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HiBid

4.1

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From the business

About HiBid

HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.

Ideal For Local & Online Auctions

HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.

Auctions For Everyone

Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of ca...


hibid.com
Lincoln, United States
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HiBid Reviews Summary

The company has established a reputation for providing a user-friendly online auction platform, with many customers appreciating the ease of bidding and tracking items. Positive feedback highlights the quality of products and efficient transaction processes. However, significant concerns arise regarding website performance, excessive shipping charges, and insufficient customer support, particularly in resolving issues related to missing items and unclear invoicing. Overall, while the platform is favored for its convenience and product variety, improvements in customer service responsiveness and transparency in seller charges are necessary to enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 20 days

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8,850 reviews

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Canada
1 review
0 helpful votes
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Very good auction experience
November 17, 2023

Was a easy bidding auction. Good pictures and product info. Site was good and clear to navigate.

Date of experience: November 16, 2023
Pennsylvania
1 review
0 helpful votes
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Like online bidding
November 17, 2023

Bidding was easy to do. I have used other sites also

Date of experience: November 16, 2023
Pennsylvania
1 review
0 helpful votes
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It was fun!
November 16, 2023

My experience with Hi Bid was A1! The site was easy to maneuver and the bidding process was easy to understand and do. After bidding was over, I received an email invoice and paid and picked up my items the next day. Easy peasy! I will definitely be using Hi Bid again.

Date of experience: November 16, 2023
Florida
1 review
3 helpful votes
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Frustrating
November 23, 2023

I have won at least 10 lots from different auction houses on Hibid but what is extremely is frustrating is the extreme excessive charges for shipping material, handling fees and shipping costs. I have paid as much as $29 for something the size of a empty soda can. Ridiculous that they don't offer a shipping cost calculator like Goodwill, Facebook marketplace or Ebay. It's like an open checkbook to charge you whatever they want to get your item.

Date of experience: November 16, 2023
California
1 review
0 helpful votes
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Auction Success
November 16, 2023

Super easy to learn. Lot's of information provided, ie. Auction times, closing times, viewing times, pick up times, and address.

Date of experience: November 15, 2023
Ben C. HiBid Rep
over a year old

Thanks a lot, John! We're delighted to hear that HiBid has been super easy for you to learn and that you find the provided information helpful. If there's anything more we can do to enhance your experience, feel free to let us know. Happy bidding!

Indiana
1 review
0 helpful votes
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The bidding process is easy enough,
November 23, 2023

The bidding process is easy enough, but these auctioneers are getting damn carried away with these bidders premiums. Anything over say 7-8% is just gouging.

Date of experience: November 15, 2023
California
1 review
0 helpful votes
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Easy Peasy
November 15, 2023

Pick up was a breeze. A dude even asked if I needed help loading.

Date of experience: November 15, 2023
Alabama
2 reviews
0 helpful votes
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Exciting!
November 15, 2023

I really enjoy your auctions. Where do you find the items to bid on? There were so many. It was hard to choose which to keep bidding on, and which ones to let go. Thank you for a wonderful experience.

Date of experience: November 15, 2023
Ben C. HiBid Rep
over a year old

Thank you, Tamyra! We're thrilled to hear you find our auctions exciting and have a wonderful experience with us. Our items come from various sources to offer a diverse selection. If there's anything specific you love about your experience or if you have suggestions for improvement, feel free to share. We're here to make your HiBid experience the best. Happy bidding!

Tennessee
2 reviews
0 helpful votes
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I had a lot of fun bidding and the pick-up was effortless and fast. I will bid again in the future.

Date of experience: November 14, 2023
Ben C. HiBid Rep
over a year old

Thank you, Tina! We're thrilled to hear you had fun bidding and found the pick-up effortless and fast. We look forward to having you bid again in the future. If there's anything specific you appreciate or if you have suggestions for improvement, feel free to share. We're here to make your HiBid experience the best. Happy bidding!

Texas
1 review
0 helpful votes
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Auto bid max
November 14, 2023

I like the auto bid. Set your max on auto bid and forget it. Very nice.

Date of experience: November 13, 2023
Ben C. HiBid Rep
over a year old

Thank you, Rodney! We're pleased to hear you enjoy the auto bid feature and have had good bidding experiences with fair prices and convenient pick-up schedules. If there's anything specific you appreciate or if you have suggestions for improvement, feel free to share. We're here to ensure your HiBid experience continues to be smooth and enjoyable. Happy bidding!

California
1 review
0 helpful votes
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I'll bid again!
November 14, 2023

I plan to stick with HiBid due to its straightforward and convenient access, making the bidding process hassle-free for me. The seamless and uncomplicated access HiBid offers makes the bidding process enjoyable for users—an unmistakable indicator of a reliable and convenient platform. If your positive experiences persist, it seems like an excellent fit for your needs.

