questions to please ask
Very good and reasonable and timely work. Professional service and mannerisms.
I put an inquiry in about needing a Stucco Company and within an hour I had a company call me scheduled an appointment to come out and look at the house for an estimate.
I was shopping for the installation of a glass sliding door for my shower. I found an affordable and good quality service through HomeAdvisor. Customer attention is excellent.
I was able to get the right company for the job. It was a very pleasurable experience.
Did great got 3 bidders, and 2 bids. Work was satisfactory and completed
Everything was conducted via text with this company. I really wasn't used to that, however it was very convenient. I even chose the design closest to what I already had in my home. The price and quality of the work done was very satisfactory. Father and son team were very efficient and they were professional and cordial.
Excellent job very fairly priced very prompt would hire him again
Service well explained priced right
Congenial fast amazing
Survey is very well organized and very user friendly. It allowed to accurately review my completed fence project and to recommend Ergeon.
Needed someone to replace a couple of screens and request was easily done on website. Quick response from vendors.
Moses did a great job on numerous small projects. I am at fifty characters yet I don't know why that is a factor so I will just type and type
Great customer service helped us out quick. Excellent! Efficient.
They put me in contact with several and I picked one of them.
We referenced both HA and word-of-mouth with our plumber hire - he did a great job! Caution: HA overwhelms you with advertising once they get ahold of your e-mail; they need to back off a bit!
Angi's List suggested Mike Harper AC for my clothes dryer vent cleaning. Karimeen showed up at the scheduled time, was very professional, knowledgeable, polite and got to work quickly with cleaning my dryer vent! Thank You for such great service!
AD Seamless Guttering did a very thorough job. I highly recommend them.
Answer: We had a similar experience when first trying Home advisor out. They kept taking money out of our account arbitrarily. I finally had to file stop payment forms at my bank. Then they threatened us with extra fees unless we "settled" our account. We have strict DTPA laws (deceptive trade practice act) in our state. I advised we complain to our Attorney General about this. I think home advisor should be banned in our state because of this fraud.
Answer: I didn't, they have been blowing my phone up for 6 month's now and now they act like thier desperate for me to sign with them. I have absolutely no want or will i ever sign with them after i have heard what thier doing to contractors who have a contract with them. I just signed with a family owned reality company and even they told me not to sign and even when i tell home advisor i don't want thier business they ignore my request and still call and now they act like thier a home owner requesting painting but once i get to asking where they live or information all of a sudden I'm being told to do a background check and i sign up for free! But i have to pay a percentage of my leads or size of job something of that nature where i pay them for a no guarantee of work as i see it. I can't trust handing money to a company that's being deceitful in a phone call off the rip! Just be careful i don't hear good thing's about them all over now.
Answer: Fake leads, sends email, text & calls between 20-30/day and charges for each. Even if Contractor doesn't open Or answer any calls! Will rip off contractors about $800/day until they catch it and no refunds! Do Not Use HomeAdvisor!
Answer: I don't know about the house cleaners but, I do not trust the company based on my own recent experience.
Answer: You don't know you have to call home advisor and wait on the phone for an hr until they pick up
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...

