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About HiBid
HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.
Ideal For Local & Online Auctions
HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.
Auctions For Everyone
Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of ca...
HiBid Reviews Summary
The company has established a reputation for providing a user-friendly online auction platform, with many customers appreciating the ease of bidding and tracking items. Positive feedback highlights the quality of products and efficient transaction processes. However, significant concerns arise regarding website performance, excessive shipping charges, and insufficient customer support, particularly in resolving issues related to missing items and unclear invoicing. Overall, while the platform is favored for its convenience and product variety, improvements in customer service responsiveness and transparency in seller charges are necessary to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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It's nice to use the max bid option so you can do other things no rude people to get in yourway
Excellent service.pleasant easy to talk to.
Variety of items...good quality
I bid on several items and won some but quit bidding on some when I was out bid. I was surprised when I got my statement showing I won an item that I quit bidding on at $45. When I saw the final ticket, it shows I won the item for 80. I don't mind keeping the item but I feel there is someone else that bid up to 80 that wanted it that bad.
I'm happy to keep the canopy tent but make sure someone else isn't mad about it.
My husband and I love going to auctions and also buying online. We have never had any problems and I know if we did it would be taken care of in a timely manner.
As items get in the last seconds and an item's bidding ends, the tiles slide to fill the gap left as items close out making it easy to accidently select the item NEXT to the bathroom fan I wanted. Not only did I miss out on the item and its soft close wasnt enabled...I successfully bid on an item I did not even need.
I'm not very savvy with phones, computers, or technology. Bidding on HiBid was so easy even I could do it. I bought several items and was very happy with the end result. I will definitely do it again.
I was never notified that I had won any items. I might have missed the pickup window had I not been paying attention.
We apologize for the delayed response, Elizabeth, and understand your frustration. HiBid typically relies on the seller to send the invoice after the auction ends, and it’s the seller’s responsibility to communicate the next steps, including the pickup window. If you didn’t receive an invoice or notification, we recommend reaching out directly to the seller to clarify your item’s status. If you need further assistance, feel free to contact our support team at 844-775-4774, and we can help facilitate communication. Thank you for your feedback, and we hope your future experiences are more seamless!
Didn't have very many glitches in refresh. Went smoothly on the last two auctions that I participated in.
There were a few things that I would have liked to seen done differently. I am not a huge fan of the soft close, if you want it, outbid the other guy. I would also have liked to seen a video or something to ensure that what i bid on I get, not saying anything bad, just like to have that assurance
It keep refreshing like every 30 seconds instead of the 60 seconds so I had to give up on trying to bid to win
We apologize for the delayed response, William, and understand how frustrating it can be when the page refreshes too often during an auction. You can disable the auto-refresh feature to prevent this from happening. We recommend adjusting your settings or using the mobile web browser version of HiBid for a more stable experience. If you need further assistance, feel free to contact our support team at 844-775-4774, and we’ll be happy to help. Thank you for your feedback, and we hope your future experiences go more smoothly!
Everything was going fine over 70 of the items sold then the auctioneer or hibid put a pause on the auction after I had already won two items. They reopen the auction for more bidding from lot one on thus in turn me losing the items i had already won
We apologize for the delayed response, Dustin, and understand how frustrating it must be to experience an auction restart after you've already won items. Pausing or reopening an auction is typically done by the auctioneer, and we recommend contacting them directly to clarify what happened. If you need assistance or further clarification, feel free to reach out to our support team at 844-775-4774, and we’ll help facilitate communication with the auctioneer. Thank you for your feedback, and we hope your future experiences are smoother!
I have used this platform for several years. I have never run into any problems, there are several sites to choose from, user friendly and no issues.
I really like the online auction. You get a chance to view items in advance. The soft close is also a great thing.I have never had a problem with HiBid easy to register and easy to bid.I will continue to bid online.
The bidding goes fine; but, the invoicing often doesn't work at all. It's very frustrating. Some of the auction houses can send me settlement invoices and some can't. While I find it easy to bid on lots; it's like pulling teeth to get a settlement e-mail/invoice from the HIBID system.
We apologize for the delayed response, Byron, and completely understand your frustration with the invoicing process. HiBid acts as a platform, but invoicing is managed directly by the auctioneer, and it sounds like there may be an issue with how some sellers are sending those invoices. We recommend reaching out directly to the auctioneer for your invoices if they haven't been provided, as they are responsible for that. If the issue persists or you need further assistance, feel free to contact our support team at 844-775-4774, and we’ll do our best to help resolve the matter. Thank you for your feedback, and we hope your future experiences are more seamless.
I follow the auctioneer on all of his auctions.3C Auctions is fabulous
Everytime I use hibid I have connectivity problems during the live auction. I'm not able to bid straight from the live auction page I have to do it from the catalog so I don't get to see the time wind down correctly.
We apologize for the delayed response, Danielle, and understand how frustrating connectivity issues during live auctions can be. These problems can sometimes be caused by internet connectivity or device settings. We recommend checking your internet connection and ensuring your browser or app is up to date. If the issue continues, please feel free to use the mobile web browser for a smoother experience, as it may perform better than the app in some cases. If you need further assistance, please contact our support team at 844-775-4774, and we’ll help troubleshoot the issue. Thank you for your feedback, and we hope your future experiences are smoother!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We apologize for the delayed response, Kelly, and understand how frustrating it can be when the interface makes it easy to accidentally select the wrong item. This can sometimes happen as the page updates during the live auction. Additionally, soft close is something that is set by the seller, so if it wasn't enabled for that auction, it would be at their discretion. We recommend being extra cautious in the final seconds of bidding and double-checking the item you're selecting before confirming your bid. If you need further assistance, feel free to contact our support team at 844-775-4774. Thank you for your feedback, and we hope your future experiences are smoother!