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HomeAdvisor (Powered by Angi) Reviews Summary
The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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This was first time I have used Home Advisor - to which I was channeled thru NEXT DOOR app. I'd do it again because it saved me from doing the searching and contacting.
And the company was reliable and efficient. 100% satisfied.
Home Advisor is now into scaming people! I clicked on what looked like and said it was a local College Pro painter. Itt asked for my information and what I wanted done, so I filled it out. Then all of a sudden I was getting phone calls and email from companies I never contacted! Home Advisor made themselves look like another company, took my information, and shared it with a bunch of other companies without my permission! What a scam and another way to steal peoples info! Don't use Home Advisor or Angie's List. I guess I will keep to Nextdoor Neighbor and local Menards for local contractors!
Easy easy. I contacted site Wednesday night. Advantage called me right back. She came out Thursday to consult and Friday did the planting. I expected to wait a couple of months
Easy, convenient, trusted. Was concerned when Angie's List changed to Angi. Afraid the changed, merge, sale or whatever occurred on the business end would change the trustworthiness but that doesn't appear to be the case. I was very happy with the service received.
I called what I thought was a local contractor I found online only to find that it was a dummy site to put my through to HomeAdvisor. I explained that I was looking to have tiles replaced in my shower floor. The first person I spoke to transferred me to another person and I had to go over everything again. That person clearly didn't listen to the fact that all I was looking for was tile work. Now I'm getting nonstop calls for shower inserts, walking baths,, and everything except for what I actually need. Very irritating. Just skip using a third party like Home Advisor and find someone local on your own.
I received several companies with Home Advisor and initially went with a highly rated company in Winter Haven. They came out, gave me an estimate, I signed a work order. They never returned. I called three times and they never returned my call. So I chose Gutter Logic out of Tampa. Actually received a call back and they completed the job within two weeks.
We were having trouble finding a roofer, so I went on HomeAdvisor and found M&J Roofing. They were quick to reach out and had the job completed within a week.
The companies recommended all responded to my calls and were honest about how quickly they could start my project. I was very happy with the company I chose for the job.
I've never really used to advisor because I found that their information to general. They offer a fixed price service for hourly rates with a minimum of two hours but by choosing that you have absolutely no idea what service you're actually getting in detail and yet they want you to pay upfront. So I found that very confusing. I was immediately contacted by one of the suppliers who ended up using however I receive no other contact from any other supplier Which I found very limited in terms of having choices. I had to go out of another comparative suppliers on my own.
We received estimates promptly with excellent companies. It's a great way to get estimates for projects with high quality service. Would definitely use again.
Was going to forfeit my computer repair job when HomeAdvisor sent Nick's Quick Fix my way. Nick went right to work diagnosing the problem, explained various options, and let me choose what I felt worked best for me. It was a win-win and I appreciate his knowledge and expertise.
Home advisor found a great contractor and then checked up with a real person on the phone to be sure I was happy.
We searched out a contractor to install a rooftop antenna (we don't want cable TV). We found someone who did an excellent job.
My experience was very pleasing. I really like how they took the time to explain to me how the new garage door opener works and explain to me the warranty I have with the garage door opener and finally they cleaned up after themselves which is always a big plus
The site gave us a few companies to contact for our project along with reviews. Very easy.
From the business
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members