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The company has garnered a mixed reputation, with many customers appreciating the unique product offerings, affordability, and easy online shopping experience. Positive sentiments highlight the fun designs and quality of the shirts, often leading to repeat purchases. However, several customers expressed dissatisfaction with slow delivery times, sizing inconsistencies, and challenges in the return process, including unexpected fees. Overall, while the company excels in product variety and pricing, it faces significant hurdles in customer service and fulfillment that could impact long-term customer loyalty.
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The Pirate shirt was labeled as 3X but it was actually a 1X and did not fit me, but it fit my grandson fine. The shark fit perfectly.
Organized, loads of offers, ease of checkout.
Very easy, but I wish you had an expedited shipping method like 2-3 days or even
Next day.
Very easy, but I wish you had an expedited shipping method like 2-3 days or even
Next day.
One prior order was not delivered as represented. This order was delivered as represented and arrived in excellent condition.
One prior order was not delivered as represented.
The shirts are of good quality. However the sizes S and L are way too small compared to North American standards for Small and Large sizes. I ended up giving the products away
The last shirt shipped to me was marked XXL but was apparently cut for a woman, sleeves were shorter and shirt would not button across my chest. Maybe an xxs mis marked. Beautiful shirt but I could not wear it. Others were fine... still one unshipped shirt
So far so good... anxious to see the quality of the product.
Always promising discounts that I didn't get, discouraged about how long it's going to take.
Thank you for your feedback and sorry for any inconvenience caused.
After checking, your discounts have not been processed because you have not responded to our email. Please reply to the email we sent you as soon as possible, and we will give you a reasonable solution as soon as possible.
Regarding the size, if you need to order the right size, we suggest that you compare your body measurements with the measurements of the item size (such as bust size, waist) to decide the corresponding size instead of choosing the " usual size "directly. And please take the size guide as Make sure the measurements of the items are slightly larger than all your body measurements.
And different products have different specific size data, so please be sure to pay attention to the size chart below the product, and then choose the appropriate product according to the size chart.:
1cm = 0.3937008 inch
1 inch = 2.54cm
We will try our best to provide the way to customers with the most convenient to shop. If you have questions about your order, please contact us by email at [email protected] or by chat online.
Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Always promising discounts that I didn't get, discouraged about how long it's going to take.
Everything worked too small and I had to give them away.
The shirt we purchased did not fit properly. We wanted to return it. They offered us a discount on a future purchase, but not having the ability to return something we bought online is outrageous. Then they sent an email with return labels, but we were unable to open the labels. We're stuck! Never order from them!
Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.
We are so sorry for make you feel dissatisfied with us. We value your business and we promise you that we will settle this matter at the best way we can.
Upon inspection, the return label we sent you is usable and can be opened. We have sent you another email with a return address again, please check.
From: [email protected]
To: [email protected]
-----------------
Regarding the size, if you need to order the right size, we suggest that you compare your body measurements with the measurements of the item size (such as bust size, waist) to decide the corresponding size instead of choosing the " usual size "directly. And please take the size guide as Make sure the measurements of the items are slightly larger than all your body measurements.
And different products have different specific size data, so please be sure to pay attention to the size chart below the product, and then choose the appropriate product according to the size chart.:
1cm = 0.3937008 inch
1 inch = 2.54cm
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.
Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Found exactly what I was looking for and what my husband didn't know he wanted!
Found exactly what I was looking for and what my husband didn't know he wanted!
I ordered the wrong size, gave them to our daughters boyfriend. She said he likes them.
Your products looked nice in the web page but when I got it it was & 1) too small 2) very petroleum based - poor material. I sent it back to you within 3 days - paid the $37.00 to ship it back to you but you still have not refunded the $59.00 that you owe me. Please expedite the credit to my card ending in 1974.
Ordering process was very easy, and prices reasonable.
But the weeks and weeks it takes to get your order is not good. I could just as easily gone to the local mall and gotten my shirts much quicker.
So easy to order, thanks. The shirt got so many compliments.
The clothes sizing was way to small and the cloth felt like plastic. It cost me more to send it back than I would get back so I am not going to bother again.
Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.
Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait.