Date of experience: November 13, 2023
Washington
1 review
0 helpful votes
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Overall my experience was great. I didn't spend much time searching but eliminating categories would have helped me. The fact that the bidding premium is different auction to auction, it would have been nice to know earlier. I spent very little time on searching for either of the above items as was having a little trouble going back and forth searching on my I phone

Date of experience: November 13, 2023
Canada
1 review
0 helpful votes
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Easy bidding
November 13, 2023

Quick & easy prices are good & shipping to wherever you want,fast and easy

Date of experience: November 13, 2023
Canada
1 review
0 helpful votes
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Easey Peasey
November 13, 2023

Viewing items is easy… bidding is not complicated… setting max bid is simple too!

Date of experience: November 12, 2023
Ben C. HiBid Rep
over a year old

Thanks a million, Blaine! We're thrilled to hear that navigating our platform is 'Easey Peasey' for you. Making viewing and bidding on items a breeze is what we aim for, and we're delighted it's working seamlessly for you. If you ever have more feedback or if there's anything specific you love about the process, feel free to share. Your positive experience is our priority, and we're here to ensure your future interactions are just as smooth. Happy bidding!

Canada
1 review
0 helpful votes
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The pickup area was easy to get to, and great help to load my stuff. I will keep bidding.

Date of experience: November 12, 2023
Ben C. HiBid Rep
over a year old

Thank you, Ross! We're delighted to hear that your experience was as smooth as a peanut butter sandwich – nice and easy! We're thrilled that our pickup area was convenient for you, and we appreciate your kind words about our helpful team. We look forward to having you continue bidding with us. If there's ever anything specific you're looking for or if you have suggestions for improvement, feel free to let us know. Your feedback is valuable, and we're here to make your future experiences just as enjoyable. Happy bidding!

Canada
1 review
0 helpful votes
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I'm new to the online auction and I found the experience fun and professional. I appreciate being able to set alerts for my bid items, the ability to show everything I'm bidding on in my profile and the countdown to last few minutes. Also site didn't crash which is obviously very important in a timed process

Date of experience: November 12, 2023
Ben C. HiBid Rep
over a year old

Thank you, Ava! We're delighted to hear that you enjoyed bidding, won some bids, and found the experience fun and professional. Your positive feedback on mobile alerts, profile features, and the countdown is much appreciated. We're thrilled to have provided a smooth experience without any crashes. If there's anything specific you'd like to see or any suggestions you have for improvement, please feel free to share. We're here to make your HiBid journey enjoyable and successful. Happy bidding!

Texas
1 review
0 helpful votes
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Way too easy to bid!
November 12, 2023

So, I say it is way too easy to bid, because it is! Absolutely easy to bid and sometimes get carried away, but it is well worth it! The products are mostly of good quality!

Date of experience: November 12, 2023
Ben C. HiBid Rep
over a year old

Thank you, Erin! We're delighted to hear that you find it way too easy to bid on HiBid. While the thrill of bidding can be enticing, we're thrilled it's well worth it for you. We appreciate your feedback on the quality of products. If there's anything specific you love about our platform or if you have suggestions for improvement, feel free to share. Your choice to be part of HiBid and your positive experience are what drive us to make bidding even more enjoyable for you. Happy bidding!

Pennsylvania
1 review
0 helpful votes
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Was looking for a replacement stove for a family member. The auctioneer had very good clear pictures of the item. That made it a lot better to set my bid price.

Date of experience: November 12, 2023
Ben C. HiBid Rep
over a year old

Thank you, David! We're thrilled to hear that you found the experience fast and easy, right from the comfort of your home. We appreciate your loyalty as a returning user. If there's anything specific you enjoy about our platform or if you have suggestions for improvement, feel free to share. Your feedback helps us enhance your HiBid experience. We're here to make your future auctions just as smooth and successful. Happy bidding!

Oklahoma
1 review
1 helpful vote
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Excellent experience
November 12, 2023

As always, I'm very happy with your service. I've been buying things on high bid for a minimum of eight years. I really appreciate y'all. Whenever I've had a problem I have contacted y'all directly and you straightened it out. No question by far. You are the best auction service around.

Date of experience: November 12, 2023
Ben C. HiBid Rep
over a year old

Thank you so much, Chris! We truly appreciate your loyalty and your kind words. It's fantastic to hear that you've had an excellent experience with us over the past eight years. We're here to provide the best service possible, and we're thrilled to have been able to assist you promptly whenever needed. If there's ever anything specific you enjoy about our platform or if you have suggestions for improvement, feel free to share. Your feedback is invaluable, and we're here to ensure your future experiences with HiBid continue to be top-notch. Happy bidding!

Washington
1 review
0 helpful votes
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A Better Way to Hit the Auctions!
November 12, 2023

This is a fantastic way to be able to go though all the local auctions. This simplifies the experience and even does away with needing to monitor your items if outbid!

Date of experience: November 12, 2023
Ben C. HiBid Rep
over a year old

Thank you, Beth! We're thrilled to hear that you find HiBid a fantastic way to navigate through all the local auctions, simplifying the experience and eliminating the need to constantly monitor your items if outbid. If there's anything specific you appreciate about our platform or if you have suggestions for improvement, feel free to share. We're here to make your auction experience seamless and enjoyable. Happy bidding!