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The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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Excellent, I was very pleased with the quality services provided by the contractor.
Very easy and polite. I explained what I needed done, worked me in his schedule instead of me waiting another day.
Excellent work and cost from the company used. Good communication from CEO. Work was done on time
Home Advisor connected me to the most honest, professional, family owned company. And I couldn't be happier.
The site is very simple and easy to navigate- customer service was thorough with their follow up.
I put my project infoninton into Home Advisor and I was contacted by several companies very happy with the one I hired.
Both the companies have worked for me for years now. A cleaning service and a lawn and snow plowing service. They both have been great. It is so hard to find anyone to help. I am more disabled than I was when I retired. So even the small jobs are hard for me. These 2 companies go the extra mile for me and that means a lot. Good luck finding what you need. I am now hiring a handyman, so we will see how that works out. I will let you know
I placed the request and in minutes I got good interested companies to choose from. They have a list of reputable companies to work with
I wanted a bamboo fence installed and none of the fence companies were interested so I turned to Home Advisor
We had one bedroom (craft room) that the carpet had a noticeable buckle in the middle of the floor and in several other places. Also had a walk in closet that had bulges in the carpet on both sides of the entrance. Also had two other bedrooms that had buckled on one side. All carpets were restretched and looked great when he was finished. Very professional work and done very fast. Would definitely recommend them.
Fast and excellent advice about my problem, completed job fast and provided advised recommendations for the future
Dead palm tree was removed by skilled professionals. Work was done fast as they had all the machinery.
We are very pleased with their service and will call them again on any future tree project needs.
A service called within no time and sent out a window installer with an hour. ( he just happened to be in-our area) happy with reliable service
I got two responses. One was a bit pushy and gave an incredibly low price. Far too low. No site estimate. I went with the more local person who came to look at the site and gave me a far more reasonable bid.
I didn't really bother answering all the bidders. I was contacted within minutes after requesting contractors.
Needed to have hot tub and some furniture hauled away. I had called one company and planned to get two other estimates. Home Advisor sent me the name of the person I'd already considered, but it was nice to have their confirmation of a qualified company. They completed the work for us and we were completely satisfied!
Fair honest hardworking trustworthy showed up everyday removed trees brush weeds and did a nice job grading the place I would recommend ACR for any site work excavations, clearing, septic, foundations. It's all good
This company arrived on time for the installation and worked non stop until the job was done. They were tidy with their work and cleaned up everything before leaving. There was one area that took lots of measurements and they did it perfectly. They had all the equipment necessary to do the work and the three men worked well together.
Answer: We had a similar experience when first trying Home advisor out. They kept taking money out of our account arbitrarily. I finally had to file stop payment forms at my bank. Then they threatened us with extra fees unless we "settled" our account. We have strict DTPA laws (deceptive trade practice act) in our state. I advised we complain to our Attorney General about this. I think home advisor should be banned in our state because of this fraud.
Answer: I didn't, they have been blowing my phone up for 6 month's now and now they act like thier desperate for me to sign with them. I have absolutely no want or will i ever sign with them after i have heard what thier doing to contractors who have a contract with them. I just signed with a family owned reality company and even they told me not to sign and even when i tell home advisor i don't want thier business they ignore my request and still call and now they act like thier a home owner requesting painting but once i get to asking where they live or information all of a sudden I'm being told to do a background check and i sign up for free! But i have to pay a percentage of my leads or size of job something of that nature where i pay them for a no guarantee of work as i see it. I can't trust handing money to a company that's being deceitful in a phone call off the rip! Just be careful i don't hear good thing's about them all over now.
Answer: Fake leads, sends email, text & calls between 20-30/day and charges for each. Even if Contractor doesn't open Or answer any calls! Will rip off contractors about $800/day until they catch it and no refunds! Do Not Use HomeAdvisor!
Answer: I don't know about the house cleaners but, I do not trust the company based on my own recent experience.
Answer: You don't know you have to call home advisor and wait on the phone for an hr until they pick up
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...

