HomeAdvisor (Powered by Angi)

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of HomeAdvisor (Powered by Angi)

HomeAdvisor (Powered by Angi)

2.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate HomeAdvisor (Powered by Angi)?
grey stargrey stargrey stargrey stargrey star

HomeAdvisor (Powered by Angi) Reviews Summary

The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.

This summary is generated by AI, based on text from customer reviews

service
619
value
542
shipping
130
returns
171
quality
492
This company does not typically respond to reviews

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
Follow Teresa X.
Unfollow Teresa X.
Share Review
Report Review

Flooring Pro
October 2, 2021

Renee (Top to Bottom) was simply amazing! From our first phone conversation I knew he was special. He didn't oversell or talk over me. He listened. He continued to listen to all of my concerns throughout the whole project. He went above and beyond every step of the way. Finding solutions to all challenges that came with the project and there were several. He rolled with each one and offered his expert opinion with other alternatives and let me decide. He had an amazing positive attitude and work ethic. It is so hard to find this caliber of craftsmanship and attention to detail in the workforce these days. He is a jewel! He never tried to take shortcuts. He doesn't overcharge or take advantage in any way. In fact, I now that he got extra supplies that he could have and should have charged me for and didn't. I can't possibly add as many positive adjectives as I feel for Renee and the job he completed for us. I am so thankful and appreciative of him. I strongly recommend! Job completed: vinyl laminate flooring in an old home with uneven, damaged floors. When finished the floor was seamless throughout the house with no transitions needed between rooms. I couldn't be happier.

Date of experience: October 1, 2021
District of Columbia
1 review
0 helpful votes
Follow Henry H.
Unfollow Henry H.
Share Review
Report Review

Garage door problems
October 1, 2021

Provided me with several contractors who contacted me promptly to discuss my project.

Date of experience: October 1, 2021
Texas
1 review
0 helpful votes
Follow Sheila A.
Unfollow Sheila A.
Share Review
Report Review

Lawn Sprinkler System Install
October 1, 2021

Workmen we're good and professional. Followed up and answered questions when asked.

Date of experience: October 1, 2021
New York
1 review
0 helpful votes
Follow Sharen H.
Unfollow Sharen H.
Share Review
Report Review

Drywall installation
October 1, 2021

I had a very pleasant experience with the contractor. I am grateful for this service and will use it again in the future.

Date of experience: October 1, 2021
Colorado
1 review
0 helpful votes
Follow Julie G.
Unfollow Julie G.
Share Review
Report Review

New to Home Advisor
October 1, 2021

I thought I was reaching out to a private business directly, but it turned out just fine using this service. Now that I know what it is, I will use it again.

Date of experience: October 1, 2021
Alabama
3 reviews
0 helpful votes
Follow William D.
Unfollow William D.
Share Review
Report Review

Great company
October 1, 2021

Great place for the price and quality I received. I will recommend them to anyone wanting good prices and quality work.

Date of experience: October 1, 2021
Colorado
1 review
0 helpful votes
Follow Doug W.
Unfollow Doug W.
Share Review
Report Review

Dave Graham is the owner of. Sungram specialties and the did some landscaping and sprinkler work for our mulch beds in our backyard. Dave selected plants that would be easier to take care of and look nice. He laid out a good looking pattern. He also got 2 trees for our backyard a firewood maple and Ginko Biloba tree. The crew did the Job in 1 day.

He stays very busy so a couple times we expected him he didn't make it. He always called and communicated or would answer his personal cell phone to talk with us. We have been very happy this far and he is planning on witerizing our Sprinkler System in a couple weeks.

Thanks for doing a great job and we know if there is a problem Dave will stand behind his work. The total was a about $3,300 for trees about 39-40 plants and making sure all sprinkler systems were working.
We would use Dave and his crew again.

Date of experience: September 30, 2021
New Jersey
1 review
0 helpful votes
Follow Debbie X.
Unfollow Debbie X.
Share Review
Report Review

Power washing and sealing pavers
September 30, 2021

Excellent service, highly recommend. Great job. I will use your services again

Date of experience: September 30, 2021
New Jersey
1 review
0 helpful votes
Follow Edward X.
Unfollow Edward X.
Share Review
Report Review

Satisfied
September 30, 2021

Great job I would recommend this company to anyone

Date of experience: September 30, 2021
Texas
1 review
0 helpful votes
Follow HANS J B.
Unfollow HANS J B.
Share Review
Report Review

Home advisor
September 30, 2021

Did not use it, read good reviews about it, will contact them for any future project

Date of experience: September 29, 2021
Washington
1 review
0 helpful votes
Follow Angela N.
Unfollow Angela N.
Share Review
Report Review

Floor Refinished
September 30, 2021

Everything went will. The staff were friendly and experienced and it showed in the end result.

