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HomeAdvisor (Powered by Angi) Reviews Summary
The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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The company I had do my project I found on Home Advisor, it showed me that the companies Home Advisor suggests are reputable, and reliable. I will check on Home Advisors again for any future projects. If I had any questions, they were answered. Thanks Home Advisor
We had a large area on our lot which need to be cleared and landscaped. Home Advisor put us in contact with a company, who did the work and made our home site a pleasure to look at now.
I was in need of gutter repair and a painter. Had disappointing results on my own
Very good! I wasn't able to find a contractor in my city but Lilac Awning has a wide service area.
Used Home advisor to locate a concrete contractor in our area. We were new to this area and Home Advisor provided the names of a trusted business in our area with reviews to back up their recommendations.
Septic tank was pumped and line cleared efficiently and my day was much brighter.
Got 5 names, 2 bidders, took the first bid as it was so good after checking references.
Great place to start a search for home projects and get a sense for costs.
Had to call them on the phone to get communication straightened out. They kept sending me several emails a day sometime saying that they needed to reschedule my pro, sometimes saying that everything was set. Very confusing. Then, when it turned out they never did have a pro arrange for me for this job, I told them I wanted to cancel and get my money back. However, they kept insisting that they now had a pro for me and everything was fine. But everything wasn't fine because they weren't scheduling at a time when I could be there. To make a long story short, I was on the phone with them for nearly 30 minutes and I'm still watching my credit card charges, as I'm still not sure whether they agreed to credit me or not.
The job took a little longer than expected but the result was very good.
Have found and contracted with two vendors. Leafy Landscaping and Mr. Soft Wash who were both excellent in service and price.
When they started they made sure everything was good
Having Home Advisor available to find a reputable roofing contractor is so helpful. Finding someone that you can trust is a real plus.
Im glad that I did it, but I am exhausted and it was a lot of work on my part, do it before moving in! I had to remove all window treatments and furniture and dust walls and fixtures and windows. I paid a handyman extra to remove all the base molding and help me with painting afterwards. Also the yard was a mess afterwards. It looked like a construction zone.
After much searching for a painting company we had luck with home advisor finally
I'm a landlord and I have to sometimes have random things fixed up by different properties. It's nice to be able to call one member to have someone help you find the right kind of company for the right job. Not only do they help you find the right company but they gave you several options, and a follow up with you to make sure that that company got the job done right and if you need something else. It was really nice when they called me back because then I was able to ask him about something else I needed to have done and I was able to get that project started right away
I was able to select a contractor with credentials and that put my mind at ease. Not paying a price for the service is a big plus. The one complaint I had was receiving emails that had my texts with the contractor fully displayed which I considered an intrusion on privacy.
From the business
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members