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Hawalili Reviews Summary
The company has garnered a mixed reputation, with many customers appreciating the unique product offerings, affordability, and easy online shopping experience. Positive sentiments highlight the fun designs and quality of the shirts, often leading to repeat purchases. However, several customers expressed dissatisfaction with slow delivery times, sizing inconsistencies, and challenges in the return process, including unexpected fees. Overall, while the company excels in product variety and pricing, it faces significant hurdles in customer service and fulfillment that could impact long-term customer loyalty.
This summary is generated by AI, based on text from customer reviews
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Easy to shop and a variety of super nice shirts, not only for myself but for gifts as well. I will continue to buy products because they're very stylish shirts for any occasion and they're very inexpensive. It also saves me time from going to the store and not being around crowded malls.
So quick and easy to place a order and it only 2 weeks for delivery from China.
I was unsure of actual order processing and tracking
Ok nice range of product only problem I have is finding my correct size.and tried to return it to you, as it was too small but without success as you did not respond to my returns request.
Ok nice range of product only problem I have is finding my correct size.
Lots of beautiful articles, easy way to pay. Item arrived in perfect condition.
I am hoping the quality of materials will be good.
Took awhile to receive but it was worth it & I'll be buying several More.
Hawalili mens clothing is a brand that's been on the market for about seven years. It started as an online store and has grown to several retail locations and a web-based e-commerce site. The company's mission statement focuses on high quality items at reasonable prices, but it also aims to be a pioneer in providing an excellent customer service experience.
Your sizes are wildly inconsistent with each other. Extremely long shipping times.
Thank you for being our customer! Our apologies for any inconvenience this may have caused.
The size of items from different styles varies. The detailed measurements of different products on our website differ even in the same size. We recommend customers check the detailed measurements in the size chart first and compare the measurements with the clothes they usually wear before submitting the order.
We're sorry to keep you waiting. Our estimated delivery date is based on several factors, including the destination address, and the time we assemble and prepare your items for shipment. As we checked, your order now is in transit. We hope you could receive your package smoothly. (*￣︶￣)
If you have questions about your order, please contact us by email at [email protected] or by chat online.
I love the shirt designs and colors. But shipping is slow. Sizing is inconsistent. And they do not offer free returns.
One of the shirts was miss-sized. To return it I would have had to pay for shipping. At first they offered me 15% of the cost to keep the shirt. I settled on 50% refund.
Thank you for the feedback and sorry for any inconvenience caused.
According to our return policy, the customer is responsible for return shipping and sending it back to our warehouse when returning the products. Therefore, considering that some customers will bear high freight charges, we will provide customers with partial discounts as a negotiation, or customers can send them back to our return center directly and we will process the refund after receiving the products. Hope for your understanding!
We`ll keep improving our products, delivery, and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.
The first shirt was pretty as it looked like stained glass. It was too small so I sent it back for a larger size. I have not heard anything about returning the first shirt. I received the second shirt and it is very unique.
We were afraid that since the shirts were made in another country they might be smaller than ones made in America. We ordered a 2XL. My husband wears a XL in shirts purchased in the USA. These are a little snug, but will be good if they do not shrink.
Lots of variety once you figure out what size to get
Not all shirts fit the same and some have a pocket, some don't
Took a couple weeks to receive - didn't do any returns but process appears cumbersome compared with Amazon, Kohl's, etc
Found what I wanted and was what I expected. This is my second order and will reorder again.
Sexy! I need to type more characters or your it will not accept my shortened answer.
**************************************************************************Always fun!**********************************************************************************************************************************************************************************!
Very good website
Lots to choose
Generous discounts
I hope products sizes and material is made in USA was true to fit; washable material. Wife wish they had woman selection too.
Found what I wanted, but it arrived the last day possible for me to use it.
Athough the shirt did look as it did in the catalogue, it ran too big and baggy for my body type. It was a medium and it fit me like a large. I believe a small would not be good, so I just gave it away. I was very disappointed and will not be placing future orders for this reason.
Comparable to the variety of shirts. Also, the website is fairly user-friendly. The staff is really accommodating and nice. I'll most definitely return! I'm planning to order more in a new order. This shop is amazing! I urge my friends to visit this store.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
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So sorry for not replying sooner!
Upon checking, our colleague has previously replied to you before（on Feb.22nd）. Would you mind double check your mailbox? Maybe it is in the spam folder. T T We have replied to you today again to your email. We look forward to hearing from you and we would like to help you with the return request.
The size of items from different styles varies. We recommend you check the detailed measurements in the size chart first. You'll find the size chart under product details. Thanks for your understanding.
All inquiries will be responded to within 24 hours. Please feel free to contact us anytime!