Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of HiBid

HiBid

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

About HiBid

HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.

Ideal For Local & Online Auctions

HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.

Auctions For Everyone

Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of ca...


hibid.com
Lincoln, United States
+163
See all photos
How would you rate HiBid?
grey stargrey stargrey stargrey stargrey star

HiBid Reviews Summary

The company has established a reputation for providing a user-friendly online auction platform, with many customers appreciating the ease of bidding and tracking items. Positive feedback highlights the quality of products and efficient transaction processes. However, significant concerns arise regarding website performance, excessive shipping charges, and insufficient customer support, particularly in resolving issues related to missing items and unclear invoicing. Overall, while the platform is favored for its convenience and product variety, improvements in customer service responsiveness and transparency in seller charges are necessary to enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 20 days

Instant Feedback

8,851 reviews

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
Follow Richard K.
Unfollow Richard K.
Share Review
Report Review

Efficient and fun
November 12, 2023

Scan the site, pick anything you might want, register and bid

Date of experience: November 11, 2023
Ben C. — HiBid Rep
over a year old

Thanks a lot, Richard! We're thrilled to hear that you find our platform efficient and fun. Your ability to easily scan the site, pick items of interest, and seamlessly register and bid is what we aim for. If there's anything specific you love about your experience or if you have suggestions for improvement, feel free to share. We're here to ensure your HiBid journey continues to be smooth and enjoyable. Happy bidding!

Canada
1 review
0 helpful votes
Follow Joan K.
Unfollow Joan K.
Share Review
Report Review

The items wording was
Not the picture.it was the last few second if the auction saw a picture of a grinder bid on it but the wording was air mattress.

Date of experience: November 11, 2023
Michigan
1 review
0 helpful votes
Follow Christine O.
Unfollow Christine O.
Share Review
Report Review

Amazingly easy!
November 11, 2023

Hi bid gives me all the excitement of a live auction from the comfort of my home. The format is amazingly easy. It guides me every step of the way. I've never had any problems with fairness or accuracy. I specifically choose auctions that use Hibid for these reasons.

Date of experience: November 11, 2023
North Dakota
1 review
0 helpful votes
Follow Angella F.
Unfollow Angella F.
Share Review
Report Review

Easy to use
November 10, 2023

This auction site helped me find local auctions, local land auctions and Internet auctions outside my area! Easy to use, mark your items and get notifications. Haven't had any timing issues or bidding issues. Getting registered to bid on individual auctions is easy and quick, even on day of auction.

Date of experience: November 10, 2023
Maryland
1 review
0 helpful votes
Follow Patricia U.
Unfollow Patricia U.
Share Review
Report Review

Neat items to bid on!
November 10, 2023
Updated review

Very good so far but wish the descriptions were better. Would have bid on more!
Also pick up times were wrong. I waited over an hour after making sure that I was on time

Date of experience: November 10, 2023

Very good so far but wish the descriptions were better
November 8, 2023
Previous review

Very good so far but wish the descriptions were better. Would have bid on more!

Date of experience: November 8, 2023
Michigan
1 review
0 helpful votes
Follow Ida L.
Unfollow Ida L.
Share Review
Report Review

Completely satisfied
November 10, 2023

Have always had a great experience with them and the merchandise is amazing.

Date of experience: November 10, 2023
Maryland
1 review
0 helpful votes
Follow michael D.
Unfollow michael D.
Share Review
Report Review

Bidding
November 10, 2023

Bidding was going fine until in the middle of bidding a questioner pops wanting to know how things are. This is not the time for a pop up ad!

Date of experience: November 9, 2023
Indiana
2 reviews
0 helpful votes
Follow Mark Q.
Unfollow Mark Q.
Share Review
Report Review

My card was denied at one auction bidding on 3 auctions using my credit card as payment My card was denied way before auction was over at one auction while the other two it was accepte. The auction that denied let me bid on items then all at once they said card was denied. This was fishy. Not happy.

Date of experience: November 9, 2023
Florida
1 review
0 helpful votes
Follow Tyrone D.
Unfollow Tyrone D.
Share Review
Report Review

This auctioner is completely fraud they will lie about shipping your product but will send empty box

Date of experience: November 9, 2023
Indiana
2 reviews
2 helpful votes
Follow Mitch R.
Unfollow Mitch R.
Share Review
Report Review

No surprises (other than some price spikes) no screen freezes, HiBid, the platform is more stable than it was 6 months ago when auctions would crash - mid-auction.

