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The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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I'm sure they got the number from the search I was doing for pressure cleaning my house. They called me and sense I had used them before I was glad to use them again. The people they use are good workers.
The two employees I spoke with at HomeAdvisor were very helpful and directed me to a great contractor.
On AC info was excellent.
On foundation couldnt find anyone that would do any work unless there was a foundation problem and all we needed was some fill in and painting as we resided our home.
This company is knowledgeable and reliable. They replaced a few pieces of missing siding on the side of my house. I'd hire them again.
I'm disabled unable to do housework. We needed help thank you your help!
I received 3 contacts from home advisor that indicated that they were interested in giving me a quote. I left messages with all 3 and only one followed up (IKC lawn maintenance).
Very Pleasant! They were very efficient and friendly! Enjoyed the experience!
I chose a local dealer who called me first. They sent a representative out to estimate the cost. When they got the window in we set a date for replacement. The worker was prompt and finished replacing the old window in about 2 hours, I was on the computer and paid no attention to how long it took.
This was the first time we were hiring some company to power / soft wash our house, barn, and deck. Home Advisor gave us the suggestion of the company that we used... and were very pleased with the end result.
Greenstone made this project very easy for me.
Great communication. Got on the job very quickly and finished
Very quickly as well.
I could not have been more pleased with their work.
I would use HomeAdvisor again for work on my home.
Having a place to start to either get some advice on prices or help on an home project that you are trying to do is worth more than I can say.
The pros popped up I called got estimates both company's came by the next day easy and fast I had my job done within day of calling
I really appreciate the help from home advisor. I am older and did not know who to call I moved to Robertson County About 3 years ago, now I will have these guys when ever I need work done. THANK YOU
Customer service was great! I will definitely be in touch with this company again to use their services!
Pay close attention to this company, they took me $ 300 from registration and then m, took from my account $ 1500 after a week when they didn't provide as many clients as the money they took me.
Answer: We had a similar experience when first trying Home advisor out. They kept taking money out of our account arbitrarily. I finally had to file stop payment forms at my bank. Then they threatened us with extra fees unless we "settled" our account. We have strict DTPA laws (deceptive trade practice act) in our state. I advised we complain to our Attorney General about this. I think home advisor should be banned in our state because of this fraud.
Answer: I didn't, they have been blowing my phone up for 6 month's now and now they act like thier desperate for me to sign with them. I have absolutely no want or will i ever sign with them after i have heard what thier doing to contractors who have a contract with them. I just signed with a family owned reality company and even they told me not to sign and even when i tell home advisor i don't want thier business they ignore my request and still call and now they act like thier a home owner requesting painting but once i get to asking where they live or information all of a sudden I'm being told to do a background check and i sign up for free! But i have to pay a percentage of my leads or size of job something of that nature where i pay them for a no guarantee of work as i see it. I can't trust handing money to a company that's being deceitful in a phone call off the rip! Just be careful i don't hear good thing's about them all over now.
Answer: Fake leads, sends email, text & calls between 20-30/day and charges for each. Even if Contractor doesn't open Or answer any calls! Will rip off contractors about $800/day until they catch it and no refunds! Do Not Use HomeAdvisor!
Answer: I don't know about the house cleaners but, I do not trust the company based on my own recent experience.
Answer: You don't know you have to call home advisor and wait on the phone for an hr until they pick up
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...

