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The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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I am very pleased with recommendations provided by Home Advisor.
Submitted what I needed to have done and they came back with license recommended contractors
I contacted Home Advisor/Angi for help with a roof leak. The first worker that showed up was a carpenter
With no ladder who was told he could fix a leak from my flue by going into my attic. This was not what I requested. After numerous phone calls emails and texts they set me up for the roof leak on Sunday Sept 5th at 9am. He showed up with a small ladder on top of his car, that would no way reach a 3 story home roof. I again called Home Advisor/ Angi and asked where was the roofer, for this man was a Handyman.
I cannot express my disappointment in this company and would not recommend them at all. There was so much waste of peoples time and inappropriate orders sent to workers from this company I originally was excited to have reputable response for work needed, and am now totally discouraged and would not
Recommend them for anything
I have used HomeAdvisor's before and always had great success with the companies that they suggested
Outstanding service and outcome cleaning all debris and stain from the gutters, downspouts snd even soffets.
I had a very positive experience! They found me a great person to mow my lawn!
Kimbrell services called and came out to review job right away. We hired and he was here ontime and worked diligently to install and get both garage door openers up and working. He was very polite and clean. I would recommend them.
Did a great job, worked very hard. We were well pleased with her work. I would recommend her to anyone.
Griffin did an excellent job in a timely manner.
My floors don't squeak anymore.
The nail holes aren't visible at all.
Job well done.
Great, did a great job thanks Joe and Chris! Would contact them in the future if needed. No longer have to worry that my fence will fall over, its good as new! Would not consider using any other company.
Easy to use and find quality contractors. It's the best way to locate licensed, insured and bonded companies. You know they have been verified by Angi. Getting multiple quotes for projects makes it easy to decide which company you want to do the work. I will use Angi again.
Less than 5 minutes after my request, the person contacted me and set up an appointment the same day to provide a quote.
I got a response the same day. The website was easy to operate
I've hired 4 contractors through Angi. 2 landscapers never showed, 1 landscaper showed but did a unsatisfactory job and I have notified Angi 3 times on how do we resolve and no one has contacted me! The tree service I hired did a wonderful job at a fair price.
I got a new roof installed, and Home Advisor got me through the process. I found a professional easily and didn't have to deal with the professional sales people who sell overpriced projects. I got to talk directly with the contractor with no middlemen. It saved me money and time.
Excellent, we had two companies respond. Due to our back yard being inaccessible to large equipment we selected Johnathan since his process involves climbing the trees, cutting the sections or limbs and carefully lowering them to his employees who cut up and remove the debris.
Answer: We had a similar experience when first trying Home advisor out. They kept taking money out of our account arbitrarily. I finally had to file stop payment forms at my bank. Then they threatened us with extra fees unless we "settled" our account. We have strict DTPA laws (deceptive trade practice act) in our state. I advised we complain to our Attorney General about this. I think home advisor should be banned in our state because of this fraud.
Answer: I didn't, they have been blowing my phone up for 6 month's now and now they act like thier desperate for me to sign with them. I have absolutely no want or will i ever sign with them after i have heard what thier doing to contractors who have a contract with them. I just signed with a family owned reality company and even they told me not to sign and even when i tell home advisor i don't want thier business they ignore my request and still call and now they act like thier a home owner requesting painting but once i get to asking where they live or information all of a sudden I'm being told to do a background check and i sign up for free! But i have to pay a percentage of my leads or size of job something of that nature where i pay them for a no guarantee of work as i see it. I can't trust handing money to a company that's being deceitful in a phone call off the rip! Just be careful i don't hear good thing's about them all over now.
Answer: Fake leads, sends email, text & calls between 20-30/day and charges for each. Even if Contractor doesn't open Or answer any calls! Will rip off contractors about $800/day until they catch it and no refunds! Do Not Use HomeAdvisor!
Answer: I don't know about the house cleaners but, I do not trust the company based on my own recent experience.
Answer: You don't know you have to call home advisor and wait on the phone for an hr until they pick up
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...

