Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I entered the information regarding what I was looking for. In less than a minute I had the information regarding Grout Rhino presented to me. Less than one more minute and I had a call from Grout Rhino as well as an email follow up from HomeAdvisor. It was easy and unbelievably fast. I will certainly utilize these services again. Grout Rhino did a beautiful job and our floors look amazing.
They give attention to yr inquiry and make you and your project important
I highly recommend Ground Control for any landscaping project that you may have. They are courteous, knowledgeable, and very competent!
The HomeAdvisor/Angi website provided the contact information for several garage-door installers and repair companies. They also provided customer ratings. The entire experience--checking the HA/Angi website late yesterday, choosing a company based on its ratings, calling the company to make an appointment for today, and having the repair done early today, was superb.
Very happy to have received services requested by their contractor
Available to answer questions when I needed
Definitely plan to use their services in the future
They got me in touch with the right people for the job.
I was pleased with how quick they responded. The service was professional and the referral was professional.
Always find the right person for the job with homeadvisor
It was a good experience had all my questions answered and work was done quickly.
The provided an excellent reference for an asphalt roofer.
Searching was pretty easy and clean, but posting a review was more complicated.
Please make the review process more easily found.
Very positive, a good firm with good recommendations
Fast!
Amazingly fast response and repair. Price was extremely fair and a great surprise.
Friendly, courteous and professional electrician.
Home advisor worked well and I would use it again. This is the second job through Homeadvisor
Got what I was looking for right away with more than one option.
It was easy and fast. A reliable Company contacted me with the right price in a reasonable time to get the job done.
I received good providers but they seemed to buffet me willy nilly. I would have appreciated some way to organize this stuff before it came to me. The thank you comes then the quotes come, but then more thank yous and then more quotes all random shot.
They were quick to send me the names of companies. I chose one had the work done in a professional way quickly!
Answer: We had a similar experience when first trying Home advisor out. They kept taking money out of our account arbitrarily. I finally had to file stop payment forms at my bank. Then they threatened us with extra fees unless we "settled" our account. We have strict DTPA laws (deceptive trade practice act) in our state. I advised we complain to our Attorney General about this. I think home advisor should be banned in our state because of this fraud.
Answer: I didn't, they have been blowing my phone up for 6 month's now and now they act like thier desperate for me to sign with them. I have absolutely no want or will i ever sign with them after i have heard what thier doing to contractors who have a contract with them. I just signed with a family owned reality company and even they told me not to sign and even when i tell home advisor i don't want thier business they ignore my request and still call and now they act like thier a home owner requesting painting but once i get to asking where they live or information all of a sudden I'm being told to do a background check and i sign up for free! But i have to pay a percentage of my leads or size of job something of that nature where i pay them for a no guarantee of work as i see it. I can't trust handing money to a company that's being deceitful in a phone call off the rip! Just be careful i don't hear good thing's about them all over now.
Answer: Fake leads, sends email, text & calls between 20-30/day and charges for each. Even if Contractor doesn't open Or answer any calls! Will rip off contractors about $800/day until they catch it and no refunds! Do Not Use HomeAdvisor!
Answer: I don't know about the house cleaners but, I do not trust the company based on my own recent experience.
Answer: You don't know you have to call home advisor and wait on the phone for an hr until they pick up
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...