Regarding the size, if you need to order the right size, we suggest that you compare your body measurements with the measurements of the item size (such as bust size, waist) to decide the corresponding size instead of choosing the " usual size "directly. And please take the size guide as Make sure the measurements of the items are slightly larger than all your body measurements.
And different products have different specific size data, so please be sure to pay attention to the size chart below the product, and then choose the appropriate product according to the size chart.:
1cm = 0.3937008 inch
1 inch = 2.54cm
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@Hawalili. Com or by chat online.
Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Great experience so far. I'm a happy customer.and I will buy again.
Large selection and good prices. However, the shirt I purchased (3X) with monkey smoking a cigar on the front did not fit me. It seems to be a Large size not 3X. Disappointed.
Great styles and great prices. Too bad these same shirts don't come in either 100% Cotton or Cotton blends. The polyester is not very breathable and kind of cheap looking.
I love the 50's retro and these shirts that you show i love thank you
I love the 50's retro and these shirts that you show i love thank you
While they were all listed as the same size, there was definitely differences in the fit. I was very disappointed in two of the shirts as they were too small.
Thank you for your feedback and sorry for any inconvenience caused.
Regarding the size, if you need to order the right size, we suggest that you compare your body measurements with the measurements of the item size (such as bust size, waist) to decide the corresponding size instead of choosing the " usual size "directly. And please take the size guide as Make sure the measurements of the items are slightly larger than all your body measurements.
And different products have different specific size data, so please be sure to pay attention to the size chart below the product, and then choose the appropriate product according to the size chart.:
1cm = 0.3937008 inch
1 inch = 2.54cm
Hope this can eliminate your doubts and solve the problems you have encountered.
We`ll keep improving our service. If you have questions about your order, please contact us by email at service@Hawalili. Com or by chat online.
Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
I think 10- 20 days is too long for shipping, and I think that the discount codes are not clearly indicated ( for instance, the chat button blocks the Totals).
Some of the items received were too small even though they were marked XL. Maybe they would have fit an XL toddler.
Have purchased shirts before and have been very happy.
Answer: Hawalili clearly hired rejects from the DMV... no help, no answers, no concern. They don't know and don't care. Actual the DMV looks like a model of efficiency compared to Hawalili.
Answer: Thanks for your inquiry. The default currency displayed on our website is USD. You can switch it to another currency by clicking the $ in the upper right corner. If you have questions about your order, please contact us by email at [email protected] or by chat online.
Answer: BAD COMPANY! I think they are a scam as well. Got small instead of large shirts, that were labeled Large. Tried to return them and never got a return label from them. The scam is they offer 15,20, and then finally 25% cash back if you keep them because you are faced with international shipping fees, possible custom charges and many weeks without knowing if you will get your money back. First file a dispute with your credit card company and then the BBB. Help the next poor bait and switch victim.
Answer: Sorry for the inconvenience. But we cannot find your order with this email address, could you please send us more information ( name or phone number used on the order)? You can send these to [email protected], then we can check it for you.
Answer: Dear Customer, Could you tell us your order number for checking? If you have any questions for your order, please contact [email protected] or online chat for checking.
Answer: I'm 6'3" and 265.3XL fits with room to spare. I wash all my clothes before wearing and these held up well with warm water and tumble dry. They do wrinkle easily, but the designs override any complaint there. I haven't tried ironing yet. I'm assuming very,very low heat.
Answer: You MUST follow the sizing guide provided in the item listing; according to their guide, I wear anyhing from a Medium to an 2X Large!
Answer: Hi Ken P. Welcome to Hawalili, Delivery time = processing time + shipping time Order Processing: 3-5 Business Days. Postal Service: 10-15 Business Days. Therefore, you can expect to receive in 13-25 business days. Regarding the delivery time, you can learn more about our shipping policy here Https :// www.hawalili. Com/information/Shipping%20%26%20Delivery We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online. Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers. Stay safe and have a good day!
Answer: Hi mahadhevan p. Welcome to hawalili, For more information, please check: Https :// www.hawalili. Com/information/Return%20Policy If you have questions about your order, please contact us by email at [email protected] or by chat online.


Thanks for your support, we wish you a pleasant shopping. We`ll keep improving our products.
If you have questions about your order, please contact us by email at service@Hawalili. Com or by chat online.
Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!