HomeAdvisor (Powered by Angi)

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of HomeAdvisor (Powered by Angi)

HomeAdvisor (Powered by Angi)

3.0

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate HomeAdvisor (Powered by Angi)?
grey stargrey stargrey stargrey stargrey star

HomeAdvisor (Powered by Angi) Reviews Summary

The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.

This summary is generated by AI, based on text from customer reviews

service
618
value
541
shipping
130
returns
170
quality
491
This company does not typically respond to reviews

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
Follow Douglas H.
Unfollow Douglas H.
Share Review
Report Review

Dealing with Phone Rep
November 13, 2021

Phone rep called at a time I could not talk. Ask her to call me back at another time. The Rep kept talking over me and insisting I answer her questions. She got snippy and nasty at me and insisted to talked to me. I had to hang up on her. Never got a call back.

Date of experience: October 14, 2021
Florida
1 review
0 helpful votes
Follow Michele R.
Unfollow Michele R.
Share Review
Report Review

Aluminum One
October 15, 2021

Called this company and they were here immediately, Terry did a great job and very professional. I would call them with any related issues. Thanks for the prompt and professional service.

Date of experience: October 14, 2021
Texas
1 review
0 helpful votes
Follow Jennifer M.
Unfollow Jennifer M.
Share Review
Report Review

Fast response time
October 14, 2021

I requested late at night and immediately started receiving emails and texts. The response from inspectors was fast.

Date of experience: October 14, 2021
North Carolina
1 review
0 helpful votes
Follow William X.
Unfollow William X.
Share Review
Report Review

Good source
October 14, 2021

Site has a number of contractors, but you need to do your own homework to ensure contractor is legitimate and has no complaints pending.

Date of experience: October 14, 2021
Alabama
1 review
0 helpful votes
Follow Julie M.
Unfollow Julie M.
Share Review
Report Review

Exterior Home Washing Service
October 14, 2021

We received responses from several contractors immediately after searching HomeAdvisor. The contractor we selected performed excellent work.

Date of experience: October 14, 2021
Michigan
1 review
0 helpful votes
Follow Michael I.
Unfollow Michael I.
Share Review
Report Review

Trim work
October 14, 2021

My experience with Home Advisor was great received several referrals and they followed up to make sure I got in contact with the companies

Date of experience: October 14, 2021
Ohio
1 review
0 helpful votes
Follow Megan U.
Unfollow Megan U.
Share Review
Report Review

Fast Home Improvement References
October 14, 2021

Home Advisor helped me solve my home repair project fast.

Date of experience: October 14, 2021
North Carolina
1 review
0 helpful votes
Follow Wayne J.
Unfollow Wayne J.
Share Review
Report Review

Remodeling 2 bathrooms
October 14, 2021

Very positive. B&H remodeled the Master Bath in one week, and came back and remodeled the 2nd bathroom the following week.

Date of experience: October 13, 2021
Texas
1 review
0 helpful votes
Follow Angela L.
Unfollow Angela L.
Share Review
Report Review

Assistance & Kindness
October 14, 2021

HomeAdvisor was helpful and assisted me with my questions on how the services with Angi works.

Date of experience: October 13, 2021
California
1 review
0 helpful votes
Follow Scott Q.
Unfollow Scott Q.
Share Review
Report Review

Stucco repair
October 13, 2021

Hard to find contractors in my area (rural). Home adviser made it easy to submit info for the job in one place and wait for contractors to contact me.

Date of experience: October 13, 2021
Texas
1 review
0 helpful votes
Follow Frederick F.
Unfollow Frederick F.
Share Review
Report Review

Fast plumbing reply
October 13, 2021

I made an inquire about plumbing services and HomeAdvisor narrow down my need and directed me to the right source.

Date of experience: October 13, 2021
Maryland
1 review
0 helpful votes
Follow Millard Q.
Unfollow Millard Q.
Share Review
Report Review

Very Useful
October 13, 2021

Each of the professionals I've hired through Home Advisors has provided excellent service and good prices.

