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HeatPressNation has a rating of 4.7 stars from 8,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HeatPressNation most frequently mention customer service and several times. HeatPressNation ranks 1st among Industrial Supply sites.
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All is good aside that the product i recieved has dent on one side but the issue been fix by reducing few % off,the product works good,so no problem.all is good shipping and services.
Great product. Ordered numerous times with no issues.
N/a
Couple mugs broken. It happens. I got refunded right away. Great service
Easy to navigate thru the site, love the color choices. Check out was a breeze
My Sawgrass printer arrived in good condition. My only concern was that there was never an email confirmation letting me know my item had shipped. It simply arrived at my doorstep. Given the amount of money spent of the printer I would've liked a heads up on its arrival. Luckily I was home when it arrived. Outside of that I have no complaints.
Would be nice if there was free shipping on orders over a certain price. Also a comparison tool for similar products would be great.
Shopping was easy. Reviews and product descriptions were informative.
I love their prices and products. Just wish they carried more brands of vinyls and possibly blanks.
Great website for great products.
I know I'm getting the best when I order from HPN
I was supposed to receive a call back concerning some items that were out of stock, but that never happened.
The order process was easy. The only issue,I had no idea it was delivered or when I was expecting to receive it. It just showed up. A heads up would have been nice.
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Quick shipping and easy place to shop for my heat press needs. Still love my heat press I purchased last year and would recommend anyone to shop here!
I cant give a recomodation yet because I havent used the product the product yet
I ordered everything online and was very easy to do. Love the heat press.
Heat Press works well. T square it was not worth the investment. I could have made my own tool for much cheaper and it would have worked better.
Very good, I bought my mug press from them and I also really like it.
I love HPN, you guys sell the best of best products. I read lots of posts on different FB pages and people use lots of different brands of vinyls trying to coalate "cheap and good" not realizing that cheap doesn't always mean good. Plus I've also read where people have different problems with these other brands of vinyl and other people swear that they're great. Not one time have I ever seen anybody talk down or bad about Siser vinyl or heatpressnation. Whenever I see somebody asking for recommendations on either vinyl or heat presses or whatever even if I don't know if you sell it I recommend you guys because I know if you do sell it it's a top quality product. So again, thank you very much, I appreciate that you're actually only about 45 minutes from me so I usually get my order in a day. Keep doing what you do.
Answer: Heat Press Nation came highly recommended but they have yet to live up to the hype, I am very disappointed with their services. I ordered the Sawgrass SG1000 in May 26,2020 and received my printer on June 11,2020, needless to say I was overjoyed to be receiving my printer but was shocked and disappointed when I opened the box and there was no installation kit included. I contacted the company and was told by the Customer Service Representative that they received the printers without the ink and they knew I was eager to receive my printer so they shipped it out the printer without the ink (1st Lie) but I would receive the ink on Saturday June 13,2020 but that was another lie, it never came, I called a few times throughout the week, no one could give me a definite answer or provide a tracking number for my ink, I requested to speak with a Supervisor, I was told he would give me a call but to no avail, I was told that the Supervisor is having my ink shipped overnight but still no ink.(another Lie) I contacted the company again today, I was on hold for an hour and eleven minutes only to speak with a representative to be told, my ink was shipped out but I won't receive it until Wednesday June 24,2020. I am outraged, I have missed out on so much business because of this, I will no longer do business with Heat Press Nation because I don't feel I'm being properly compensated for my troubles.
Answer: Received half my order after 7 days. It has been almost 2 weeks and have not received the rest of order.

