On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
HomeAdvisor (Powered by Angi) Reviews Summary
The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Contacted immediately! Very nice and accommodated my schedule. Easy to work with
Easy to use quick connection process with a professional
This was so easy typed in licensed Landscaper in my area... Pesto. Up pops company, they called me and job was done!
I was not sure at first but then I read more about this company putting my information out there the next morning I received a call from wedocleanouts.com and took care of me fast the same day
Had windows replaced by a HomeAdvisor recommended contractor. They gave us wonderful service and I was impressed with them.
First they sent an unkowlegeable person, who took four hours to not finish the job and leave - for a fixed price (now reimbursed); next and upon a complaint they recommended Sears, which tirned out an excellent choice!
Easy to use. Enjoyed being able to have a selection of choices.
As I stated, preparation was the key to my attic space project. Last year, I hired HandyPro through HomeAdvisor to repair the back of the home. The front of the home, and the squirrel, and bird nestings had been done years earlier, because I wanted to save up for all parts of the project without use of credit card, or financing.
Got a plumber to replace a valve. They broke a pipe doing it and tried fixing it. The fix didn't hold and flooded my house. The only thing HomeAdvisor is will to do is send a another in 3 day and leave me without water and water damage to my home. Their happiness guaranteed is a lie.
Hi Michael, Thank you for letting us know about your concerns and we are very sorry you've encountered some trouble getting your plumbing issue resolved. Please give us a call at 877-699-4736 or send your contact info to [email protected] so we can reach out. -HASupport
Found Jose Carrero through your site, made contact with him and within minutes he called. Very happy with HA and Jose Carrero.
I hired Green & Things to mulch my courtyard. The job was very professional and the Greens were very courteous. I would recommend this company to anyone who needs their services.
This was a great experience and I would highly recommend giving the application a try. I had multiple matches for my project the same day.
They gave me a number of handymen and I chose from the list.
Within minutes of putting out the call for help I got 4-5 responses in less than 10 minutes I'm really thankful for the help because I really needed someone today and I was able to get that accomplished great work thank you keep it going
Received 3 referrals
All were competitively priced and had good reviews.
Very good service they followed up to make sure I was satisfied and the people they recommended were super great now I will be following them with other project when ready.
Not only was I not helped on the website, I was added to a call list. After two days of calls, I called them to be removed from that list. The operator hung up in my face before I even finished my first sentence. Rude. Unprofessional. Not worth anyone's time.
Hi Eric, Thank you for your feedback. We are sorry if you had any but a positive experience with our customer support team. We would be happy to address your concerns. Please give us a call at 877-699-4736 or send your contact info to [email protected] so we can reach out. -HASupport
3-31-2021 Requested a handyman to come and remove a tv from wall, patch hole and paint, assemble new TV table top stand, assemble top of hutch and install, install TV on new table top stand. These idiots sent a gentleman who was half crippled and couldn't speak well. He couldn't get the TV off the wall and got grease all over the wall. We finally had enough and told him to leave. I called TA and they said they would refund $100 of the $225 charge. Needless to say, that did not go over well with us. I will totally dispute any charge they make to my credit card. Save yourself some time and frustration, DO NOT use these bozos! I had to put 1 star - they don't deserve any...
Hi Sharon, Thank you for your feedback and we are very sorry for any frustration during your project. We would be happy to address your concerns. Please give us a call at 877-699-4736 or send your contact info to [email protected] so we can reach out. -HASupport
From the business
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Klaus-Werner, Thank you for your feedback and we are sorry for any frustration you experienced while finding a contractor to repair your garage door. We are happy to hear you were able to find a quality company. We would be happy to help with the issue and address any other concerns you have. To speak with a rep, please give us a call at 877-699-4736 or send your contact info to [email protected] so we can reach out. -HASupport