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HomeAdvisor (Powered by Angi) Reviews Summary
The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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Good professional. I'm very pleased thank you. After submitting My request I received a phone call right away.
I went on a home Advisor to find a plumber. I received three calls right away and had three quotes by the next day. All three were very professional and I could tell very experienced. Another great experience using Home Adviser
When they arrived they were not prepared to cut the few small branches on my Gingo Trees; they had to come back the next day with the proper cutting saw.
Excellent and I will definitely use this service for all of my residence needs
I was able to get estimates from reliable vendors that were reviewed and checked and I was confident they all supplied quality work.
As a contractor, I can honestly say they are the worst company to get leads from. All the leads were worthless and from window shoppers mostly, some weren't even in my specific lead category and I was still charged for it and they are very expensive compared to competitors. I also was on the phone fighting them for leads that weren't even leads as well which was a big waste of my time. I would stay far away from this company.
I appreciate their calls to ensure my satisfaction.
Happy about fast contact. Contacted very quickly after looking up for pressure washing.
The HomeAdvisor recommended contractor for our kitchen promised much. His time estimate was double, with most days having no one working. The floors were not leveled. We asked them to be redone. They did, and were only slightly improved. My husband had to intervene in several areas. They messed up the grouting on the back splash, even after I questioned his recommendation. HomeAdvisor has NO WAY TO INPUT A REVIEW OF THEIR CONTRACTORS!
Hi Anitra, We regret to hear you had anything but a positive experience with a contractor. You can submit a review for the pro on our website here: https://www.homeadvisor.com/write-a-review/. We would be happy to further address any concerns you have. You can give us a call at 877-699-4736 or please send your contact info to [email protected] so we can reach out. -HASupport
Wayne was very competitive, price wise, and he came in and did the job in record time with quality results.
I would highly recommend SO OHIO for any drywall and painting you would need done.
Only serious inquiry for the job. 100 foot tree and stump removal I've been around for some time
(73 years) and I have been checking prices. They gave a more than fair price.
The above company recently removed two large trees, plus trimmed three others. They did amazing work, left the property clean, and educated me on maintaining the trees. Very appreciative for their work.
Despite the pandemic, we were unable to find one contractor willing for his crew to take COVID-19 tests to show negative results. So for our personal safety, we senior citizens were forced to wait until we were fully vaccinated to have the job done. We chose a contractor who, at least, promised all crew would use PPE.
Hi Linda, Thank you for your feedback and we are sorry for any frustration you experienced while finding a contractor for your project. We are happy to hear you found a pro that was a good fit for your project. If there's any additional assistance we can offer, please give us a call at 877-699-4736 or send your contact info to [email protected] so we can reach out. -HASupport
Very friendly service, high quality work, great value and home advisor did great with recommendations!
Needed my deck stained, and Alan worked with me time wise and cost. Give him a call
I gave them a call for a couple of jobs. I needed my washing machine and driveway repaired. I used their recommendations for both. It was easier and quicker then trying to Google!
Home advisor is a good source, but leaves a lot to be desired. I have been sent additional companies via text that do not show on my account so I was unable to review them and had to Google them to get contact info. I had requested services and received calls over a month later from companies that just received the info regarding my job.
Was enthusiastic, thorough, and went out of his way to help me find someone who would be able to assist me. I was very impressed with his professionalism and efficient use of time.
From the business
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...
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- SmartCustomer has helped over 200M buyers make better purchasing decisions online
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Brian, We appreciate your feedback and apologize for any frustration or inconvenience you've experienced while using our service. Leads unrelated to the tasks you are profiled are one of many situations that are eligible for a credit. We're happy to further address any questions or concerns you have. Please give us a call at 877-947-3639 or send your contact info to [email protected] so we can reach out. -HASupport