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HomeAdvisor (Powered by Angi) Reviews Summary
The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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Put my info in and came up with 3 businesses. I have used them before and will use them again.
Project experience is good. However once I started to search with you I started to receive a hundred emails. Very irritating. I also started getting calls from people I didn't ask for estimates from. These people were very persistent to come out and do an estimate
The process was quick and easy.
I expected to wait several weeks for this project to happen.
It was finished in about 2 weeks and was well done safely.
I have used Home Advisor a few times and have hired services each time. It takes the guesswork out of finding reputable service providers.
Good experience with both home advisor and contractor. No issues.
From the time I asked for help to completion of job was less than a week. The entire process went smoothly with no problems. I am happy with the job and the contractor.
I was pretty overwhelmed with phone calls. I would prefer fewer companies get my request.
I requested help with a tree removal from my yard at 11 am. Within an hour or 2 I had options of contractors to check out. By 3 pm, there was a contractor on my porch to look at the site and give a quote. By 9:30 pm the tree was removed. You can't ask for more efficient service than that! The original survey of what job I needed done was easy to answer and be matched with qualified contractors.
They were extremely knowledgeable, giving me free advice other aspects of my project, which, being from New York I had no idea existed. They installed a high efficiency water heater and bathtub, replacing 90 year old clogged piping. I am very happy with the job and would recommend them. Besides, the main guy is an ex Marine (like myself). Thats all that needs to be said as far as integrity is concerned
Posting a review was frustrating. I posted it once, then logged in the next day to see it, and it was not there. Posted it again. See if it works.
Excellent job polite clean on time. Would hire them again.
Worst mow job ever. Booked through home advisor, I am not sure where they found this guy. But my yard looks AWEFUL! The guy took 40 minutes to mow, trim and use the leaf blower to clean off our lawn. There are patches where the lawn was not mowed, edging has grass clippings everywhere. It doesn't look like he used a catcher or used the leaf blower as there is grass clippings strewn all over our lawn! I don't know where they found the guy to book the job but unprofessional lawn care. Will never use home advisor or Angie's again, 2nd time i got burned.
Hello, Thank you for your feedback. We're so sorry to hear the work provided did not meet your expectations. We would be happy to look into his. Please give us a call at 877-699-4736 or send your contact info to [email protected] so we can reach out and further assist. -HASupport
Excellent experience - quick connection to someone who could repair my fence and gates
The experience was positive. HomeAdvisor did a good job of communicating and follow-up.
I am totally satisfied with the experience. I was able to hire a contractor who performed amazing work.
From the business
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...
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- SmartCustomer has helped over 200M buyers make better purchasing decisions online
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Sandy, Thank you for your feedback and we are sorry if the calls and emails caught you off guard. When a service request is submitted, your contact info is provided to up to four pros who will attempt to contact and assist you. If you'd like us to close request and unsubscribe you from further contacts, please send your contact info to [email protected] so we can locate your account and do so. -HASupport