Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
About HiBid
HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.
Ideal For Local & Online Auctions
HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.
Auctions For Everyone
Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of ca...
The company has established a reputation for providing a user-friendly online auction platform, with many customers appreciating the ease of bidding and tracking items. Positive feedback highlights the quality of products and efficient transaction processes. However, significant concerns arise regarding website performance, excessive shipping charges, and insufficient customer support, particularly in resolving issues related to missing items and unclear invoicing. Overall, while the platform is favored for its convenience and product variety, improvements in customer service responsiveness and transparency in seller charges are necessary to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Scan the site, pick anything you might want, register and bid
The items wording was
Not the picture.it was the last few second if the auction saw a picture of a grinder bid on it but the wording was air mattress.
Hi bid gives me all the excitement of a live auction from the comfort of my home. The format is amazingly easy. It guides me every step of the way. I've never had any problems with fairness or accuracy. I specifically choose auctions that use Hibid for these reasons.
This auction site helped me find local auctions, local land auctions and Internet auctions outside my area! Easy to use, mark your items and get notifications. Haven't had any timing issues or bidding issues. Getting registered to bid on individual auctions is easy and quick, even on day of auction.
Very good so far but wish the descriptions were better. Would have bid on more!
Also pick up times were wrong. I waited over an hour after making sure that I was on time
Very good so far but wish the descriptions were better. Would have bid on more!
Have always had a great experience with them and the merchandise is amazing.
Bidding was going fine until in the middle of bidding a questioner pops wanting to know how things are. This is not the time for a pop up ad!
My card was denied at one auction bidding on 3 auctions using my credit card as payment My card was denied way before auction was over at one auction while the other two it was accepte. The auction that denied let me bid on items then all at once they said card was denied. This was fishy. Not happy.
This auctioner is completely fraud they will lie about shipping your product but will send empty box
No surprises (other than some price spikes) no screen freezes, HiBid, the platform is more stable than it was 6 months ago when auctions would crash - mid-auction.
Pages were fast and nimble making the focus on lots easier
I enjoy online auctions! I loved going to auctions in person, but they don't do them in my area anymore. Pictures of items are great quality which is important.
Thank you, Shari! We're delighted to hear that you find our online auction platform to be a very nice way to buy items. It's great to know that you enjoy the convenience of online auctions, especially when in-person options are not readily available in your area. We strive to provide high-quality pictures to enhance your browsing experience, and we're thrilled that it adds value for you. We're here to make the bidding process easy and enjoyable, and we appreciate your choice to be a part of our community. Happy bidding!
Brenda, thank you for the fantastic 5-star review! We're thrilled to hear that you find our platform very easy to use and user-friendly for bidding in auctions. It's great to have you with us, especially when transitioning from another auction you've used in the past. Your feedback helps us ensure a seamless experience for all our users. Happy bidding, and we look forward to providing you with excellent service!
It was so easy to bid and watch as it closed out each item.
First time bidder on HiBid. This site is very user friendly. The bidding process is easy and fun. Excellent communication and updates too.
I had no issues bidding and it was extremely easy!
I like this... I'll be making more bids in the future... this is a way of securing my futur and kids when I have some... I've been in the collecting business for many years so I know what to look for and what I need to be looking for... I would say not all real collectors are free as much as I m so many don't have the time to look at all this... I'm sure there are different ways of getting in auctions but I'm not rich and this is a pretty simple way of bidding on items without having to be there...
I was simply amazed at the relative ease of the whole Bidding process from start to finish.
I was watching items for a couple of days. I got home, logged in, and registered as the auction was closing. I bid on 3 items, the first two were not accepted. I emailed, and the response was, "You didn't register until 6:18. If you read the auction, items started closing at 6:00 pm. I accepted you as soon as I saw the registration."
Not blaming anyone, but was really looking forward to the two items my bid was not accepted on.
Only had good experiences. Would recommend to all who like shopping.
Thank you for your fantastic review, Stephanie! We're delighted to hear that you've had only positive experiences with HiBid. We appreciate your recommendation and are thrilled to have you as part of our community. Your continued support and loyalty are what drive us to keep providing great auction experiences. If you ever have any questions or need assistance, please don't hesitate to reach out. Happy bidding, and thanks for choosing HiBid!
Answer: Licensed auctioneer here- auction law is that if you give notice that you need to retract your bid before the hammer falls (or the auction ends online) that the auctioneer is required to retract the bid. Actual law also dictates that bidding must start over at opening bid, not the next highest bid.
Answer: Very easy. If you dont get someone immediately they do call back. But once again if you have a problem with items contact the auction house not hibid. Hibid doesn't auction they only provide the platform
Answer: Most auctioneer there are scammers, a thrift store would be better option.
Answer: YES! Confirmed by an auctioneer I know. Hibid auctioneers can see your "maximum bid" and in most states it's legal to "shill" an auction or to bid against the public bidders - to "ensure reasonable sale prices" per national auctioneers associations. Also, anyone can set up an identity and bid against you. Although that may get interesting when they have to pay a commission to "buy" their own item!
Answer: "Mechanically challenged" is often a term auctioneers use to indicate that an item might not be functioning properly. It usually means that the piece needs repairs, doesn't operate as intended, or may have some technical issues. It's best to reach out to the seller for a clearer explanation to avoid any surprises. By confirming the exact condition directly with them, you'll have a better understanding of what you're bidding on.
Answer: Yes, if you suspect any fraud, please contact HiBid directly at 844-775-4774. Our team is here to assist you and ensure a safe and secure experience.
Answer: Some auctioneers require credit card verification as part of the bidder registration process. This process involves a temporary authorization charge of $1.00 to ensure the card is valid. In some cases, additional processing fees or taxes might cause the amount to appear slightly higher, such as $1.46. Please rest assured that this is not an actual charge but rather a temporary hold that will be released by your card issuer. Typically, these holds clear within 5-7 business days, depending on your financial institution. If the charge doesn't disappear after this time, we recommend contacting your credit card provider for further assistance.
Answer: Thank you for reaching out regarding your bidder rating and the reasons behind it. Bidder ratings on HiBid are determined by various factors, such as your bidding activity and whether you've been permanently approved or declined by auction companies in the past. Unfortunately, HiBid support and bidders themselves cannot view or access these ratings or the specific reasons behind them, as this information is exclusively available to auctioneers. The best way to gain insight is to contact an auctioneer you have a good relationship with or one whose auctions you'd like to participate in. They may be able to provide some clarity or work with you to address any concerns.
Answer: Thank you for reaching out! We understand how it can be confusing when an item is removed before an auction ends, but please rest assured it's not a scam. Sometimes auctioneers encounter unforeseen issues and may need to cancel or relist items. Keep in mind that auctioneers often work with consignors to ensure items are sold fairly, which can involve reserve prices or other considerations that may or may not be visible on specific listings. We recommend reaching out to the auctioneer directly for more details. If you have any difficulty reaching them, we're here to help facilitate communication.
Answer: Yes, HiBid regularly features a wide selection of motorcycles available for auction.


Thanks a lot, Richard! We're thrilled to hear that you find our platform efficient and fun. Your ability to easily scan the site, pick items of interest, and seamlessly register and bid is what we aim for. If there's anything specific you love about your experience or if you have suggestions for improvement, feel free to share. We're here to ensure your HiBid journey continues to be smooth and enjoyable. Happy bidding!