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HiBid

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

About HiBid

HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.

Ideal For Local & Online Auctions

HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.

Auctions For Everyone

Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of ca...


hibid.com
Lincoln, United States
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HiBid Reviews Summary

The company has established a reputation for providing a user-friendly online auction platform, with many customers appreciating the ease of bidding and tracking items. Positive feedback highlights the quality of products and efficient transaction processes. However, significant concerns arise regarding website performance, excessive shipping charges, and insufficient customer support, particularly in resolving issues related to missing items and unclear invoicing. Overall, while the platform is favored for its convenience and product variety, improvements in customer service responsiveness and transparency in seller charges are necessary to enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 19 days

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8,894 reviews

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Texas
2 reviews
1 helpful vote
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Effortless
December 24, 2023

A simple and easy interface to auctions around the US. I wish that there was some consistency of administrative and shipping standards among the auctioneers - that is perhaps the only downside

Date of experience: December 24, 2023
Ben C. — HiBid Rep
over a year old

Thank you, Mathew! We appreciate your positive feedback on our interface. Your input is valuable, and we'll continue striving to enhance our platform. Happy bidding!

Texas
1 review
1 helpful vote
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Easy to bid
December 24, 2023

I have used HiBid multiple times without issue. Always understandable and able to get my bid in as needed. HiBid is a great platform to use.

Date of experience: December 23, 2023
Ben C. — HiBid Rep
over a year old

Thank you, Harry! We're thrilled to hear that HiBid has been a reliable platform for your bidding experiences. If you ever have any questions or suggestions, feel free to let us know. Happy bidding, and we appreciate your positive feedback!

Canada
1 review
1 helpful vote
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Smooth transition
December 24, 2023

No issues from start to finish. Easy pick up from location.

Date of experience: December 23, 2023
Ben C. — HiBid Rep
over a year old

Thanks, Mike! We're delighted to hear that your experience on HiBid was smooth and hassle-free. If you ever need assistance or have feedback, feel free to reach out. Happy bidding and hope to see you again soon!

Pennsylvania
1 review
0 helpful votes
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It's easy and fun to use.
December 23, 2023

I click on the link. Put in my zip code and there they are.
It's addictive.

Date of experience: December 23, 2023
Ben C. — HiBid Rep
over a year old

Christy, we're thrilled to hear that you find HiBid easy and fun! Happy bidding, and if you ever have questions or need assistance, we're here to help. Enjoy the auctions!

Canada
1 review
1 helpful vote
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Awesome platform
December 23, 2023

I think this is a really nice platform. Opens up the possibilities when you can get good deals on stuff. Very addictive BE WARNED haha

Date of experience: December 22, 2023
Indiana
1 review
0 helpful votes
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Rude. Manager (red hair lady) unhappy, unhelpful. Product was described as new/other, however it was damaged to point of no repair. Questioned the Manager she opted for contact the owner and he will say the same, "you weren't forced to bid". Made my day.

HiBid attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 22, 2023
John - H. — HiBid Rep
over a year old

Hey Richard, thank you for reaching out. We have contacted you via private message to obtain additional information to better assist you. We look forward to hearing from you. Thanks!

Oklahoma
1 review
1 helpful vote
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Good enough for me,and most people. My grandson didn't like some things at Auction.

Date of experience: December 22, 2023
Ben C. — HiBid Rep
over a year old

Thank you for your feedback, Ray! We appreciate your input. It's worth noting that auction descriptions are provided by the auctioneer, and they have the discretion to provide details about the items for sale. If you have specific suggestions or questions about an item, feel free to reach out directly to the auctioneer for more information. Happy bidding!

Tennessee
1 review
0 helpful votes
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Good pictures and easy bidding
December 23, 2023

Outlaws auction is easy to bid they stand behind their stuff that they auction. Honest people

Date of experience: December 22, 2023
Ben C. — HiBid Rep
over a year old

Thank you, Mary! We're thrilled to hear that you find HiBid easy to with. If there's anything else we can do for you, let us know. Happy bidding!

Utah
1 review
1 helpful vote
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Easy and convenient bidding
December 22, 2023

It was easy to bid on items I was interested in. I bid on a few items and won some and lost some

Date of experience: December 22, 2023
Ben C. — HiBid Rep
over a year old

Thank you, Michael! We're glad to hear that you found bidding easy and convenient. If you have any more auctions to explore or if there's anything else we can do for you, let us know. Happy bidding!

Canada
1 review
0 helpful votes
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All good
December 22, 2023

Good good auction site to buy stuff on and pretty self-explanatory

Date of experience: December 22, 2023
Ben C. — HiBid Rep
over a year old

Fantastic to hear, Stephen! We're glad you find it user-friendly. If you ever need assistance or have suggestions, we're here for you. Happy bidding, and thanks for the positive feedback!

