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ProDryers

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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ProDryers Reviews Summary

ProDryers has a rating of 4.5 stars from 152 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ProDryers most frequently mention customer service and extra mile. ProDryers ranks 13th among Industrial Supply sites.

service
84
value
78
shipping
73
returns
29
quality
67

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Arizona
1 review
0 helpful votes
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Great communication
April 11, 2022

Marianne kept me apprised of my order's status from beginning to end and was very professional. Highly recommend.

Date of experience: April 11, 2022
Florida
1 review
0 helpful votes
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I started out doing a live chat on the website with Laura asking questions about how to place our order. She was very helpful and also I have been corresponding with her by email. She answered all my questions and pointed me in the right direction for our order. She was very nice and extremely helpful.
All was greatly appreciated.

Date of experience: April 11, 2022
Michigan
1 review
0 helpful votes
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Marianne is always helpful and is willing to assist me with my business needs. I am thankful she is my same rep, she is truly an asset to your company.

Date of experience: March 17, 2022
Minnesota
1 review
0 helpful votes
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Helpful Staff
March 17, 2022

Dan was quick to respond and helped me with what I needed. Thank you for your help, I appreciate everything!

Date of experience: March 16, 2022
Connecticut
1 review
0 helpful votes
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Ct Plumbing
March 4, 2022

Laura provided us with perfect accurate service and great pricing. We will order again in the future.

Date of experience: March 3, 2022
Ohio
1 review
0 helpful votes
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I had a great experience dealing with Marianne, she was professional and very knowledgeable. I will recommend her to my colleagues, it was a pleasure working with her.

Date of experience: February 28, 2022
Illinois
1 review
0 helpful votes
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Great customer service
February 22, 2022

Marianne knows her products, amazing communication skills, went above and beyond and listened to my needs. I will always reach out to her if i need anything else.

Date of experience: February 22, 2022
California
1 review
0 helpful votes
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Laura was very courteous and professional. She was responsive and accurate in her information and the process of ordering was seamless. Definitely a positive experience for our company.

Date of experience: February 18, 2022
Michigan
1 review
0 helpful votes
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Amazing service
January 29, 2022

I had the pleasure of dealing with Marianne davis, she was personable and extremely knowledgeable. Thank you for going above and beyond:

Date of experience: January 28, 2022
Ohio
1 review
0 helpful votes
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Outstanding rep
January 25, 2022

I had an amazing experience with Marianne; she was knowledgeable and friendly, absolutely love this especially dealing with an online business.

Date of experience: January 25, 2022
Connecticut
1 review
0 helpful votes
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I had a client for a project we were working on, that went back and forth on an item they wanted. (Purchased, canceled, purchased again) I worked out the back and forth with Laura, who was very helpful. She kept me updated every step of the way making sure ours (and our clients!) needs were met.

Date of experience: January 24, 2022
Michigan
1 review
0 helpful votes
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I called your company and spoke to your sales rep Marianne Davis, she was wonderful to deal
With, she was kind, she had a caring voice and she helped me with the difference between your drinking fountains and manufactures.

Date of experience: January 21, 2022
Illinois
1 review
0 helpful votes
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Water bottle dispensers
January 21, 2022

Excellent service with Laura S. Quick responses and updates. Received everything our facility needed

Date of experience: January 21, 2022
Texas
1 review
0 helpful votes
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Hand Dryers
January 7, 2022

I ordered pair of Excel Dryers. Looked up online and called customer service number. Was connected to rep Laura within couple minutes. I say, best part of the transaction was customer service. Very attentive, professional and worked with me to find the right solution for my needs. She cared for me as a customer.

Date of experience: January 7, 2022
Illinois
1 review
0 helpful votes
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Marianne Davis was absolutely amazing, she took the time and went over the products you sell to make sure i had what i needed for my application. Completely satisfied with the service i received.

Date of experience: December 20, 2021
New Jersey
1 review
0 helpful votes
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Highly Recommend
December 16, 2021

This was a first time purchase from ProDryers and from my initial contact I found its representative, Laura, to be most informative and pleasant throughout the process. I was in need of a commercial service sink to fit in a very small area in my new home. She was able to find one that met my requirements and within days it was delivered to me.

Date of experience: December 15, 2021
Florida
1 review
0 helpful votes
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Purchase product
December 11, 2021

Dealing with the company and the representative was very pleasing representative was friendly kind and very knowledgeable of her products. ( Laura from sales)

Date of experience: December 10, 2021
Utah
1 review
0 helpful votes
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AWESOME SERVICE & DEDICATED TILL THE END
December 7, 2021

This reveiw is dedicated entirely to an individual employee (Laura Schnob | Sales / Customer Support) who responded to an issue I was having with a shipment. In the end the news I received didn't go in my favor but she was always responsive in keeping me up-to-date with where we stood in the process and helped me through finding a resolution I could deal with. Wish there were more individuals like this in the industry. Great Job Laura. Someone give this woman a raise or at least some type of gratuity. She's one you'd want to keep.

Date of experience: December 6, 2021
Michigan
1 review
0 helpful votes
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Great customer service as always
December 3, 2021

Prodryers has been wonderful to work with over the last couple years. Laura provided great customer service, quick response and easy to reach by phone.

Date of experience: December 2, 2021
New Jersey
1 review
0 helpful votes
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Great Customer Service
December 2, 2021

ProDryers was able to get me parts in 3 weeks that their competitors had a 6 week lead time on. Great service!

Date of experience: December 1, 2021

From the business

National Supplier of hand dryers, restroom equipment and accessories, and commercial plumbing products.