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HeatPressNation has a rating of 4.7 stars from 8,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HeatPressNation most frequently mention customer service and several times. HeatPressNation ranks 1st among Industrial Supply sites.
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HPN is great. I have purchased a few items from them and plan on purchasing more in the future. Also the technical support is very helpful.
I'll keep shopping because I like the services you provide.
Haven't used it yet. Waiting for my craft room to be finished.
None
Everything was perfect!
Great prices and delivery time!
Thanks
I ordered 10 inch vinyl. It was roughly cut with a saw or something and was between 9.5 and 9.75 inches instead of 10. The vinyl cut well on my machine, was easy to weed, and transferred well. It's high quality product. But if you need exactly 10 inches, then you you may not receive it.
Shipping was not very good on the timing, but customer service was top notch and they took care of the issue. The plotter works very well, not super high end, but good for people looking to start a small business. Overall, I would recommend and would buy a couple more myself.
Did a lot of research and this and you guys were the most helpful. Especially with having short videos so customers know what they are getting thanks for making it easy.
Great product and delivery time! My press arrived really fast and works perfectly.
I placed an order while I was out of state needing to make some merch. Never got tracking. Finally, I got an email about how they couldn't ship because my shipping address didn't match my billing address. Would've been nice if they sent it before so I could fix whatever issue. By the time it was fixed, the delivery time frame I would've already been out of state. They couldn't ship to my actual home so I had to cancel my order and then reorder. Of course it takes time to refund money so I was double the money out of my bank account with no product in hand. Way too much of a headache.
Fast and reliable
Awesome!
Products arrived on time and are exactly as advertised, however, there were damages and more than I was expecting.
Great buy!
I never got discount from friend requests
Everything is great no complaints
Thank you for the customer service and fast delivery
Love how easy it is to use the website. Very straight forward. Shipping was very fast. Very happy with the products, service and shipping.
Answer: Heat Press Nation came highly recommended but they have yet to live up to the hype, I am very disappointed with their services. I ordered the Sawgrass SG1000 in May 26,2020 and received my printer on June 11,2020, needless to say I was overjoyed to be receiving my printer but was shocked and disappointed when I opened the box and there was no installation kit included. I contacted the company and was told by the Customer Service Representative that they received the printers without the ink and they knew I was eager to receive my printer so they shipped it out the printer without the ink (1st Lie) but I would receive the ink on Saturday June 13,2020 but that was another lie, it never came, I called a few times throughout the week, no one could give me a definite answer or provide a tracking number for my ink, I requested to speak with a Supervisor, I was told he would give me a call but to no avail, I was told that the Supervisor is having my ink shipped overnight but still no ink.(another Lie) I contacted the company again today, I was on hold for an hour and eleven minutes only to speak with a representative to be told, my ink was shipped out but I won't receive it until Wednesday June 24,2020. I am outraged, I have missed out on so much business because of this, I will no longer do business with Heat Press Nation because I don't feel I'm being properly compensated for my troubles.
Answer: Received half my order after 7 days. It has been almost 2 weeks and have not received the rest of order.

