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ProDryersReviews 152

4.5

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ProDryers Reviews Summary

ProDryers has a rating of 4.5 stars from 152 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ProDryers most frequently mention customer service and extra mile. ProDryers ranks 13th among Industrial Supply sites.

service
84
value
78
shipping
73
returns
29
quality
67

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North Carolina
1 review
0 helpful votes
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Our school needed to replace 8 water fountains and after shopping around we decided to order from Prodryers.com. Laura in customer service was wonderful and very helpful. Laura quoted the water fountains we spec'd quickly and even arranged to ship the units on our requested date to coincide with our new fiscal year. Highly Recommend!

Date of experience: July 2, 2024
Illinois
1 review
0 helpful votes
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Thank you Laura who was my customer service representative! Her follow up with me was excellent!

Will definitely continue to do business with this company and would recommend them.

Date of experience: March 1, 2024
Pennsylvania
1 review
0 helpful votes
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Great Customer Service
February 27, 2024

I worked with Laura Schnob in the customer support sales department. She was very thorough and considerate. Glad to know great customer service still exist! Keep up the good work. Thank You

Date of experience: February 26, 2024
Illinois
1 review
0 helpful votes
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AMAZING SUPPORT
February 1, 2024

I received amazing support from Marianne and Prodryers again. I called regarding a previous purchase i made, I was having issues with the fountain. She reached out to Elkay tech support, they contacted me and my issue was resolved. Thank you for always going the extra mile, I appreciate everything that you do.( from Bud/email)

Date of experience: January 31, 2024
Michigan
1 review
0 helpful votes
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Phenomenal service
January 30, 2024

I called your company to inquire about hand dryers and drinking fountains. I spoke to a person named Marianne, who was absolutely informative and amazing. She took the time to go over different options with me, I will definitely be calling soon to place an order.

Date of experience: January 30, 2024
Michigan
1 review
0 helpful votes
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Excellent process
November 4, 2023

Laura helped me every step from ordering to delivery, including tax exemption form for our church. Dryers arrived much quicker than expected. Would highly recommend them to anyone.

Date of experience: November 2, 2023
Hawaii
1 review
0 helpful votes
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Marianne was extremely helpful from day one. The product and shipping time was exemplary. Because of that, we ordered another Pro Dryer and received the same quality service. Thank you!

Date of experience: October 25, 2023
Florida
1 review
0 helpful votes
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Returns
September 13, 2023

We had a defective item that was delivered to a jobsite. Laura assisted with our issue and resolved the problem to our complete satisfaction. Laura was a pleasure to work with! Her communication was a 10 out of 10! She was quick to respond, informative, and was able to provide a solution. We look forward to working with Laura and the www.prodryers.com team again. Thanks Laura!

Date of experience: September 12, 2023
Michigan
1 review
0 helpful votes
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Quick and Easy
September 7, 2023

Placing the order was quick and easy. And when I needed to cancel the order, Marriane also made the cancellation quick and easy. I'll continue to place orders with Pro Dryers in the future.

Date of experience: September 6, 2023
Illinois
1 review
0 helpful votes
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Great Customer service
August 30, 2023

We have been working with Marianne at Prodryers for years, she is always helpful, kind and she is willing to give us the best price and customer service possible. Thank you for always going the extra mile for us Marianne

Date of experience: August 29, 2023
Oregon
1 review
0 helpful votes
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Laura Schnob really took the time to know our needs. I had a complicated issue to resolve and she was really terrific in communicating and helping me to resolve my problem. She deserves a gold star!

Date of experience: July 28, 2023
New York
1 review
0 helpful votes
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Excellent Experience
June 30, 2023

I dealt with Laura Schnob multiple times before I placed my order. She was very helpful, knowledgable and friendly. I will buy again because of her.

Date of experience: June 30, 2023
Pakistan
1 review
0 helpful votes
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Great Experience!
June 29, 2023

Had a great experience with ProDryers!
Good customer service!
Quick Delivery!
And special Thanks to Ms. Laura Schnob!

Date of experience: June 28, 2023
Michigan
1 review
0 helpful votes
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I originally called and spoke to one of your competitors and had an awful experience… I reached out to your company and had the pleasure of speaking with Marianne Davis. She was knowledgeable and friendly, made sure that I understood the products that your company sells. I am extremely satisfied and will be calling her back this week to finalize my order.

Date of experience: June 27, 2023
Florida
1 review
0 helpful votes
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ProDryers had exactly the Sloan items I needed for my shop. The pricing is great, but more importantly they had these relatively obscure items ready to ship. We had an issue an incorrect item shipping in our last order. Thankfully Laura in customer support was there through the whole process and made a somewhat frustrating situation very manageable and easy to deal with. She was great and I can't recommend Laura and ProDryers enough as an invaluable resource for our business.

Date of experience: June 16, 2023
North Carolina
1 review
0 helpful votes
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I was assisted by a very cordial and friendly lady named Marianne. She was super helpful. She made placing the order as easy as pie! She had my order shipped in a matter of hours. My order was Oasis P10CP/10 GPM Water Cooler in Greystone. My name is Brenda Riley and I ordered this product for my church, Oak Ridge Baptist in Rutherfordton, NC.

Date of experience: May 31, 2023
Illinois
1 review
0 helpful votes
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I have called and purchased items from your company several times, I always deal with Marianne. She is friendly, super helpful, and always seems to go the extra mile to make sure i am taken care of. Thank you for employing an amazing person like Marianne.

Date of experience: May 30, 2023
Massachusetts
1 review
0 helpful votes
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This is the second time I am buying from them and Laura was very helpful all through. She answers my questions promptly, sends me needed information and that makes me want to do more business with the company because I was never left hanging on any issue.

Date of experience: May 27, 2023
West Virginia
1 review
0 helpful votes
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Laura was a pleasure to work with. Laura sent emails informing me of when they received our payment, when the product was shipped, and the scheduled arrival date.

Date of experience: May 24, 2023
Michigan
1 review
0 helpful votes
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I had a great experience working with Marianne, she was friendly, knowledgeable, helpful and she went over the different products that you sell. When i am ready to place an order i will call her directly.

Date of experience: April 28, 2023

From the business

National Supplier of hand dryers, restroom equipment and accessories, and commercial plumbing products.