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HomeAdvisor (Powered by Angi) Reviews Summary
The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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Within an hour of my phone call my job was complete. Best service ever!
Home Advisers provided several companies to give me quotes and it was immediately after I contacted them. They followed up with me to see if I needed more quotes. It was a great help to me and I was able to find the right company to complete my job in a very timely manner.
Excellent, gave me a name of a place to get help in getting a new furnace
This contractor gave a reasonable estimate to repair several sections of rusted wrought iron fence. Total professional from start to finish. Honest and dependable. High quality work and excellent welding. I was well pleased with the completed project. I highly recommend this company and would definitely hire again.
Quick response from Home Advisor and a list of potential contractors. They followed up to make sure we were contacted and determine if we used their referrals.
Found a good painter who worked efficiently and effectively. Mark and his guy were polite and courteous.
Easy to request, quick reply with local businesses
Went online for a plumber. Hector was first to call. Hector was great! Showed up same day and was very efficient, knowlegeable, and polite. Price charged was competitive and quality of work was outstanding. Will use him again without question. Redondo Beach, CA
My kitchen lights went out. I needed an electrician or handyman. I went to Home Advisor and entered my information. Within 5 minutes I had a call and I set up an appointment. The electrician from Trubond Electric who responded was friendly and completely resolved the problem. I usually rely on Home Advisor to find a capable and qualified professional when I have a home repair problem.
Helped me hire people that already people know does a good job.
Great work great price very professional. This company is a great choice. Made sure i was completely satisfied with the work.
Home Advisor sent out unlicensed electrical contractor and one without liability insurance. Home Advisor did this twice sending a second unlicensed contractor and Home Advisor attempted to charge for services not rendered.
I do not recommend company because they are supposed to send qualified, licensed professionals.
As soon as I listed my request regarding my repairs. I was contact within 24hrs with reputable vendors.
I had not hired anyone to do windows before. Did not know how to find someone & what it should cost
So far, in both instances I consulted home Advisor to locate home repair specialists, it has worked out very well. In both instances, the contractor's we hired met & even exceeded our expectations with regard to price, professionalism & precision in executing each project. Home Advisor definitely saved us money, time & stress over finding quality contractors we might not otherwise have found.
It turned out to be very helpful and they did a very good job, and I will hire them again.
Home Advisor is unwilling to apply any pressure on contractors who are not delivering on their contract without the huge pain and inconvenience of hiring an outside mediator.
From the business
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members