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HomeAdvisor (Powered by Angi) Reviews Summary
The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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I was looking for tree removal service. I had just about got done with all my estimates when a rep had called me to let me know he found one more he thought I may be interested in. Low and behold this was the one I chose and who gave me the fairest quote with exceptional service.
I'm surprised to fast help me. Thanks the service is necessary for the new homeowners you are very important... thank you
Home Advisor is one of those sites where you click on it and right away it starts asking for more and more info, email, phone number, where do you live, etc, and that can make you hesitate or pull out of the web site. If you follow thru entering the data, you almost immediately start getting emails and phone calls about your project. Bottom line however, I've used the site a number of times for both association projects at our condo and for our own personal project needs and I have to tell you, we've been lined up with some really good professionals.
I needed to have an old garage demolished and a retaining wall added around the existing foundation. Although the project was held up due to obtaining building permits from my town, and the weather, once the project was started, it was finished in a timely manner and looks great!
Needed about 1000 sq. Ft. Of sod laid and many shrubs killed by the hard freeze. Returned my call promptly and got moving on the project quicker than expected. Very satisfied with end result.
Very good. We received two valid quotes, and continuing contact with Home Advisor
Best part (aside from top quality work) was being able to speak directly to Tim. He called within an hour of our contact with HomeAdvisor. My description of the project was enough for him to tell me he could do the job that day, since he would be in the area and it shouldn't take very long. He was even able to arrive earlier than he planned and finished the tasks (4) in about an hour and charged per task, which was significantly lower that two other quotes we had gotten—one online and another at a home supply store. We showed Tim two other projects for which he gave us good estimates and we'll plan on using him again for those.
We are 7 year straight contractor if the year with HA and more than triple are competition's reveiwes... when this happens Homeadvisor will make your company invisible on the organic websites so that the crappy companies can catch up to yours
In a nutshell they are like Google now loving that Communistic approach to destroy a great business all awhile charging the crap out you!
The team was kind, knowledgeable, experienced and professional.
Hired one day, project completed next day. Ed was friendly and professional.
Great link up with a superlative company. Thanks Home Advisor!
I was able to find the best company and they did a great work on property... even my wife was happy
Easy to work with, prompt and courteous. Roof looks amazing.
My experience with HomrAdvisor was simply perfect! I saw their ad with a need for land clearing, got a referral and all is well!
We needed an electrician to upgrade our 100 AMP panel to a 200 AMP panel for our new addition and an outlet to feed our new 5th Wheel. The work was done in one day which was critical to our needs as we could not go for a prolonged power outage at the house.
Got me in touch with the right contractors without any hassles. I was able to message those contractors and read reviews and set up appointments right they the Home Advisor.
Hi Jayna, thank you for your feedback on your experience. We would love to know why this review was 2 stars and not 5 stars. Please give us a call at 877-699-4736 or send your contact info to [email protected] so we can reach out. -HASupport
Excellent and very caring I recommend them in any work they commit to.
Quick, courteous; several suggestions; will use again
From the business
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Kleanforce, Thank you for reaching out and we are sorry for any confusion about your account. This is not how our directory works and we would be happy to clarify some points with you directly. Please give us a call at 877-947-3639 or send your contact info to [email protected] so we can reach out. -HASupport