Date of experience: October 13, 2021
Wyoming
1 review
0 helpful votes
Follow Isabelle V.
Unfollow Isabelle V.
Share Review
Report Review

House painting
October 13, 2021

Excellent work, completed in a timely and professional manner. Daniel responded quickly to all calls and questions. We are very pleased with the work and would certainly hire S&G again.

Date of experience: October 13, 2021
Virginia
3 reviews
1 helpful vote
Follow LAURA J.
Unfollow LAURA J.
Share Review
Report Review

Customer service
October 13, 2021

I had someone from Home Advisor to call me this morning (10/13). Was telling the e customer service rep (female) that I was no longer interested and already had the job done. She hung up before I could finish. Very rude. If I had to recommend based on their service, I would not but I was pleased with the company that came out.

Date of experience: October 13, 2021
Indiana
1 review
0 helpful votes
Follow Richard H.
Unfollow Richard H.
Share Review
Report Review

Great work
October 13, 2021

On time got the job done kept work area clean. Ross was on time and new what he was doing.

Date of experience: October 13, 2021
Texas
3 reviews
0 helpful votes
Follow Linn K.
Unfollow Linn K.
Share Review
Report Review

Good
October 13, 2021

The site did little. It was the movers that worked hard and had awesome customer service. I believe vendors using the site pay for their listing.

Date of experience: October 13, 2021
Florida
1 review
0 helpful votes
Follow Keyto P.
Unfollow Keyto P.
Share Review
Report Review

KeytI love the work people if you not calling Frank you paying way too much for your roof he is the go-to guy and he have a wonderful Crew

Date of experience: October 13, 2021
Texas
1 review
0 helpful votes
Follow Sally W.
Unfollow Sally W.
Share Review
Report Review

Used Multiple Times
October 13, 2021

Each time I have used a referral I have had excellent results. The work was well done.

Date of experience: October 13, 2021
Louisiana
1 review
0 helpful votes
Follow Micheal P.
Unfollow Micheal P.
Share Review
Report Review

I needed to have two outdoor wall coach lights and a hanging light (, for my front door vestibule) wired and installed. I also had a number of other projects in mind as well, including the construction of a 10' x 12' shed (which would be wired for electricity) as well as the concrete pad it would sit on. I tried to contact a number of electrical contractors; only two responded. Had a thorough project review (via telephone) with one contractor who assured me he could handle all of my various projects; he asked me to send pictures of the electrical work I wanted done first. I took pictures and emailed them to that contractor, Ronin Electrical. He didn't respond. I sent requests for a bid, then I asked for any kind of response. He ignored every message after I sent the photos. Weeks later I sent one last message saying that he needn't bother responding because I understood his refusal to respond implied his refusal to do my projects.
Not surprisingly, I had only one bid and it came from Charles Clark (All Around Handyman) of Baker, Louisiana. Needless to say, he and his son arrived in a dilapidated truck looking scruffy and unprofessional. I was admittedly less than impressed with them and asked lots of questions. I came to the conclusion they were trustworthy and in need of a break. Charles Sr. Has been doing electrical work most of his life and is apprenticing his son Charlie into the business. Neither has a contractors license to do electrical work, but you could tell by listening the Charles knew his business. We agreed on a price of $550 to install all three lights. I purchased/provided the lights to be installed and reimbursed him $78 for his purchase of the 3 light switches needed. With the exception of cleaning up the worksite when the job was finished, he did a very professional job. I decided to pay him a total of $700 for everything. I would hire Charles Sr. And Charles Clark Jr. Again (and probably will get them to lay the slab for my shed and possibly build my shed. I give Charles Sr. And Jr. 4 and a half stars out of five stars; I give Anji only two out of five stars for poorly responsive contractors who shoe no customer respect.

Date of experience: October 12, 2021
Colorado
1 review
0 helpful votes
Follow James M.
Unfollow James M.
Share Review
Report Review

Easy to use and gives great options for just about any project

Date of experience: October 12, 2021

From the business

HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...


homeadvisor.com
Founded in 1999
Golden, Colorado, United States
+360
See all photos