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HomeAdvisor (Powered by Angi) Reviews Summary
The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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Initial contact was good.
Trying to submit my review of the company and the job was not user friendly. And contact was convoluted.
I have used home advisor twice. Once to find a pool company to take care of my pool, and the second time for a plumber.
I am completely happy with both companies Home Advisor referred me to.
Very good experience with HA and the contractors who contacted me.
We had our house totally pressure washed in Washington... great job was done.
We had our new winter home in Az re floored. With destruct and install in 2 days
Local contractor contacted me within a few hours... Happy with the service that Veteran Hauling provided!
All who came were professional and gave the free estimates
Gutierrez Enterprise did a fantastic job in just 3 hours.
Very happy. From start to finish it was a great experience.
I received several potential contacts within just a few moments. What would have been for me a monumental, back-breaking project, was 15 minutes' work for someone with the right equipment and knowledge. I couldn't be happier.
It was very good. I obtained a tree trimming service that was excellent.
You were prompt to send me a professional, I like how you check on me to see if I have been contacted!
Plumber came the next day to assess the situation, capped a line until he could get the parts he need to do the job.
Great experience with a young energetic savvy worker!
I always get at least 3 estimates before I decide on one. Have always been happy with the cost and service.
Excellent and quick service within seconds of my online request I got several offers.
Home Advisor has scheduled an appointment for a quote, the company did not show nor did they call to advise of cancellation.
All the other companies contacted me direct and scheduled direct.
They did what they are paid to do. The company they sent was great.
From the business
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members