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About HiBid
HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.
Ideal For Local & Online Auctions
HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.
Auctions For Everyone
Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of ca...
HiBid Reviews Summary
The company has established a reputation for providing a user-friendly online auction platform, with many customers appreciating the ease of bidding and tracking items. Positive feedback highlights the quality of products and efficient transaction processes. However, significant concerns arise regarding website performance, excessive shipping charges, and insufficient customer support, particularly in resolving issues related to missing items and unclear invoicing. Overall, while the platform is favored for its convenience and product variety, improvements in customer service responsiveness and transparency in seller charges are necessary to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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I was simply amazed at the relative ease of the whole Bidding process from start to finish.
I was watching items for a couple of days. I got home, logged in, and registered as the auction was closing. I bid on 3 items, the first two were not accepted. I emailed, and the response was, "You didn't register until 6:18. If you read the auction, items started closing at 6:00 pm. I accepted you as soon as I saw the registration."
Not blaming anyone, but was really looking forward to the two items my bid was not accepted on.
Only had good experiences. Would recommend to all who like shopping.
It was very fun and addicting to bid on items. However, I made several mistakes. Be sure to read the descriptions carefully. The wording is important. If it says the box is damaged and the product is new that is fine, but if it says the product may have blemishes, be sure to expect just that. A set of glasses specifically said a set of 7 and I missed that, upon picking the package up, the box was for 8. Basically they sold a set of 7 because one had broken. One of my items was missing the charging cord. The Air Cooler my bid won, was molded inside and significantly scratched up. It definitely had been used for some time then placed back into the box to be sold (it is worthless). I will be much more careful in the next auction.
Thank you for sharing your experiences and advice, Sara! We're thrilled to hear that you found bidding on HiBid both fun and exciting. Your tips about reading item descriptions carefully are excellent advice for all bidders. We want to ensure your future experiences are even better, so please reach out if you have any questions or need assistance in upcoming auctions. We're here to help and make your bidding experiences as smooth as possible. Happy bidding, and we hope your next auction is filled with fantastic finds!
Bid on state surplus and easy to increase bid when needed or to let the item go. Also love the watch and note feature of app. Only issue was trying to find how I could go in and reduce my maximum amount to bid.
I havent done live online auctions in years. I was stunned at how much easier it is now! Great job!
Thank you, Terry! We're delighted to hear that you found our online auction platform quick and easy to use. We've worked hard to make the bidding process as user-friendly as possible, and it's great to know that you appreciate the improvements. If you ever have more auctions to participate in or any questions, feel free to reach out. Happy bidding, and we hope you continue to have a fantastic experience with us!
I am not very experienced with internet auctions. Their info of please read before bidding is very informative and easy to understand. I do like that you can see several sites under one roof.
Thank you, Linda M! We're thrilled to hear that you've had an enjoyable experience with HiBid, especially as someone relatively new to internet auctions. We aim to provide clear and informative information to make your bidding process as straightforward as possible. Seeing multiple auctions in one place is a key feature of HiBid, and we're delighted that you find it convenient. If you ever have any questions or need assistance, please don't hesitate to reach out. We appreciate your feedback and are here to help with any aspect of your bidding journey. Happy bidding!
Bidding is easy. I would like some dimensions of items like furniture to know if I have the ability to pick it up and I have noticed that sometimes there isn't a time listed for pick up. Sometimes I have several auctions going at the same time in different areas and I need to know if I will be able to pick them up or not before I start bidding.
Thank you for your valuable feedback, Donna. We appreciate your input regarding item dimensions and the need for more information about pickup times. We're always working to improve your experience, and your suggestions will help us enhance our platform. We apologize if your previous questions were not answered; we strive to provide the best support. If you have any more questions or need assistance in the future, please don't hesitate to reach out. You can contact us using our support number: 844-775-4774. Your satisfaction is our priority!
I had no issues if I used my laptop or desktop but the app on my phone always kept crashing and I would have to start searching again. A bit annoying.
It was easy to follow and I like that they restart the clock after each bid to allow for another bid. Great experience.
Thank you, Edward! We're thrilled that you had a great experience. If you ever need assistance or have more auctions to explore, feel free to reach out. Happy bidding, and thank you for your positive feedback!
