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HomeAdvisor (Powered by Angi) Reviews Summary
The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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I received Bob's call on October 17, and he came right over. I signed a contract that day. Job was completed October 25. I could not be happier with their work.
I contacted home adviser and within a week I had a quote from a professional that we went with because the quote was reasonable and no other quotes for needed.
Great! Was fast and easy to find a good electrician at a good price!
I like being able to use the site to find help but the all the sales pitches, calls and emails I get from Angi after-the-fact are very annoying, to the point where I hesitate to use the service anymore.
Spoke with Angie's list regarding finding someone for attic insulation. Person on the phone had very good telephone etiquette. Was friendly and helpful. I was given information on one company that I included in my search for the job
Looking for fair and competent repair and maintenance companies is always a journey. With so many new residence in the area, a lot of competition for business.
Finding trustworthy, fair and quality work is a challenge. It's good to have a clearing house that sets a standard for the companies they represent.
My problem is with your site! Not your business what worker charged or what customers pay. None of your companies Business. Read a text book on proper business protocols.
Very easy to set up. Responses were very timely.The vendors that called back were all very courteous and offered immediate assistance.
Great experience. Angi assisted me in hiring a professional to fix the leak in my ceiling. Thank you Angi!
The technician was able to quickly let me know what needed to be done to fix my gas dryer and make sure that it was connected properly and under code. He was efficient and through. He completed the work, to me, in a very short amount of time considering what needed to be done. There are a few more things that need to be done and hopefully he will be available to assist!
Eduardo arrived very next day when others wanted week lead time. Kept work area clean and almost fume-free during process. Friendly and professional. Tub looked like new.
After Hurricane Ian blew through our community, I spent 2 weeks trying to locate someone to grind out the stumps of several trees and a 6 foot diameter patch of clumping bamboo that took out our neighbor's fence. I decided to give Angi a try and I received a call within 30 seconds of submitting the request. I had a very positive experience with this service because I found an experienced, licensed and insured business that was able to take care of stump grinding quickly and professionally, allowing me to be able to continue with the repairs to the rest of our home.
I don't like new Angi as much. Have no idea if its "here's cost, we'll pick the pro for you" is good - prices seem high. I've made several inquiries and gotten no responses, even when Angi sent request to 4 or 5 people.
Had a great company in next level tree company. Couldnt have asked for a better job! Quality work and high integrity ownership
Mark the owner came out and gave me a estimate on the work that was going to be done. He said he would beat the lowest bid and he did.
I am glad this service is available. It makes finding help with projects easy.
Responded very quickly and professional. Checked back to make sure we were happy
From the business
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members