Colorado
1 review
1 helpful vote
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Hibid protects and promotes frauds. I am speaking about Berger Coins and Collectibles. I spent a little over $1200.00 at an auction. Was supposed to be bank boxes and coins. Turns out it was far from it. After waiting almost two months and getting the police involved I finally received a package from Erik Matthews who owns Berger Coins and Collectibles and it was mostly junk. The bank boxes were little wooden boxes from Amazon. They had fake gems in them and some penny's. A couple other Coins also came. Max value probably $100.00 oh and this company is only 5 miles from my home. Buyer beware. Just Google the reviews about Berger Coins and Collectibles in Loveland Colorado. You'll see how much of a thief he is. Hibid does nothing to protect customers. In fact they continue to promote him. Beware.

HiBid attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 21, 2023
John - H. — HiBid Rep
over a year old

Hey John, thank you for reaching out. We have contacted you via private message to obtain additional information to better assist you. We look forward to hearing from you. Thanks!

Nebraska
1 review
1 helpful vote
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A+ rating
December 22, 2023

Excellent seller less than 5 minutes to get everything I bought picked up. Thank You Mitch

Date of experience: December 21, 2023
Ben C. — HiBid Rep
over a year old

Thank you for the A+ rating, Doug! We appreciate your positive feedback. If you have any suggestions or need assistance in the future, feel free to reach out. Happy bidding!

Virginia
1 review
0 helpful votes
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Nice Experience
December 22, 2023

First time experience.

Bidding was effortless. Most of the pictures and descriptions were adequate. Pick up was smooth and effortless.

Look forward to future events.

Date of experience: December 21, 2023
Ben C. — HiBid Rep
over a year old

Welcome, Stephen! We're thrilled to hear your first experience was smooth and effortless. If you have any suggestions or if there's anything specific you'd like to see improved, feel free to share. Happy bidding, and we hope to see you again soon!

Texas
1 review
0 helpful votes
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Easy and Fun
December 21, 2023

Bidding is easy and fun. You can easily create your wishlist and watch items, and the bidding process is excellent. I love the system and look forward to using it more! Thanks!

Date of experience: December 21, 2023
Ben C. — HiBid Rep
over a year old

Thank you, Jessica! We're delighted to hear that you find the bidding process easy and fun. Creating wishlists and watching items is a great way to stay engaged. If you ever have any feedback or suggestions, feel free to share. Happy bidding, and we appreciate your support!

New York
1 review
0 helpful votes
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Ease of use
December 21, 2023

I found participating in HiBid very easy to bid on items. So far, I am very happy with my experience

Date of experience: December 21, 2023
Ben C. — HiBid Rep
over a year old

Thomas, we're thrilled to hear that you found HiBid easy to use and that you're happy with your experience. If you have any more auctions to explore, we're here for you. Happy bidding!

Kentucky
1 review
0 helpful votes
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Easy process
December 21, 2023

I was bidding on one item in an auction in Oklahoma. The bidding was easy and fair. The next morning, the auction house sent me my invoice, and my items are being shipped soon. Easy process from start to finish.

Date of experience: December 21, 2023
Ben C. — HiBid Rep
over a year old

William, we're so pleased to hear that you had a smooth and easy experience with the bidding process and receiving your items. If you ever have more auctions to explore, we're here for you. Happy bidding!

New Mexico
3 reviews
1 helpful vote
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Painless
December 21, 2023

As a first-time bidder on this platform, I had no trouble.

Date of experience: December 20, 2023
Ben C. — HiBid Rep
over a year old

Terry, we're delighted to hear your first-time bidding experience was painless! If you have any questions or need assistance in the future, feel free to reach out. Happy bidding!

Alabama
1 review
0 helpful votes
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First Experience was Great!
December 21, 2023

This was my first experience with an online auction. It was intuitive and easy to learn.

Date of experience: December 20, 2023
Ben C. — HiBid Rep
over a year old

Kay, we're thrilled to be a part of your first online auction experience! If you ever have more auctions to explore or any questions, we're here to help. Happy bidding!

Georgia
2 reviews
0 helpful votes
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Addictive
December 21, 2023

Great selection kinda hard to locate quality auctions nearest to me on a regular basis but when found theyr definitely fun

Date of experience: December 20, 2023
Ben C. — HiBid Rep
over a year old

Coldsteel, we're delighted to hear that you find the auctions fun! We're constantly working to improve your experience, and if you need assistance in locating quality auctions, feel free to reach out. Happy bidding!

Texas
2 reviews
0 helpful votes
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HiBid has a good website setup that makes bidding easy and the whole process is easy to follow. The pickup of items is also very easy. We had no problems at all so far with bidding, pickup or payment. The only downside is the website search for auctions. It doesn't work. Also the notifications for a specific area only.

Date of experience: December 20, 2023
Ben C. — HiBid Rep
over a year old

Ulrike, we're thrilled to hear about your positive experiences with HiBid! Thank you for your feedback regarding the website search and notifications. If you have any specific suggestions or need assistance, please feel free to share. Happy bidding!