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The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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Easy to use. Quick start to finish for job. Will use again
THIS IS THE 2ND TIME I HAVE USED HOME ADVISOR. THE FIRST TIME WAS WITH '3 GENERATIONS'. THEY RESIDED MY HOME AND REPLACED ALL THE WINDOWS. THEY WERE FANTASTIC! I HAVE REFERED THEM TO A FEW OF MY FRIENDS AND THEY EVEN DID MY SISTERS HOME. I HAD ANOTHER RENTAL PROJECT THAT TURNED OUT TO BE A BIGGER JOB THAN EXPECTED... 'THIS OLD HOUSE', AND THEY WORKED WITH ME ALL ALONG THE WAY. THE CREW IS GREAT AND KEEP THE JOBSITE VERY CLEAN. THEY ACTUALLY HAD THE SAME FORMAN FROM 5 YEARS EARLIER WHEN THEY DID MY HOME. IF YOU NEED NEW SIDING, THIS IS THE COMPANY TO GO WITH. DEFINATELY 5 STARS.
Always have had a great experience with home advisor. The contractors gave always been hard working, experienced and reliable. I use the site often
Excellent. Prompt response and service. Olbin replied within five minutes of me submitting my request. Very impressed.
It was great! I was contacted in less than an hour. Upper level Construction was a great business to work with. Thank you
After calling one after another, referral after referral. I finally got connected to the right guy, Larry of Gold Coast Valuations saved the day!
Steve was very nice and did a very good job. I would definitely recommend him to my friends. Work was completed as said.
They found me a local company to raise my pool decking.
Contacted the pro got estimate and hired them. Homeadvisor got the ball rolling.
Had a roofing issue, got this company from Angies List. Came out immediately, gave me a great estimate, I hired them, they came out the following week and did a great job resolving the issue. I will def have them back for any other roofing issues!
Very professional neat courteous the price was in the ballpark
Web page and review entry are very confusing. Verification as to "not a robot" very hard to interpret. Probem with getting the review form; but phone agent was very helpful
Called within ten minutes of inquiring about hiring a yard service
I needed some large tree limbs removed, that were hanging over my house. Home Advisor made it easy for me to locate a tree service.
Family Tree Service did an excellent job at safely removing large limbs from trees close to my house. They got the job done in a timely manner, chopped up the limbs, and cleaned up all the debris. I am very pleased with their work.
Very easy to use. With their help we found the exact company to do the job for us.
Excellent job. They were amazing amd patient. Made me feel comfortable.
We received several responses to our request, but Jack Young was the first to respond and seemed just perfect for the job that we decided not to even check the other names.
Friendly, prompt, and professional. I entered my contact information and received a reply quickly.
I found HA is a useful source to find the right person to do the house hold projects
Answer: We had a similar experience when first trying Home advisor out. They kept taking money out of our account arbitrarily. I finally had to file stop payment forms at my bank. Then they threatened us with extra fees unless we "settled" our account. We have strict DTPA laws (deceptive trade practice act) in our state. I advised we complain to our Attorney General about this. I think home advisor should be banned in our state because of this fraud.
Answer: I didn't, they have been blowing my phone up for 6 month's now and now they act like thier desperate for me to sign with them. I have absolutely no want or will i ever sign with them after i have heard what thier doing to contractors who have a contract with them. I just signed with a family owned reality company and even they told me not to sign and even when i tell home advisor i don't want thier business they ignore my request and still call and now they act like thier a home owner requesting painting but once i get to asking where they live or information all of a sudden I'm being told to do a background check and i sign up for free! But i have to pay a percentage of my leads or size of job something of that nature where i pay them for a no guarantee of work as i see it. I can't trust handing money to a company that's being deceitful in a phone call off the rip! Just be careful i don't hear good thing's about them all over now.
Answer: Fake leads, sends email, text & calls between 20-30/day and charges for each. Even if Contractor doesn't open Or answer any calls! Will rip off contractors about $800/day until they catch it and no refunds! Do Not Use HomeAdvisor!
Answer: I don't know about the house cleaners but, I do not trust the company based on my own recent experience.
Answer: You don't know you have to call home advisor and wait on the phone for an hr until they pick up
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...

