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The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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Phone rep called at a time I could not talk. Ask her to call me back at another time. The Rep kept talking over me and insisting I answer her questions. She got snippy and nasty at me and insisted to talked to me. I had to hang up on her. Never got a call back.
Called this company and they were here immediately, Terry did a great job and very professional. I would call them with any related issues. Thanks for the prompt and professional service.
I requested late at night and immediately started receiving emails and texts. The response from inspectors was fast.
Site has a number of contractors, but you need to do your own homework to ensure contractor is legitimate and has no complaints pending.
We received responses from several contractors immediately after searching HomeAdvisor. The contractor we selected performed excellent work.
My experience with Home Advisor was great received several referrals and they followed up to make sure I got in contact with the companies
Home Advisor helped me solve my home repair project fast.
Very positive. B&H remodeled the Master Bath in one week, and came back and remodeled the 2nd bathroom the following week.
HomeAdvisor was helpful and assisted me with my questions on how the services with Angi works.
Hard to find contractors in my area (rural). Home adviser made it easy to submit info for the job in one place and wait for contractors to contact me.
I made an inquire about plumbing services and HomeAdvisor narrow down my need and directed me to the right source.
Each of the professionals I've hired through Home Advisors has provided excellent service and good prices.
Excellent work, completed in a timely and professional manner. Daniel responded quickly to all calls and questions. We are very pleased with the work and would certainly hire S&G again.
I had someone from Home Advisor to call me this morning (10/13). Was telling the e customer service rep (female) that I was no longer interested and already had the job done. She hung up before I could finish. Very rude. If I had to recommend based on their service, I would not but I was pleased with the company that came out.
On time got the job done kept work area clean. Ross was on time and new what he was doing.
KeytI love the work people if you not calling Frank you paying way too much for your roof he is the go-to guy and he have a wonderful Crew
Each time I have used a referral I have had excellent results. The work was well done.
I needed to have two outdoor wall coach lights and a hanging light (, for my front door vestibule) wired and installed. I also had a number of other projects in mind as well, including the construction of a 10' x 12' shed (which would be wired for electricity) as well as the concrete pad it would sit on. I tried to contact a number of electrical contractors; only two responded. Had a thorough project review (via telephone) with one contractor who assured me he could handle all of my various projects; he asked me to send pictures of the electrical work I wanted done first. I took pictures and emailed them to that contractor, Ronin Electrical. He didn't respond. I sent requests for a bid, then I asked for any kind of response. He ignored every message after I sent the photos. Weeks later I sent one last message saying that he needn't bother responding because I understood his refusal to respond implied his refusal to do my projects.
Not surprisingly, I had only one bid and it came from Charles Clark (All Around Handyman) of Baker, Louisiana. Needless to say, he and his son arrived in a dilapidated truck looking scruffy and unprofessional. I was admittedly less than impressed with them and asked lots of questions. I came to the conclusion they were trustworthy and in need of a break. Charles Sr. Has been doing electrical work most of his life and is apprenticing his son Charlie into the business. Neither has a contractors license to do electrical work, but you could tell by listening the Charles knew his business. We agreed on a price of $550 to install all three lights. I purchased/provided the lights to be installed and reimbursed him $78 for his purchase of the 3 light switches needed. With the exception of cleaning up the worksite when the job was finished, he did a very professional job. I decided to pay him a total of $700 for everything. I would hire Charles Sr. And Charles Clark Jr. Again (and probably will get them to lay the slab for my shed and possibly build my shed. I give Charles Sr. And Jr. 4 and a half stars out of five stars; I give Anji only two out of five stars for poorly responsive contractors who shoe no customer respect.
Easy to use and gives great options for just about any project
Answer: We had a similar experience when first trying Home advisor out. They kept taking money out of our account arbitrarily. I finally had to file stop payment forms at my bank. Then they threatened us with extra fees unless we "settled" our account. We have strict DTPA laws (deceptive trade practice act) in our state. I advised we complain to our Attorney General about this. I think home advisor should be banned in our state because of this fraud.
Answer: I didn't, they have been blowing my phone up for 6 month's now and now they act like thier desperate for me to sign with them. I have absolutely no want or will i ever sign with them after i have heard what thier doing to contractors who have a contract with them. I just signed with a family owned reality company and even they told me not to sign and even when i tell home advisor i don't want thier business they ignore my request and still call and now they act like thier a home owner requesting painting but once i get to asking where they live or information all of a sudden I'm being told to do a background check and i sign up for free! But i have to pay a percentage of my leads or size of job something of that nature where i pay them for a no guarantee of work as i see it. I can't trust handing money to a company that's being deceitful in a phone call off the rip! Just be careful i don't hear good thing's about them all over now.
Answer: Fake leads, sends email, text & calls between 20-30/day and charges for each. Even if Contractor doesn't open Or answer any calls! Will rip off contractors about $800/day until they catch it and no refunds! Do Not Use HomeAdvisor!
Answer: I don't know about the house cleaners but, I do not trust the company based on my own recent experience.
Answer: You don't know you have to call home advisor and wait on the phone for an hr until they pick up
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...

