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HomeAdvisor (Powered by Angi) Reviews Summary
The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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I prepaid $400 to have Home Advisor pressure wash my house. The contractor never showed up and then called me to reschedule. I have been trying to cancel the contract and iota in a refund but have not been able to get my money back
Had plumbing issues, basement was flooded and a mess. I didn't know where to turn. Was scared to call those big plumbing companies I see advertised on TV because I was on a budget. Tried this site and someone local reached right out to schedule me an appointment for a estimate. The estimate was in my budget so the work got done.
They homeadvisor app worked very well and I was provided qualified service providers and their rating information easily
Fast, courteous, inexpensive, comfortable, down home the best I've ever had
Excellent company. It's hard enough to know who to hire with cost, safety and having strangers at your home. Home advisors take the guess work out of stressful situations!
I have used this service many times and have never had a bad experience. Professionals are generally courteous, give estimates and show up on time, do the work with quality and cleanliness.
Home Advisors gave me plenty of options for my project. Was simple and easy. Very helpful for what I was needing.
The experience was very good. I was contacted by contractors in less than an hour after the job description. Everything went very well from there. I will use HomeAdviser in the future with confidence.
I was given a quick response and credible resources which ended in hiring a junk removal company that was quick and efficient!
Very professional referred me to a great cleaning service
Our wall was leaning because the people who did it wasn't doing it right they didn't put advantage pipe in it.
Price was reasonable. I was kept informed throughout the process. Installation was excellent.
I was really doubtful when I filled out the form requesting service. A previous experience with a home improvement referral service sent me vendors from 150 miles away and for the wrong service. I was shocked when I got two calls immediately from local vendors who could do the job right away. Guys from The Wiz Home Services were great and will now be my fixit go-to call.
Roof tech was very professional, nice and understandable with me and the insurance adjustor. Took extra pictures inside and outside the house. It took two days to complete this job.
Was a quick an easy process. They found someone in the area that provided fast an excellent service.
From the business
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members