I am able to find estate sales and auctions close to my home. Some dealers are better at marketing and informing the customers via pictures and notes regarding items for sale, but all seem to be clear about instructions. Bidding is easy. Watching your bids is easy. I know how to search for specific categories I am interested in. My only problem is that auctions are addictive, lol!
Thank you, D. C. W.! We're thrilled to hear that HiBid works great for you, making it easy to find estate sales and auctions near your home. Your feedback is much appreciated. We understand how auctions can be addictive – they're full of exciting finds! If you ever have any questions or need assistance, please feel free to reach out. Happy bidding and treasure hunting!
I had a very simple and professional experience keep up the great work
Thank you, Roger, for your 5-star review! We're delighted to hear that you had a simple and professional experience with us. Your satisfaction is our top priority, and we'll continue to work hard to provide you with great auctions and service. If you ever have any questions or need assistance, feel free to reach out. We appreciate your support and look forward to serving you in future auctions. Happy bidding, and keep enjoying those simple pleasures!
Auction cancelled 3 of my winning bids, because they did not feel an item went for enough? Very disappointed. And their exact reply to me, when I asked if they even felt bad about it, "Absolutely not. We do it every week." WOW. I know it's only one seller, but you have to watch out for the bad ones.
I like the site it's easy to use and follow. I've used it twice so far and had a great experience.
Thank you for your kind words, Renita! We're thrilled to hear that you find our site easy to use and have had a great experience with it. If you ever have any questions or need assistance, don't hesitate to reach out. We're here to make your bidding experience as enjoyable as possible. Happy bidding, and we look forward to serving you in the future!
It is fascinating to see that folks like to sneak in bids in the last few seconds. It is also interesting to see that these same folks like to pay an exorbitant amount of money for some items that could not be resold for half the price. Oh well, this is not the only site that this occurs on; and it is your money. Can't take it with you.
Thank you for your review, Jeffrey! We're glad you find the bidding dynamics interesting, especially those last-minute bids. It's all part of the excitement of online auctions. As for paying a premium, it's true that different items can have varying values to different people. We aim to provide a platform where everyone can find unique items and have a great bidding experience.
We're also pleased to hear that you had a prompt response to your inquiry. If you ever have more questions or need assistance in the future, feel free to reach out. We're here to help and ensure you have a great time on our site. Happy bidding!
Easy to bid and keep track of your results and what others are bidding.
Thank you for sharing your experience, Richard! We're pleased to hear that you find it easy to bid and keep track of the auction results and other bidders. Making the bidding process user-friendly is one of our top priorities, and it's great to know that you're having a positive experience. If you ever have any questions or need assistance, please don't hesitate to reach out. We're here to help, and we appreciate your support. Happy bidding!
Its fun to bid and win and forgot how much i. Bought and needed a huge u haul
We're glad to hear you're having fun bidding and winning, Mike! If you ever have suggestions or feedback to make your experience even more enjoyable, don't hesitate to let us know. We appreciate your input and hope you continue to find great items on HiBid. Happy bidding!
Had a great experience. Is so easy to bid and keep on biding.
Thank you, Sarai! We're thrilled to hear that you had a great experience using our platform. Bidding should be a hassle-free process, and we're here to make it easy for you. If you ever have more bids to place or need assistance, don't hesitate to reach out. Happy bidding, and we hope you continue to enjoy your experience with us!
I love this type of online auction. Have bought several different items with no problem.
We're thrilled to hear that you love our online auctions, Mike! Your satisfaction is our goal, and we appreciate your support. If you have any suggestions or need assistance with anything, feel free to reach out. Happy bidding!
The price of shipping is entirely dependant on the shipper and can be outrageous.
Thank you for your feedback, Jonathon. You're absolutely right; shipping costs can vary depending on the auctioneer, and they are determined by the shipping provider they choose to use. To get a better idea of the shipping costs and policies for a specific auction, we recommend checking the auctioneer's webpage before bidding. This way, you can make informed decisions and avoid any surprises regarding shipping fees. If you have any more questions or need further assistance, feel free to reach out. Happy bidding!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your fantastic review, Stephanie! We're delighted to hear that you've had only positive experiences with HiBid. We appreciate your recommendation and are thrilled to have you as part of our community. Your continued support and loyalty are what drive us to keep providing great auction experiences. If you ever have any questions or need assistance, please don't hesitate to reach out. Happy bidding, and thanks for choosing HiBid!