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HomeAdvisor (Powered by Angi) Reviews Summary
The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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Needed two garage doors repaired. Came out first day and problem was fixed
Came on time and were reliable for the work done. Follow up prior to the job was well done.
One out of three contacted me, disappointing, but the company I did use was one of those.
If you enter your phone number you will get texts and if its a house phone, builders won't actually contact you. If you call in you can avoid this. HomeAdvisor assumes all phones are cell phones.
My yard was a mess. Overgrown, piles of leaves, trash and branches. They did incredible work. Above and beyond.
I hired a contractor Cms home services to remove a stump all they did was grind it off to the ground I had to get someone else to remove it they installed a brick side wall uneven bricks were upside down they insulated my attic very poorly he said their was a duct of in the attic that was bull exploitive when I called home advisor they said they had a presses I could go thru that was a joke because if the contractor removes his business from the site there nothing they can do this was a joke home advisor is a joke your better off screening contractors yourself I have photo s of the mess they left their tools were a joke chained saw with a dull blade had nothing to cut brick within hade to give them a chop saw to finish the job I wouldn't give them a rating but that's they only way to send this after they left home advisor I can see their bac( on
Was looking for someone who could trim our out of control apple tree they found the right company and in no time it was done! You were great Thanks
We went to several reference companies but found the best contractor through HomeAdvisor.
Awesome. I can't say enough about Don and his crew. The guys work tirelessly and late hours to make sure the job gets done.
I was told that the payment would not come out of my account until after the job was completed. I checked my account and I was charged right away. I questioned customer service and the guy yelled at me and told me not to interrupt him then hung up! Incredibly unprofessional. I will not use this service again.
Sando was truly amazing! Fast and Efficient Work. Highly recommend. I highly recommend him. Great to do business with
Home Advisor took my information and speedily provided it to the specific type of Contractor I needed. By the time I completed filling in my information and a Contractor calling me it was 5 minutes. Now that is service!
Good place to offer people a place to offer their opinions about the work of various contractors.
Get information instantly… good quality companies. I have used home advisory twice and will do it again!
I liked working with Leo Stanley of LTS. That experience was very good.
I miss Angie's where I could read reviews and costs before a business could call me.
DeLeon Landscaping was fantastic! I had tall palms trimmed, much weed pulling and bushes trimmed and mulch applied! Excellent work! The review was easy!
I am left with an unfinished project. The person is Randy Petschelt and his company name is "Shark Services". I have not seen or heard from him since May 29,2021. I have tried calling him and the phone is no longer accepting incoming call. Texting does not get a response. HELP.
I booked a handyman from Home Advisor and received a confirmation (#*******) but he never showed up. Customer Service gave me a number that didn't answer and wanted to CHARGE me for canceling my no show! Will never consider them again.
From the business
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members