HiBidReviews 3,159

HiBid has been the top auction site I have used for the past several years. They consistently have some of the best industrial/commercial items up for bid and have been a big part of getting my hobby shop kitted out with quality equipment. The registration and bidding process is straightforward and easy.

I'd like to be able to see what bid one the auction after the fact. There are times when I step away and I don't bid high enough and I lose which is okay. But I'd like to know how much I lost the bid by.

45 dollar handling fee this is the absolute first time I have ever paid a handling fee on top of buyer's premiums this is ludicrous I won't be bidding on your sites any longer

I am a new bidder and I thought it would be more difficult than it was so far it's been a pretty cool experience. I had to email one place that I needed to pick up one of my winnings, and they answered in a timely manner and helped me out immensely

I made a purchase $3355 paid for it immediately Sept 11 2024
THEY ARE TERRIBLE AT COMUNICATION ABSOLUTY NONE!
I wrote them called them, they kept telling me tomorrow Ill receive a shipping notice
Nothing came.,,now they wont take my calls NEVER call me back
I am going to have to call the police to report the theft of my money! Good thing we are both in Canada and the police can be effective!
This makes your site look VERY bad! Like there is no control a thieves paradise!
With no way to handle this through HiBid!

Its really hard to work the website and the app is worse. I do love the selection.

My bidding was fine. But when i went to select a pickup time, i was unable to navigate to any schedule for pickup.

I was high bid on October 13. There is no contact info for the auctioneer. Their phone is not taking calls. No email returned. Not sure if I have win the article or even where to pick it up. Seems someone has dropped the ball.
Left in the dark. Not how I like to do business.
I have never had issues with other vendors in the past.

This was a huge auction, and I had a lot of items to bid on. I did win two items and was very pleased. I am now just awaiting delivery.

We've purchased at several HiBid auctions, but mostly in Montana. This is the first time we've purchased with Weiss Lake Auctions, and so far it's been a disappointment compared to our other experiences. The credit card charge was immediate (as usual), but I'm not 8+ days out from purchase and still no information on when the item will ship. I reached out to them several times last week, and only after many days and requests did someone reply saying they are busy and I would not hear anything about shipping until this week at the earliest (still no word). Hopefully it will all work out, but it can feel like a scam when they want payment but then go radio-silent on your items, with no ETA given for delivery (or even when/if it will ship). This is an avoidable problem - they need to staff appropriately -- that's part of what the buyer's premium is for.

Outstanding site, providing outstanding services resulting in customer quality experience

Overall, the bidding experience is very easy to use. The one place for opportunity - the platform is very clunky when it comes to viewing and opening photos of the items. It is slow, at times unresponsive and it just doesn't respond well when trying to move through the photos.

But again, overall the experience is easy to use.

I enjoy hibid and use it all the time. Your desktop application works fine but your mobile app has some quirks:
1. There is a floating search bar - not sure why but it gets in the way, particularly for a live auction.
2. When you get search results they go down only one page, the results won't get any farther, they just stop there. You click on more results and nothing happens.
3. You can't get just US results - it's international.
4. There is no way to filter to see only shippable lots.

I've never done an online auction before, and I'm still trying to figure it all out however, my experience was good. I kind of enjoyed bidding against somebody I wish there were more in my area. I especially like the future where it says shipping available or no shipping. For a first time, it was very easy for me.

Overall we have had good experiences with the various HiBid auction companies, quality merchandise and titles that matched those items. Our recent experience with Southern Treasures has been an exception. Their titles on jewelry were stating "14kt Gold", only down in the description did they state the item was 14kt over sterling. I feel this is a deceptive practice and will be extremely careful from now on about carefully reading the entire listing. I have been associated with the Auction business in one way or another, as buyer, seller, and auction employee for 50 years and this is not an ethical way of merchandising.

Treated very well and I when I go to pick the people are the best.

I love HiBid and made several purchases 95% satisfied.
Only issue is there needs to be a better way for HiBid to handle disputes directly between Auction and Customer.
Had a negative comment that wasn't true, can't get it retracted because the person that commented sold his auction to someone else. It's very discouraging.

Rhe bidding process was good. Would like to recieve an email confirmation when successfully purchasing a product.

I do wish that you had an easier way to access future auctions from the auction houses I have already bought from before