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ProDryers

4.5

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ProDryers Reviews Summary

ProDryers has a rating of 4.5 stars from 152 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ProDryers most frequently mention customer service and extra mile. ProDryers ranks 13th among Industrial Supply sites.

service
84
value
78
shipping
73
returns
29
quality
67

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Utah
1 review
0 helpful votes
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Great Customer service
November 18, 2020

Laura Schnob has been super good to deal with. She makes everything super smooth and easy! Thanks for always being good to help out!

Date of experience: November 16, 2020
Illinois
1 review
0 helpful votes
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Ease of ordering
November 11, 2020

Thank you Marianne Davis for making it easy to order, i appreciate the great customer service- from Mr. Basil

Date of experience: November 10, 2020
Washington
1 review
0 helpful votes
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I am extremely pleased with my experience thus far & the customer service I've received with ProDryers. We have ordered many TA-ABS hand dryers & will continue to give ProDryers our business. Marianne is absolutely amazing! She's wonderful to talk to when I make orders, she's quick to reply & has amazing customer service. I can't thank her enough for always shipping the dryers quickly. She's the best! Thank you again Marianne!

Date of experience: November 10, 2020
Connecticut
1 review
0 helpful votes
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They had the item I needed in stock, offered competitive pricing and shipped fast. My rep was Laura Schnob, prompt replies and very helpful. Easy, quick transaction.

Date of experience: November 9, 2020
Texas
1 review
0 helpful votes
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Marianne Davis is an outstanding customer service! She is always so patient, helpful, very pleasant and wonderful to work with. I give her 5 stars and would recommend her to all the people I know in the industry! Thank you Marianne for being an Outstanding Customer Service!

Date of experience: October 14, 2020
Michigan
1 review
0 helpful votes
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100% completely satisfied with the amazing customer service I received from the nice sales gal at prodryers. I Always receive service with a smile from Marianne, thank you again!

Date of experience: October 13, 2020
Georgia
2 reviews
0 helpful votes
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Great customer Service, they were able to get my order processed quickly! Laura Schnob, you are Amazing! Thank you and your team for you hard work!

Date of experience: October 13, 2020
California
1 review
0 helpful votes
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Awesome Customer Service
October 13, 2020

Laura was so much more helpful than she really had to be. I will definitely use this company every time I need a drinking fountain delivered.

Date of experience: October 12, 2020
Illinois
1 review
0 helpful votes
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Marianne Davis I appreciate you. You are the best I can't say enough how much you helped us out! Thanks for all your help the last 4 months.

Date of experience: October 2, 2020
New Jersey
1 review
0 helpful votes
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Excellent service
September 17, 2020

I recently had had an urgent request for accessories and had the pleasure of working with Marianne Davis whom not only provided me with special pricing due to the quantity, but also expedited delivery to meet our client's due date. I was extremely pleased with her customer service, positive attitude and would definitely work with the team on future opportunities.

Date of experience: September 17, 2020
Texas
1 review
0 helpful votes
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I don't know how it got lost in translation, my order, but they shipped a power supply for another brand.
Obviously I cant use it but the sales person asked If I wanted to keep it and order another part.
What?
Then they tell us we have to wait for an RMA from the manufacturer.
What?
This is not good customer service.
I don't trust them to do the right thing.

Date of experience: July 29, 2020
Pennsylvania
1 review
0 helpful votes
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Restocking fees
October 12, 2019

As a professional, I wouldn't use this company again due to their extremely high restocking fees for returns 25%. I work with other companies that offer professional courtesy of no restocking fees and discounted or no shipping costs. Disappointed

Date of experience: October 12, 2019

From the business

National Supplier of hand dryers, restroom equipment and accessories, and commercial plumbing products.