Pages were fast and nimble making the focus on lots easier

Date of experience: November 9, 2023
Alaska
1 review
0 helpful votes
Follow Blake M.
Unfollow Blake M.
Share Review
Report Review

My time on HiBid
November 9, 2023

My experience was very pleasant and it was easy to use.

Date of experience: November 9, 2023
Arizona
1 review
0 helpful votes
Follow Shari L.
Unfollow Shari L.
Share Review
Report Review

Very nice way to buy items!
November 9, 2023

I enjoy online auctions! I loved going to auctions in person, but they don't do them in my area anymore. Pictures of items are great quality which is important.

Date of experience: November 8, 2023
Ben C. — HiBid Rep
over a year old

Thank you, Shari! We're delighted to hear that you find our online auction platform to be a very nice way to buy items. It's great to know that you enjoy the convenience of online auctions, especially when in-person options are not readily available in your area. We strive to provide high-quality pictures to enhance your browsing experience, and we're thrilled that it adds value for you. We're here to make the bidding process easy and enjoyable, and we appreciate your choice to be a part of our community. Happy bidding!

Canada
1 review
0 helpful votes
Follow Brenda F.
Unfollow Brenda F.
Share Review
Report Review

Very easy to use
November 9, 2023

Very user friendly for someone bidding in an auction

Date of experience: November 8, 2023
Ben C. — HiBid Rep
over a year old

Brenda, thank you for the fantastic 5-star review! We're thrilled to hear that you find our platform very easy to use and user-friendly for bidding in auctions. It's great to have you with us, especially when transitioning from another auction you've used in the past. Your feedback helps us ensure a seamless experience for all our users. Happy bidding, and we look forward to providing you with excellent service!

Virginia
3 reviews
0 helpful votes
Follow Kimberly L.
Unfollow Kimberly L.
Share Review
Report Review

It was so easy to bid and watch as it closed out each item.

Date of experience: November 8, 2023
Georgia
1 review
0 helpful votes
Follow John V.
Unfollow John V.
Share Review
Report Review

Great Experience
November 8, 2023

First time bidder on HiBid. This site is very user friendly. The bidding process is easy and fun. Excellent communication and updates too.

Date of experience: November 8, 2023
New York
1 review
0 helpful votes
Follow Anthony O.
Unfollow Anthony O.
Share Review
Report Review

Easy and No Issues
November 8, 2023

I had no issues bidding and it was extremely easy!

Date of experience: November 7, 2023
Canada
2 reviews
0 helpful votes
Follow TheOne B.
Unfollow TheOne B.
Share Review
Report Review

I'm new to this and I like!
November 8, 2023

I like this... I'll be making more bids in the future... this is a way of securing my futur and kids when I have some... I've been in the collecting business for many years so I know what to look for and what I need to be looking for... I would say not all real collectors are free as much as I m so many don't have the time to look at all this... I'm sure there are different ways of getting in auctions but I'm not rich and this is a pretty simple way of bidding on items without having to be there...

Date of experience: November 7, 2023
New York
1 review
0 helpful votes
Follow Richard N.
Unfollow Richard N.
Share Review
Report Review

I was simply amazed at the relative ease of the whole Bidding process from start to finish.

Date of experience: November 7, 2023
Virginia
1 review
0 helpful votes
Follow KJ I.
Unfollow KJ I.
Share Review
Report Review

Great site, bad day
November 14, 2023

I was watching items for a couple of days. I got home, logged in, and registered as the auction was closing. I bid on 3 items, the first two were not accepted. I emailed, and the response was, "You didn't register until 6:18. If you read the auction, items started closing at 6:00 pm. I accepted you as soon as I saw the registration."
Not blaming anyone, but was really looking forward to the two items my bid was not accepted on.

Date of experience: November 7, 2023
Indiana
1 review
0 helpful votes
Follow Stephanie R.
Unfollow Stephanie R.
Share Review
Report Review

Love it
November 7, 2023

Only had good experiences. Would recommend to all who like shopping.

Date of experience: November 7, 2023
Ben C. — HiBid Rep
over a year old

Thank you for your fantastic review, Stephanie! We're delighted to hear that you've had only positive experiences with HiBid. We appreciate your recommendation and are thrilled to have you as part of our community. Your continued support and loyalty are what drive us to keep providing great auction experiences. If you ever have any questions or need assistance, please don't hesitate to reach out. Happy bidding, and thanks for choosing HiBid!