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The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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Job was estimated and completed in just a few days.
Was a good and very cost effective order by using there company listing
This is the best one-stop shop for all my contracting needs. I love it. I use it. I will always use it.
Called me within a couple days of my request and gave me a company I was very pleased with.
Excellent respond and follow up. Very helpful they found the right experience company with reasonable price. If I have any ac project in the future I call them first.
Very easy to get in touch with a qualified professional who can do the job.
Great. All needs met. No issues. Would recommend to anyone I know
We got a great roofer and electrician." Affordable Roofing "came within a week of meeting with him. They did a great job." Lighthouse Electric "are very good electricians and we are happy with the work, we will hire them again.
Advise responded within a few minutes and I called the professional the same day. Awesome.
They made appointments for me without consulting MY schedule; the property I am getting work done on is over an hour away from my home. I had no way of contacting the vendor they scheduled with to cancel. On another instance I requested a quote from a vendor and they posted it on the Angi portal. I was not notified that I had a quote waiting so I thought the vendor had not responded. This cost the vendor the job as I went with someone else.
Needed testing for asbestos and lead. Was able to select several companies and obtain quotes. I like the ability to view company ratings before making my choice.
Easy to find good people on there love to check out this site so I can get good people
I have been calling on Home Advisor for several years and they are always able to find us a company that can service our needs. Great source for reputable companies.
David and Christopher were wonderful to work with! My project was quite fluid, as the deck needed a lot of repairs, both major and intricate. Christopher found the perfect solutions for each issue. David was great in managing the whole process, and really worked with me. I'll use them again, and HIGHLY recommend them!
Professional job! The owner stayed in contact and arrived and spent time on the job to ensure quality control.
My sink was stopped up and I had a cart that I needed to downsize. One day the plumber came right way. The next the welder fixed my cart to an appropriate size.
They gave me quality choices for my project. But I wish they would stop sending me emails about other possible projects that I have not asked them to send me.
This like the first time that I have ever done this.
Answer: We had a similar experience when first trying Home advisor out. They kept taking money out of our account arbitrarily. I finally had to file stop payment forms at my bank. Then they threatened us with extra fees unless we "settled" our account. We have strict DTPA laws (deceptive trade practice act) in our state. I advised we complain to our Attorney General about this. I think home advisor should be banned in our state because of this fraud.
Answer: I didn't, they have been blowing my phone up for 6 month's now and now they act like thier desperate for me to sign with them. I have absolutely no want or will i ever sign with them after i have heard what thier doing to contractors who have a contract with them. I just signed with a family owned reality company and even they told me not to sign and even when i tell home advisor i don't want thier business they ignore my request and still call and now they act like thier a home owner requesting painting but once i get to asking where they live or information all of a sudden I'm being told to do a background check and i sign up for free! But i have to pay a percentage of my leads or size of job something of that nature where i pay them for a no guarantee of work as i see it. I can't trust handing money to a company that's being deceitful in a phone call off the rip! Just be careful i don't hear good thing's about them all over now.
Answer: Fake leads, sends email, text & calls between 20-30/day and charges for each. Even if Contractor doesn't open Or answer any calls! Will rip off contractors about $800/day until they catch it and no refunds! Do Not Use HomeAdvisor!
Answer: I don't know about the house cleaners but, I do not trust the company based on my own recent experience.
Answer: You don't know you have to call home advisor and wait on the phone for an hr until they pick up
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...

