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The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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This service is not worth paying for. HomeAdvisor will do the same thing directly for free, Angi required a monthly subscription payment. When Angi's List restructured into Angi (aka HomeAdvisor) the value of the List vanished. It's very confusing to get calls and messages from HomeAdvisor when you signed up for Angi, nowhere does it explain this crossover. I couldn't use most of the services, and vendors offer the same or better discounts if you contract directly. The "20% off" appears to be either grossly misleading or an outright lie. The quote the "have Angi do it!" gave me was off by almost 7000$ - I'm SO GLAD I didn't sign up for that option! Steer clear, save your money.
My gutter fell off after being pulled down by a vine. Called and he came the next day!
Needed roof repairs, Angi provided 3 companies. Acquired quotes, hired a roofer, worked out great. Thanks Angi for leading me to king roofing.
Needed to replace my mailbox and needed a handyman.
The project is still incomplete and the job was started back some time in August 2022. Very disappointed with this service. A Matthew Fagant from Prestige unlimited contracting, llc. Mathew took this project and to date Nov. 5 2022 is incomplete.
Logged into Angi's to find a plumber to repair broken/missing bolts at base of toilet. Was given the name of Mr. Rooter Plumbing. The price quoted was approx. $198 by Angi. I was told they would call me between 9-11 AM the next Thursday. Angi's phoned me at least twice to verify that an appointment had been made and to make sure I'd be available Thursday morning. Around 1 PM that Thursday I called Mr. Rooter Plumbing and they told me they had nothing from Angi about a repair job for me. They said they could send a plumber out the next day anyway so I agreed to that. Friday morning they called and said due to an emergency they couldn't keep the appointment and rescheduled for the next Monday. That Monday Mr. Rooter showed up on time. The quote, however, $286 dollars, not the $198 quoted by Angi. At this point I agreed to their quote and they finished the job quickly. While I was happy to have the repair done in a timely fashion, I was left with the impression that Angi's really didn't figure into the project much at all and their price quote was basically worthless since Mr. Rooter claims to have not even been contacted by Angi's in the first place. They did at least give me a name of a local plumber which did get the job done, just not at Angi's quoted price. So I'm not all that sure that even the mere $9.95/year for Angi's is really even worth it.
They were on time, efficient, and callled back to make sure I was happy with the work they did. 100% would recommend.
Was very pleased with landscaping company that was recommended. Was professional, punctual, and listened to my needs and made helpful recommendations.
Home Adviser had a quick response. I got about 5-6 calls almost immediately
Too many things to fill out
I do like some of the professional suggestions.
I do like how quickly people get back to consumer.
I don't appreciate the new "packages" for membership.
This service has gotten very complex and makes the consumer feel like if one is not paying a membership then we are not getting your best recommendations. It is beginning to feel like a member's only club instead of what it originally was - a place to connect people to small businesses and to support the community.
I tried using the website to pay for the great job done by Legacy but after multiple trys, I had to use PayPal to get him paid.
Great experience and without any problems. I would not have any problems doing another project with them.
He is number one on time and the best cost and best job
Glad to have a new deck! My pro took my project to the end in 2 days! Thanks to Chris home repairs!
I will NEVER use Angi again. They harassed both me and my husband by calling 3 times, texted 8 times and emailing 4 times for a total of 15 times in less than a day. It's over kill and not necessary. I have blocked the different phone numbers, blocked emails, and blocked texts messages. Please do NOT CONTACT ME at anytime in the future.
Businesses were very responsive and contacted promptly
Answer: We had a similar experience when first trying Home advisor out. They kept taking money out of our account arbitrarily. I finally had to file stop payment forms at my bank. Then they threatened us with extra fees unless we "settled" our account. We have strict DTPA laws (deceptive trade practice act) in our state. I advised we complain to our Attorney General about this. I think home advisor should be banned in our state because of this fraud.
Answer: I didn't, they have been blowing my phone up for 6 month's now and now they act like thier desperate for me to sign with them. I have absolutely no want or will i ever sign with them after i have heard what thier doing to contractors who have a contract with them. I just signed with a family owned reality company and even they told me not to sign and even when i tell home advisor i don't want thier business they ignore my request and still call and now they act like thier a home owner requesting painting but once i get to asking where they live or information all of a sudden I'm being told to do a background check and i sign up for free! But i have to pay a percentage of my leads or size of job something of that nature where i pay them for a no guarantee of work as i see it. I can't trust handing money to a company that's being deceitful in a phone call off the rip! Just be careful i don't hear good thing's about them all over now.
Answer: Fake leads, sends email, text & calls between 20-30/day and charges for each. Even if Contractor doesn't open Or answer any calls! Will rip off contractors about $800/day until they catch it and no refunds! Do Not Use HomeAdvisor!
Answer: I don't know about the house cleaners but, I do not trust the company based on my own recent experience.
Answer: You don't know you have to call home advisor and wait on the phone for an hr until they pick up
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...

