HomeAdvisor (Powered by Angi)

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HomeAdvisor (Powered by Angi)

3.0

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HomeAdvisor (Powered by Angi) Reviews Summary

The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.

This summary is generated by AI, based on text from customer reviews

service
618
value
541
shipping
130
returns
170
quality
491
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Tennessee
1 review
0 helpful votes
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Job was estimated and completed in just a few days.

Date of experience: September 8, 2021
New York
1 review
0 helpful votes
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Keep up the good work
September 8, 2021

Was a good and very cost effective order by using there company listing

Date of experience: September 8, 2021
Texas
2 reviews
1 helpful vote
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I love using Home Advisor
September 8, 2021

This is the best one-stop shop for all my contracting needs. I love it. I use it. I will always use it.

Date of experience: September 8, 2021
Indiana
1 review
0 helpful votes
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Tree Trimming Reccommendation
September 8, 2021

Called me within a couple days of my request and gave me a company I was very pleased with.

Date of experience: September 8, 2021
Tennessee
1 review
0 helpful votes
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Carpet cleaning
September 8, 2021

Excellent. George was very professional and did a great job

Date of experience: September 8, 2021
Arizona
1 review
0 helpful votes
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It is great service
September 8, 2021

Excellent respond and follow up. Very helpful they found the right experience company with reasonable price. If I have any ac project in the future I call them first.

Date of experience: September 8, 2021
North Carolina
1 review
0 helpful votes
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I Like It!
September 8, 2021

Very easy to get in touch with a qualified professional who can do the job.

Date of experience: September 8, 2021
Maryland
1 review
0 helpful votes
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Electrical
September 8, 2021

Great. All needs met. No issues. Would recommend to anyone I know

Date of experience: September 8, 2021
Missouri
1 review
0 helpful votes
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Gutters
September 8, 2021

Great job good service cleaned up afterwards on time and timely done

Date of experience: September 8, 2021
California
1 review
0 helpful votes
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Very nice and friendly and helpful
September 8, 2021

We got a great roofer and electrician." Affordable Roofing "came within a week of meeting with him. They did a great job." Lighthouse Electric "are very good electricians and we are happy with the work, we will hire them again.

Date of experience: September 7, 2021
California
1 review
0 helpful votes
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Promot reply
September 8, 2021

Advise responded within a few minutes and I called the professional the same day. Awesome.

Date of experience: September 7, 2021
Florida
2 reviews
0 helpful votes
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Flaws in Communication
October 8, 2021

They made appointments for me without consulting MY schedule; the property I am getting work done on is over an hour away from my home. I had no way of contacting the vendor they scheduled with to cancel. On another instance I requested a quote from a vendor and they posted it on the Angi portal. I was not notified that I had a quote waiting so I thought the vendor had not responded. This cost the vendor the job as I went with someone else.

Date of experience: September 7, 2021
California
1 review
0 helpful votes
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Kitchen remodel
September 8, 2021

Needed testing for asbestos and lead. Was able to select several companies and obtain quotes. I like the ability to view company ratings before making my choice.

Date of experience: September 7, 2021
Kentucky
1 review
0 helpful votes
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Great people
September 8, 2021

Easy to find good people on there love to check out this site so I can get good people

Date of experience: September 7, 2021
Texas
1 review
0 helpful votes
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Always there when needed.
September 7, 2021

I have been calling on Home Advisor for several years and they are always able to find us a company that can service our needs. Great source for reputable companies.

Date of experience: September 7, 2021
Texas
1 review
0 helpful votes
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Fabulous Work!
September 7, 2021

David and Christopher were wonderful to work with! My project was quite fluid, as the deck needed a lot of repairs, both major and intricate. Christopher found the perfect solutions for each issue. David was great in managing the whole process, and really worked with me. I'll use them again, and HIGHLY recommend them!

Date of experience: September 7, 2021
New Jersey
1 review
0 helpful votes
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Watts Good Electreical install
September 6, 2021

Professional job! The owner stayed in contact and arrived and spent time on the job to ensure quality control.

Date of experience: September 6, 2021
Georgia
2 reviews
0 helpful votes
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Plumbing and Welding
September 6, 2021

My sink was stopped up and I had a cart that I needed to downsize. One day the plumber came right way. The next the welder fixed my cart to an appropriate size.

Date of experience: September 6, 2021
South Carolina
1 review
0 helpful votes
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Heat pump replacement
September 6, 2021

They gave me quality choices for my project. But I wish they would stop sending me emails about other possible projects that I have not asked them to send me.

Date of experience: September 6, 2021
North Carolina
1 review
0 helpful votes
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First time
September 6, 2021

This like the first time that I have ever done this.

Date of experience: September 5, 2021

From the business

HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...


homeadvisor.com
Founded in 1999
Golden, Colorado, United States
+360
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