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HeatPressNation has a rating of 4.7 stars from 8,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HeatPressNation most frequently mention customer service and several times. HeatPressNation ranks 1st among Industrial Supply sites.
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Keep up the good work
Order/shipping/receiving went well. Heat press wan fairly easy to set up and to operate. So far, so good
Good service. Heat press sent in wrong size
Great product..
Great experience as usual
Service was pretty decent.
Great company. Love the services
I LOVE shopping with HeatPress Nation for my Sublimation and Vinyl needs. Mike is the BEST!
Easy process to buy online
Excellent. Shipping was expensive but incredibly fast. I payed the lowest amount I could for shipping...$17 but was pleasantly surprised when my package was at my door in less than 24 hours!
Some items took longer to arrive than others since they came from different locations, but had all items after just over a week. Did not receive any tracking information which would have helped, especially since I had never done business with HPN before. Staff was helpful when I called, but I didn't have as much success with chat or email. Some items have a bit of a learning curve, but there are lots of You Tube videos available to help.
My heat press came faster then expected looks great can't wait to use it
So far so good, easy website Great product will use again
As a first time purchaser I was very pleased overall. I will be doing more business with heatpressnation.com.
Other than FedEx delivering my package to the wrong address. They went and found it and got it to me the next day. Everything else was fine.
Excited to start new path
The purchasing process was intuitive and streamlined. No problems or issues with this order. Fast shipping.
Never disappointed with Heatpress Nation!
Fast delivery. Quality products.
Answer: Heat Press Nation came highly recommended but they have yet to live up to the hype, I am very disappointed with their services. I ordered the Sawgrass SG1000 in May 26,2020 and received my printer on June 11,2020, needless to say I was overjoyed to be receiving my printer but was shocked and disappointed when I opened the box and there was no installation kit included. I contacted the company and was told by the Customer Service Representative that they received the printers without the ink and they knew I was eager to receive my printer so they shipped it out the printer without the ink (1st Lie) but I would receive the ink on Saturday June 13,2020 but that was another lie, it never came, I called a few times throughout the week, no one could give me a definite answer or provide a tracking number for my ink, I requested to speak with a Supervisor, I was told he would give me a call but to no avail, I was told that the Supervisor is having my ink shipped overnight but still no ink.(another Lie) I contacted the company again today, I was on hold for an hour and eleven minutes only to speak with a representative to be told, my ink was shipped out but I won't receive it until Wednesday June 24,2020. I am outraged, I have missed out on so much business because of this, I will no longer do business with Heat Press Nation because I don't feel I'm being properly compensated for my troubles.
Answer: Received half my order after 7 days. It has been almost 2 weeks and have not received the rest of order.

