HomeAdvisor (Powered by Angi)

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HomeAdvisor (Powered by Angi)

2.5

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HomeAdvisor (Powered by Angi) Reviews Summary

The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.

This summary is generated by AI, based on text from customer reviews

service
619
value
542
shipping
130
returns
171
quality
492
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Missouri
1 review
0 helpful votes
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This service is not worth paying for. HomeAdvisor will do the same thing directly for free, Angi required a monthly subscription payment. When Angi's List restructured into Angi (aka HomeAdvisor) the value of the List vanished. It's very confusing to get calls and messages from HomeAdvisor when you signed up for Angi, nowhere does it explain this crossover. I couldn't use most of the services, and vendors offer the same or better discounts if you contract directly. The "20% off" appears to be either grossly misleading or an outright lie. The quote the "have Angi do it!" gave me was off by almost 7000$ - I'm SO GLAD I didn't sign up for that option! Steer clear, save your money.

Date of experience: November 7, 2022
Massachusetts
3 reviews
0 helpful votes
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Great response time
November 6, 2022

My gutter fell off after being pulled down by a vine. Called and he came the next day!

Date of experience: November 6, 2022
Washington
1 review
0 helpful votes
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Excellent resource
November 6, 2022

Needed roof repairs, Angi provided 3 companies. Acquired quotes, hired a roofer, worked out great. Thanks Angi for leading me to king roofing.

Date of experience: November 6, 2022
Utah
1 review
0 helpful votes
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Plumbing
November 5, 2022

Thorough, and kept in touch with me, great follow up.

Date of experience: November 5, 2022
Florida
1 review
0 helpful votes
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Mailbox Replacement
November 5, 2022

Needed to replace my mailbox and needed a handyman.

Date of experience: November 5, 2022
New York
1 review
0 helpful votes
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The project is still incomplete and the job was started back some time in August 2022. Very disappointed with this service. A Matthew Fagant from Prestige unlimited contracting, llc. Mathew took this project and to date Nov. 5 2022 is incomplete.

Date of experience: November 5, 2022
Oregon
1 review
0 helpful votes
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Angi? Not so sure...
November 4, 2022

Logged into Angi's to find a plumber to repair broken/missing bolts at base of toilet. Was given the name of Mr. Rooter Plumbing. The price quoted was approx. $198 by Angi. I was told they would call me between 9-11 AM the next Thursday. Angi's phoned me at least twice to verify that an appointment had been made and to make sure I'd be available Thursday morning. Around 1 PM that Thursday I called Mr. Rooter Plumbing and they told me they had nothing from Angi about a repair job for me. They said they could send a plumber out the next day anyway so I agreed to that. Friday morning they called and said due to an emergency they couldn't keep the appointment and rescheduled for the next Monday. That Monday Mr. Rooter showed up on time. The quote, however, $286 dollars, not the $198 quoted by Angi. At this point I agreed to their quote and they finished the job quickly. While I was happy to have the repair done in a timely fashion, I was left with the impression that Angi's really didn't figure into the project much at all and their price quote was basically worthless since Mr. Rooter claims to have not even been contacted by Angi's in the first place. They did at least give me a name of a local plumber which did get the job done, just not at Angi's quoted price. So I'm not all that sure that even the mere $9.95/year for Angi's is really even worth it.

Date of experience: November 4, 2022
Florida
1 review
0 helpful votes
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Work
November 4, 2022

This was an excellent experience, prompt knowledge and friendly service

Date of experience: November 4, 2022
Washington
1 review
0 helpful votes
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Roof cleaning
November 4, 2022

They were on time, efficient, and callled back to make sure I was happy with the work they did. 100% would recommend.

Date of experience: November 4, 2022
Virginia
1 review
0 helpful votes
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Yard Landscaping
November 4, 2022

Was very pleased with landscaping company that was recommended. Was professional, punctual, and listened to my needs and made helpful recommendations.

Date of experience: November 4, 2022
Tennessee
1 review
0 helpful votes
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Home power washer
November 3, 2022

Home Adviser had a quick response. I got about 5-6 calls almost immediately

Date of experience: November 3, 2022
New York
1 review
0 helpful votes
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Somewhat helpful
December 3, 2022

Too many things to fill out
I do like some of the professional suggestions.
I do like how quickly people get back to consumer.
I don't appreciate the new "packages" for membership.
This service has gotten very complex and makes the consumer feel like if one is not paying a membership then we are not getting your best recommendations. It is beginning to feel like a member's only club instead of what it originally was - a place to connect people to small businesses and to support the community.

Date of experience: November 3, 2022
Texas
2 reviews
0 helpful votes
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Horrible customer service
December 3, 2022

I tried using the website to pay for the great job done by Legacy but after multiple trys, I had to use PayPal to get him paid.

Date of experience: November 3, 2022
Tennessee
1 review
0 helpful votes
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Review of experience.
November 3, 2022

Great experience and without any problems. I would not have any problems doing another project with them.

Date of experience: November 2, 2022
California
1 review
0 helpful votes
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The best garage door man
November 2, 2022

He is number one on time and the best cost and best job

Date of experience: November 2, 2022
North Carolina
1 review
0 helpful votes
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Plumber
November 2, 2022

Good experience but they didn't give me a name of company that was going to come & someone else called & they came today.

Date of experience: November 2, 2022
Alabama
1 review
0 helpful votes
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Deck install
November 2, 2022

Glad to have a new deck! My pro took my project to the end in 2 days! Thanks to Chris home repairs!

Date of experience: November 2, 2022
Virginia
1 review
0 helpful votes
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Tree removal
November 2, 2022

Professional and efficient would recommend to others

Date of experience: November 2, 2022
Arizona
1 review
0 helpful votes
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Pushy pushy pushy!
December 2, 2022

I will NEVER use Angi again. They harassed both me and my husband by calling 3 times, texted 8 times and emailing 4 times for a total of 15 times in less than a day. It's over kill and not necessary. I have blocked the different phone numbers, blocked emails, and blocked texts messages. Please do NOT CONTACT ME at anytime in the future.

Date of experience: November 1, 2022
Florida
1 review
0 helpful votes
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Easy to Use
November 2, 2022

Businesses were very responsive and contacted promptly

Date of experience: November 1, 2022

From the business

HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...


homeadvisor.com
Founded in 1999
Golden, Colorado, United States
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