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The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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Initial contact was good.
Trying to submit my review of the company and the job was not user friendly. And contact was convoluted.
I have used home advisor twice. Once to find a pool company to take care of my pool, and the second time for a plumber.
I am completely happy with both companies Home Advisor referred me to.
Very good experience with HA and the contractors who contacted me.
We had our house totally pressure washed in Washington... great job was done.
We had our new winter home in Az re floored. With destruct and install in 2 days
Local contractor contacted me within a few hours... Happy with the service that Veteran Hauling provided!
All who came were professional and gave the free estimates
Gutierrez Enterprise did a fantastic job in just 3 hours.
I received several potential contacts within just a few moments. What would have been for me a monumental, back-breaking project, was 15 minutes' work for someone with the right equipment and knowledge. I couldn't be happier.
It was very good. I obtained a tree trimming service that was excellent.
You were prompt to send me a professional, I like how you check on me to see if I have been contacted!
Plumber came the next day to assess the situation, capped a line until he could get the parts he need to do the job.
Great experience with a young energetic savvy worker!
I always get at least 3 estimates before I decide on one. Have always been happy with the cost and service.
Excellent and quick service within seconds of my online request I got several offers.
Home Advisor has scheduled an appointment for a quote, the company did not show nor did they call to advise of cancellation.
All the other companies contacted me direct and scheduled direct.
They did what they are paid to do. The company they sent was great.
Answer: We had a similar experience when first trying Home advisor out. They kept taking money out of our account arbitrarily. I finally had to file stop payment forms at my bank. Then they threatened us with extra fees unless we "settled" our account. We have strict DTPA laws (deceptive trade practice act) in our state. I advised we complain to our Attorney General about this. I think home advisor should be banned in our state because of this fraud.
Answer: I didn't, they have been blowing my phone up for 6 month's now and now they act like thier desperate for me to sign with them. I have absolutely no want or will i ever sign with them after i have heard what thier doing to contractors who have a contract with them. I just signed with a family owned reality company and even they told me not to sign and even when i tell home advisor i don't want thier business they ignore my request and still call and now they act like thier a home owner requesting painting but once i get to asking where they live or information all of a sudden I'm being told to do a background check and i sign up for free! But i have to pay a percentage of my leads or size of job something of that nature where i pay them for a no guarantee of work as i see it. I can't trust handing money to a company that's being deceitful in a phone call off the rip! Just be careful i don't hear good thing's about them all over now.
Answer: Fake leads, sends email, text & calls between 20-30/day and charges for each. Even if Contractor doesn't open Or answer any calls! Will rip off contractors about $800/day until they catch it and no refunds! Do Not Use HomeAdvisor!
Answer: I don't know about the house cleaners but, I do not trust the company based on my own recent experience.
Answer: You don't know you have to call home advisor and wait on the phone for an hr until they pick up
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...

