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healthcare.gov Reviews Summary
healthcare.gov has a rating of 1.5 stars from 382 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with healthcare.gov most frequently mention customer service, insurance company and market place. healthcare.gov ranks 14th among Affordable Care Act sites.
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Obamacare doesn't seem so bad. I found a cheaper version of my existing heathcare plan here. The website isn't very well designed. It's hard to figure out what to do next sometimes and some of the pages are broken, but I still am going to save $500 per year on my health insurance by using this.
This website has general information for those who have their own insurance. But it gets an "incomplete" for those who have employer insurance or Medicare supplement insurnace, as retirees. For example, retiree-only health insurance is explicitly exempted by the Affordable Care Act and this fact is very, very hard to find. Also, CMS has given waivers to many health insurance plans that are employee-sponsored. One example from heathcare.gov at http://www.healthcare.gov/law/features/rights/sbc/index.html: "All health plans must provide an SBC to shoppers and enrollees at important points in the enrollment process, such as upon application and at renewal." This simply is not true.
This is the government portal that was part of the passage of healthcare reform, and it is all I hoped it would be. As Move On says, it's "a new online portal where anyone can go to find insurance options in their state, went live. It's a very handy resource for information that used to be difficult to find. It's available to help millions who need insurance find it, and as a resource for those who want to shop around for new options or find out their new benefits under the new law." Check out Hospital Compare on the site to check the quality and safety records of U. S hospitals.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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