Date of experience: September 29, 2021
Texas
1 review
0 helpful votes
Follow Juan N.
Unfollow Juan N.
Share Review
Report Review

Roof Water Leak
September 29, 2021

I requested the repair service and I got a quick response. On the same day an estimator came to my home to inquire about my problem. It took some time to locate the problem but the roof tech located it and provided a repair estimate. I agreed with the repair cost and this morning the roof repairs were accomplished. The repairman provided me pictures of before and after repairs were accomplished. I am very satisfied with a job well done and more satisfied when it rains without a roof water leak. Special thanks to Thomas Gonzales!

Date of experience: September 29, 2021
Maryland
2 reviews
0 helpful votes
Follow Deborah X.
Unfollow Deborah X.
Share Review
Report Review

Roofing
September 29, 2021

Great roofing company and workers were wonderful. They were very efficient and pleasant.

Date of experience: September 29, 2021
New York
2 reviews
2 helpful votes
Follow Carl F.
Unfollow Carl F.
Share Review
Report Review

Roof replacement
September 29, 2021

I had a positive experience with home advisor there were lots of contractor to consider and reading all the comments was also very helpful.

Date of experience: September 29, 2021
Tennessee
1 review
0 helpful votes
Follow Michael M.
Unfollow Michael M.
Share Review
Report Review

They protect there contractors
October 29, 2021

Have hand nothing but bad experience with this company. I used one of there vented contractor for concrete work and it was horrible. And only help was to use their arbitration. This contractor is still on here so be careful. I'm sure there are other start up contractors. I would not recommend Angie or home advisor. Home advisor as they only seem to care if they get there money even if you get screwed. Just do your homework on any contractor, as any one can put pictures on a site and say that a company can do anything. Thanks to southern Hills Concrete LLC for screwing me.

Date of experience: September 28, 2021
California
1 review
0 helpful votes
Follow David W.
Unfollow David W.
Share Review
Report Review

Got the job done for me.
October 29, 2021

Grateful for lead from Angi but not totally satisfied with the interface. Five project contacts requested but only one ever responded. I was fortunate because the company was great but the bid process left me cold without options. Subsequently got Angi emails after the fact soliciting a flat rate repair process but no additional program information was offered as to total costs or info on repair source, and subsequent confusion why Angi was competing with companies on the list. Tried to click on Angi website help link but it was no longer in service. Got my project done but feel it was by luck and left me with low confidence in the Angi process.

Date of experience: September 28, 2021
Ohio
1 review
0 helpful votes
Follow Rhonda Q.
Unfollow Rhonda Q.
Share Review
Report Review

It was okay
October 28, 2021

They really didn't do much. I put in my request I got two responses. One great one not great at all. There was no follow-up from Home Advisor - No personal interaction. Not impressed

Date of experience: September 28, 2021
Florida
1 review
0 helpful votes
Follow Barney H.
Unfollow Barney H.
Share Review
Report Review

This time I was looking for guttering. My job wasn't real big and I had trouble finding someone on HomeAdvisor. About five days later I got a call from an employee of HA who asked how it was going and offered some help. I hate these calls and have no patience. For some reason I talked to the guy and he started to sound helpful. We talked awhile and I explained my frustration and the issue with the small size job not appealing to contractors. He offered to search in my area for other contractors and soon sent me three contact names and info. I had two guys come out and they were both competent and communicated well. I made my decision and am so pleased overall. Without the direct call from the Home Advisor support person I'd still be floundering.

Date of experience: September 28, 2021
Massachusetts
1 review
0 helpful votes
Follow Varun M.
Unfollow Varun M.
Share Review
Report Review

I requested a quote on their site when looking to mount my tv. Homeadvisor made me enter my phone and email to even get an online quote. I decided not to go with them based on price but since then, I've gotten around half a dozen calls from them over the last couple weeks even after I told them not to call me anymore. I will never use this service and I recommend against ever giving them a real phone number.

Date of experience: September 28, 2021
Minnesota
1 review
0 helpful votes
Follow Alda K.
Unfollow Alda K.
Share Review
Report Review

Tree Removal
September 28, 2021

First time user website was easy to use found the pros that I needed an appointment rescheduled

Date of experience: September 28, 2021

From the business

HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...


homeadvisor.com
Founded in 1999
Golden, Colorado, United States
+360
See all photos